Patricia Vargas
Spring,TX
Summary
Driven professional with a proven track record at Glambox Galore, enhancing profit margins and customer satisfaction through meticulous attention to detail and exceptional customer service expertise. Skilled in business operations and social media marketing, I excel in fostering partnerships and streamlining processes, significantly contributing to organizational success.
Overview
16
16
years of professional experience
Work History
Shop Owner
Glambox Galore
07.2020 - 06.2024
- Maintained accurate financial records, including sales reports, expense tracking, and budget management.
- Developed loyal customer base by consistently delivering high-quality products and personalized service.
- Addressed customer complaints effectively, resolving issues quickly to maintain overall satisfaction levels among clientele.
- Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.
- Adapted business strategy in response to changing market conditions or consumer preferences, demonstrating a proactive approach to managing the shop''s overall success.
- Improved profit margins by carefully analyzing sales data and adjusting pricing strategies accordingly based on demand fluctuations or competitor activity.
Distribution Sales Representative
Pjs Ones Stop Shop
04.2015 - 05.2020
- Conducted market research to identify emerging trends and opportunities for growth within the industry.
- Contributed to team collaboration efforts by sharing insights from the field regarding competitor tactics or market shifts affecting overall business success.
- Negotiated favorable pricing structures for both company and customers by effectively communicating value propositions.
- Participated in trade shows and industry events to promote company products, gather intelligence on competitors, and expand professional network.
- Analyzed client feedback to identify areas for improvement and recommend product enhancements or new offerings.
- Maintained accurate records of all sales activities, including client interactions, deals closed, and follow-up tasks.
- Assisted in inventory management by providing timely feedback on product availability and customer demand trends.
- Provided exceptional customer service to ensure repeat business and strengthen long-term partnerships with clients.
Law Office Receptionist
Law Office Of Carole Riggs
08.2010 - 05.2012
- Expedited client intake process by conducting preliminary interviews with potential clients to gather relevant information for attorney review.
- Contributed to team success by assisting with various administrative tasks such as data entry, document scanning, or photocopying as needed.
- Enhanced client satisfaction by promptly and professionally answering phone calls, directing inquiries to appropriate personnel.
- Fostered positive client relationships through exceptional communication skills, attentiveness, and professionalism.
- Implemented an organized system for tracking billable hours accurately recorded by attorneys throughout the workday period.
- Assisted in case preparation, compiling necessary documents and materials for attorneys to review.
- Managed office supplies inventory levels efficiently to ensure availability of necessary items while reducing costs associated with excess stock.
- Streamlined office operations by managing the scheduling of appointments and meetings for attorneys and clients.
Dental Insurance Biller
Heights Dental
08.2008 - 04.2010
- Boosted patient satisfaction by providing clear explanations of their dental insurance benefits and coverage limitations.
- Developed positive relationships with insurance representatives, facilitating effective communication for claim status inquiries or dispute resolutions.
- Ensured timely reimbursements with diligent follow-up on outstanding claims and prompt resolution of discrepancies.
- Streamlined appointment scheduling by accurately assessing necessary preauthorizations for various dental procedures, minimizing delays in treatment planning stages.
- Enhanced claim processing efficiency by streamlining dental insurance billing procedures.
- Minimized billing errors through regular auditing of patient records, identifying inaccuracies, and implementing corrective measures promptly.
- Expedited appeals process when necessary through comprehensive documentation support, improving likelihood of favorable outcomes.
- Supported office administration tasks, contributing to a well-organized and efficient workplace environment.
Education
No Degree - Education
Houston Community College
Houston, TXHigh School Diploma -
Jefferson Davis Highschool
Houston, TX06.1998
Skills
- Networking and partnerships
- Business Operations
- Pricing strategy
- Store maintenance
- Social Media Marketing
- Shipment Tracking
- Supply Ordering
- Attention to Detail
- Customer Relations
- Customer service expertise
Languages
Spanish
Native or Bilingual
Timeline
Shop Owner
Glambox Galore
07.2020 - 06.2024
Distribution Sales Representative
Pjs Ones Stop Shop
04.2015 - 05.2020
Law Office Receptionist
Law Office Of Carole Riggs
08.2010 - 05.2012
Dental Insurance Biller
Heights Dental
08.2008 - 04.2010
No Degree - Education
Houston Community College
High School Diploma -
Jefferson Davis Highschool
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