I would like to secure a position where I can increase myknowledge and work experience eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. Motivated to learn, grow and excel Dedicated administrative professional
Friendly and Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
3 years work from home experience
Results-driven
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
12
12
years of professional experience
Work History
Cashier /Bakery Clerk
JD CHIPPERY
Dallas, TX
04.2016 - 03.2021
Wrapped, boxed, and weighed bakery department products.
Maintained current knowledge of menu items, ingredients, and special order products for sale in the bakery.
Operated cash register, quickly and accurately handled cash and card transactions, and packaged orders neatly and correctly.
Offered every customer exceptional service and learned regular customers' preferences.
Mixed dough, scaled bread and cakes, fried doughnuts, and performed baking duties.
Maintained safe food handling standards at all times.
Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
Operated cash register to record transactions accurately and efficiently.
Maintained cash drawer of $600 or more per shift
Account Receivables Specialist
Physicians Auditing Services
Greenville Tx , TX
12.2017 - 02.2021
Correct rejected claims Send appeals or corrected claims Work denials Post payments.
Patient phone calls regarding bills Work denials Post payments Send accounts to collections, File claims Correct rejected claims Send appeals or corrected claims Take patient phone calls regarding bills Work denials Post payments Send accounts to collections.
Located errors and promptly refiled rejected claims.
Accurately posted and sent out all medical claims.
Efficiently collected payments and communicated with clients.
Collected payments and applied to patient accounts.
Supported management by processing invoices and documents with consistent on-time delivery.
Effectively communicate with clients about payment needs and kept updated, detailed and accurate ledgers.
Gas Station Attendant
Shells Gas Station
Irving , TX
02.2015 - 04.2016
Built trustful relationships with customers to encourage return visits.
Processed fuel and merchandise transactions by operating POS system with accuracy.
Checked customer identification for alcohol, cigarette, and lottery sales.
Cleaned up gas and other spills in accordance with spill procedures.
Maintained clean and orderly work station.
Maintained inventory of all saleable items.
Facilitated sales of services and goods.
Responded to customer requests efficiently and with knowledgeable assistance.
Responded to all customer inquiries thoroughly and professionally.
Restocked and organized merchandise in front lanes.
Helped customers complete purchases, locate items and join reward programs.
Monitored self-checkout systems and provided assistance or intervention where required.
Collected and authorized payments of guests.
Used POS system to enter orders, process payments and issue receipts.
Performed cash, card and check transactions to complete customer purchases.
Housekeeper
Dallas Athletic Club
Dallas, TX
12.2013 - 03.2015
Kept building entryway glass clean and polished for professional presentation.
Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning.
Responded to requests from patrons for linens and [Type] items, boosting satisfaction rates on company scorecards [Number]%.
Bookseller
Barns & Noble
Highland Park , Texas
01.2013 - 11.2014
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Used consultative sales approach to understand customer needs and recommend relevant offerings.
Listened to customer needs and desires to identify and recommend optimal products.
Answered questions about store policies and addressed customer concerns.
Helped customers complete purchases, locate items and join reward programs.
Processed accurate credit, debit, check and cash sales transactions for customer orders