Overview
Work History
Education
Skills
Websites
Security And Other Information
Activities
Timeline
Generic

PATRICIA VICTOR

Doylestown,PA

Overview

39
39
years of professional experience

Work History

In Home Community Support

Kaleidoscope Family Solutions, LLC
01.2018 - Current
  • Provided direct care support to challenged adults and teens to help them gain independent living

QC Inspector

06.2021 - 01.2024
  • Inspection of goods collected for shipments to global clinical trial sites
  • Review of receivables coming into the warehouse
  • Ensure Foreign shipment strategy has complied with European and Canadian regulations
  • Assemble shipments, complete documentation and verify delivery service transfer
  • Verify and resolve MDFs with PM recommendation
  • Follow SOPs, insuring delivery compliance and provide superior customer service
  • Cross trained in material handling, shipping and receiving
  • Meeting or exceeding Company Standards

Office Work, Medical and Light Industrial

Robert Half Company
, PA
10.2020 - 06.2021
  • Fulfil temporary work positions as directed by team leader
  • Contractor for ISG Health, Horsham, PA
  • Responsible for kitting medical devices and supplies to be shipped throughout the world
  • Also provided leadership to the kitting team

Personal Care Assistant

Bucks County School District
01.2016 - 01.2018
  • Provided direct care support to challenged

Sales Consultant & Mentor

CarMax
King of Prussia, PA
01.2013 - 01.2014
  • Company Overview: CarMax is a used car retailer that provides a no-haggle pricing experience
  • Assist customers with vehicle selection, financing and final vehicle purchase including title work and insurance
  • Mentor and train new hires by ingraining CARMAX selling principles, coaching managing and assessing progress
  • Awarded Quarterly Store Champion for the Sales Department for Outstanding Contributions to the dealership
  • CarMax is a used car retailer that provides a no-haggle pricing experience

Agent’s Assistant

Crosby State Farm Insurance
Fairfax, VA
01.2005 - 01.2006
  • Assisted Agent with policy changes, payments and coverage issues
  • Successfully passed exams and acquired license to sell life, property, casualty, health and auto insurance
  • Created and revised key messaging services including websites, print and online advertising, newsletters and other publications

Senior Merchandise Manager

Linen & Things
Fairfax, VA
01.2001 - 01.2005
  • Initiated development of superior customer service realizing $1M in annual sales
  • Trained, developed, motivated and coached staff to excel their talents
  • Change Management- Established and developed customer service excellence and satisfaction to include metrics and continuous improvement
  • Performance Management- Diagnosed performance improvement opportunities via effective feedback, coaching, training and professional development
  • Operational Efficiency – Resolves operational challenges with innovative solutions, systems and process improvement
  • Developed and coached 35-50 member sales and service team to exceed sales goals

Store Manager

J. Crew
McLean, VA
01.1993 - 01.2001
  • Directed day-to-day operations of retail store
  • Managed vendors, purchasing, product selections and stock, staff recruitment and training
  • Administered performance-to-plan initiatives to increase sales and customer service
  • Significant, documented improvements in employee retention, Customer Service Relationship Management, Performance Trend Analysis, Cost Control and Strategic Planning
  • Consistently achieved top five percent company-wide sales
  • Exceeded store projected sales by 10%-14% and reduced shrinkage by 30% in multiple quarters

Store Manager

Gymboree
01.1991 - 01.1993

Department Manager

Neiman Marcus
01.1986 - 01.1991

Education

BS - RETAIL MANAGEMENT

PURDUE UNIVERSITY
05.1986

Skills

  • Management
  • Staff management
  • Goal achievement
  • Performance metrics

Websites

Security And Other Information

  • Active Pennsylvania State Police Criminal Investigation for Educators
  • Significant Continuing Education Credits for Educators and Care Givers
  • US Department of Defense Operational Security Certification for DoD Spouses

Activities

  • Teach CCD classes at parish for elementary age children.
  • Chairperson for parish fundraisers.

Timeline

QC Inspector

06.2021 - 01.2024

Office Work, Medical and Light Industrial

Robert Half Company
10.2020 - 06.2021

In Home Community Support

Kaleidoscope Family Solutions, LLC
01.2018 - Current

Personal Care Assistant

Bucks County School District
01.2016 - 01.2018

Sales Consultant & Mentor

CarMax
01.2013 - 01.2014

Agent’s Assistant

Crosby State Farm Insurance
01.2005 - 01.2006

Senior Merchandise Manager

Linen & Things
01.2001 - 01.2005

Store Manager

J. Crew
01.1993 - 01.2001

Store Manager

Gymboree
01.1991 - 01.1993

Department Manager

Neiman Marcus
01.1986 - 01.1991

BS - RETAIL MANAGEMENT

PURDUE UNIVERSITY

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