Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic

PATRICIA VASQUEZ

Tolleson,AZ

Summary

CAREER OBJECTIVE

Aiming to leverage skills. Successfully, become a smiling Customer-driven Flight Attendant with dynamic safety and service skills. Known for best-in-class customer service and top-notch friendliness. Hardworking and passionate about the customers. Ready to help team achieve company goals.

Overview

14
14
years of professional experience

Work History

Server

Buffalo Wild Wings
02.2021 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Answered customers' questions, recommended items, and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Food and Nutrition Supervisor

Avondale Elementary School District
06.2020 - Current
  • Establish standards for personnel performance and customer service.
  • Managed multiple nutritional educational groups to increase client nutrition knowledge.
  • Handel parent inquiries and suggestions courteously and professionally.
  • Responded to customer requests for products, services, and company information.
  • Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
  • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
  • Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.
  • Maintain food and equipment inventories, and keep inventory records.
  • Schedule staff hours and assign duties.
  • Keep records required by government agencies regarding sanitation, and food subsidies when appropriate
  • Plan menus and food utilization based on anticipated number of guests, nutritional value, palatability, popularity, and costs
  • Order and purchase equipment and supplies, Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control
  • Monitor food service operations to ensure conformance to nutritional, safety, sanitation and quality standards
  • Purchase food in accordance with health and safety codes
  • Select, train and supervise workers who plan, prepare and serve meals
  • Manage quantity food service departments or clinical and community nutrition services
  • Advise food service managers and organizations on sanitation, safety procedures, menu development, budgeting, and planning to assist with the establishment, operation, and evaluation of food service facilities and nutrition programs.
  • Managed multiple nutritional educational groups to increase client nutrition knowledge.
  • Assessed students' nutritional and health statuses to prescribe appropriate eating and exercise plans.
  • Took initiative to solve problems and recommended improvements to hospital food service procedures and interdepartmental processes.
  • Established and monitored staff schedules, made assignment sheets and monitored menus.
  • Referred parents to appropriate outpatient settings for additional diet education and support.


Waitress

Denny's
03.2010 - 03.2021
  • Check with customers to ensure that they are enjoying their meals and takeaction to correct any problems
  • Collect payments from customers
  • Write patrons' food orders on order slips, memorize orders, or enter ordersinto computers for transmission to kitchen staff
  • Prepare checks thatitemize and total meal costs and sales taxes
  • Present menus to patronsand answer questions about menu items, making recommendations uponrequest
  • Serve food or beverages to patrons, and prepare or servespecialty dishes at tables as required
  • Inform customers of daily specials
  • Stock service areas with supplies such as coffee, food, tableware, andlinens
  • Assist host or hostess by answering phones to take reservations orto-go orders, and greeting, seating, and thanking guests
  • Perform cleaning duties, such as sweeping and mopping floors, vacuumingcarpet, tidying up server station, taking out trash, or checking and cleaningbathroom.

Food and Nutrition Supervisor

Litchfield Elementary School District
04.2010 - 06.2020
  • Handled all parent inquiries and suggestions courteously and professionally.
  • Maintained parent and students satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Coordinate development and standardization and develop new menus for independent food service operations
  • Prepare and administer budgets for food, equipment and supplies Test new food products and equipment
  • Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner
  • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity
  • Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted
  • Maintain food and equipment inventories, and keep inventory records
  • Schedule staff hours and sign duties
  • Establish standards for personnel performance and customer service
  • Keep records required by government agencies regarding sanitation, and food subsidies when appropriate
  • Plan menus and food utilization based on anticipated number of guests, nutritional value, palatability, popularity, and costs
  • Order and purchase equipment and supplies, Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control
  • Monitor food service operations to ensure conformance to nutritional, safety, sanitation and quality standards
  • Purchase food in accordance with health and safety codes
  • Select, train and supervise workers who plan, prepare and serve meals
  • Manage quantity food service departments or clinical and community nutrition services
  • Advise food service managers and organizations on sanitation, safety procedures, menu development, budgeting, and planning to assist with the establishment, operation, and evaluation of food service facilities and nutrition programs.


Education

Associate of Science - Business Administration Candidate, Business

ESTRELLA MOUNTAIN COMMUNITY COLLEGE,
Avondale, AZ
05.2025

State of Arizona License - Cosmetology

Empire Beauty School - Glendale
Glendale, AZ
02.2020

High School Diploma -

Gila Bend High School
GILA BEND, AZ
05.1991

Skills

  • Bilingual Community Pantry Projects
  • Microsoft,
  • Excel
  • Powerpoint
  • Spreadsheets
  • Ability to Lift 30 Pounds
  • Waiting Tables
  • Cash Handling
  • Conflict and Complaint Resolution
  • Plates Presentation
  • Server Training
  • Adaptable and Flexible
  • St Mary's Food Bank Alliance Local Farm to School

Accomplishments

    Passion & Commit Award 2021

    Volunteer Award 2011

Additional Information

  • 602-703-6455انSeptember 23, 2021Southwest Airlines People Department

Timeline

Server

Buffalo Wild Wings
02.2021 - Current

Food and Nutrition Supervisor

Avondale Elementary School District
06.2020 - Current

Food and Nutrition Supervisor

Litchfield Elementary School District
04.2010 - 06.2020

Waitress

Denny's
03.2010 - 03.2021

Associate of Science - Business Administration Candidate, Business

ESTRELLA MOUNTAIN COMMUNITY COLLEGE,

State of Arizona License - Cosmetology

Empire Beauty School - Glendale

High School Diploma -

Gila Bend High School

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