Summary
Work History
Education
Skills
Circle of Excellence Award
Timeline
Generic

Patricia Walker

Murfreesboro,TN

Summary

Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.

Work History

Office Manager

Blair Communications, Inc.
  • Maintained computer and physical filing systems.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Updated reports, managed accounts, and generated reports for company database.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.

Regional Service Manager

AT&T Wireless
  • Established and maintained relationships with regional customers, vendors and contractors.
  • Planned and implemented strategies for improving customer service and satisfaction across region.
  • Collaborated with regional sales teams to identify and meet customer needs.
  • Implemented and enforced regional service quality assurance processes.
  • Designed and implemented regional safety protocols to protect customers and technicians.
  • Monitored regional service operations to confirm compliance with industry standards.
  • Developed and enforced regional service policies and procedures.
  • Coordinated with regional service teams to resolve customer service issues.

Underwriter Assistant

Union Bankers Insurance
  • Provided high level of assistance to help with review, classification, coding, and rating of applications.
  • Collaborated with other professionals to develop innovative underwriting solutions.
  • Studied insurance industry changes, remaining up-to-date with latest trends and protocols.

Accounting Assistant

Davis Clark & Company
  • Maintained accurate and complete documentation to facilitate accounting and filing functions.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses.

Insurance Claims Processor

Presbyterian Hospital
  • Utilized specialized software to process incoming claims, enter data and generate reports.
  • Generated, posted and attached information to claim files.
  • Maintained confidentiality of patient finances, records, and health statuses.
  • Prepared insurance claim forms or related documents and reviewed for completeness.
  • Maintained strong knowledge of basic medical terminology to better understand services and procedures.

Coordinato

Blue Cross Blue Shield Of Texas
  • Verified patient insurance coverage and benefits for medical claims.
  • Used administrative guidelines as resource or to answer questions when processing medical claims.
  • Responded to correspondence from insurance companies.
  • Input data into computer programs and filing systems.
  • Maintained accuracy, completeness, and security for medical records and health information.

Education

Associate of Applied Science - Accounting And Business Management

Rutherford Business College
Dallas, Tx
09.1970

Skills

  • Bookkeeping
  • Customer Service
  • Office Management
  • Staff Hiring
  • Billing
  • Expense Reporting
  • Inventory Control
  • Administrative Support
  • Team Supervision
  • Employee Supervision
  • Operations Management

Circle of Excellence Award

Nominated by fellow employees because of outstanding organizational skills and team leadership.  


Also received Employee of the Year Award and Employee of the Month Award and several Outstanding Achievement Awards.

Timeline

Office Manager

Blair Communications, Inc.

Regional Service Manager

AT&T Wireless

Underwriter Assistant

Union Bankers Insurance

Accounting Assistant

Davis Clark & Company

Insurance Claims Processor

Presbyterian Hospital

Coordinato

Blue Cross Blue Shield Of Texas

Associate of Applied Science - Accounting And Business Management

Rutherford Business College

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Patricia Walker