Patricia Ward
TULSA,Oklahoma
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Site Supervisor
Job1USA Security
Tulsa, OK
10.2018 - Current
- Provided onsite training to help develop employee skills.
- Resolved issues among team members to keep employees on task.
- Developed work schedules for team members to maximize shift coverage.
- Trained new team members on site policies and procedures.
- Assisted managers in interviewing and selecting new workers.
Probation Officer
Recovery Monitoring Solutions
Tulsa, OK
06.2019 - 09.2021
- Handled over Number full-cycle caseloads per month.
- Completed reports on behalf of court and associated legal entities.
- Built relationships with defendants and offenders, assessing living conditions and case background information.
- Observed residents for compliance and behavior issues.
- Supervised offenders to reduce risk to community.
- Adhered to legal requirements by performing office, home and employment visits.
- Conducted investigations into violations and other allegations.
- Suggested special community service rehabilitation programs to help further support offenders.
- Monitored defendants' compliance and progress in treatment by reviewing reports from counseling agencies.
- Coordinated community and job placement resources.
- Collaborated with senior leadership during decision-making processes and created thorough offender reports for corrective action planning.
- Wrote progress reports and testified under oath at court hearings.
- Helped resolve probationer issues with housing, employment and healthcare.
- Evaluated people on probation to determine best course of rehabilitation.
- Maintained compliance with all legal statutes, policies and procedures.
- Employed appropriate incentives and sanctions to achieve desired behaviors and outcomes.
Asset Protection Specialist
JC Penny
Tulsa, OK
01.2019 - 12.2020
- Reported hazardous or unsafe conditions to management to reduce risk of injury.
- Reviewed CCTV and audited EAS and exception reports to identify dishonest activity, theft and fraud.
- Implemented loss prevention strategies and programs to minimize shrinkage.
- Controlled reduction of loss inventory by protecting company assets.
- Contacted local authorities and apprehended shoplifters.
- Maintained secure environment by regularly checking store premises and inspecting security equipment.
- Utilized security systems and CCTV to monitor store activities and detect possible security incidents.
- Wrote reports outlining activities and results.
- Patrolled store departments to check for suspicious activities.
- Built professional relationships with local law enforcement and other related organizations.
- Investigated and reported any suspicious activity to local law enforcement and store management to obtain quick response.
- Kept patrons and employees safe and from criminal activity.
- Prepared case reports, preserved evidence, interacted with law enforcement and testified in criminal and civil court actions to facilitate prosecution.
- Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
- Checked CCTV for evidence of shoplifting.
- Wrote reports for internal and external crime, burglary, or theft.
Correctional Officer
Turley Residental Center
Turley OK
07.2018 - 10.2018
- Responded to inquiries from inmates and other members of public.
- Conducted routine and emergency head counts.
- Conducted security checks of inmates and living areas.
- Prepared reports to document incidents and violations.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Established positive working relationships and maintained boundaries with resident offenders.
- Interviewed inmates to obtain information and evidence.
- Received and inspected mail, property and funds from visitors on behalf of designated inmates.
- Searched building and grounds, living quarters, and work areas for contraband.
- Observed behavior of residents individually and in groups.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Enforced rules and regulations to maintain order among inmates.
- Built solid relationships with staff and residents to keep institution safe and secure.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Administered drug tests to inmates.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Investigated and responded to incidents of inmate misconduct.
- Supervised inmates during meals, recreation and other activities.
- Responded to emergency situations and de-escalated hostile confrontations.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Provided assistance and guidance to inmates regarding daily activities.
- Provided guidance and support to inmates to help reintegrate in society and establish new beginnings.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Transported inmates to and from court hearings, medical appointments and other locations.
Security Manager
Metro One LPSG
Arlington, TX
04.2017 - 10.2018
- Managed security policies and procedures to promote safety and security of personnel and assets.
- Established and maintained close working relationships with local law enforcement officers.
- Investigated incidents and wrote reports.
- Conducted drills to keep security staff on alert and proficient with established plans.
- Developed improved training methods with focus on public safety and officer awareness.
- Investigated and resolved security breaches to protect organization and corporate assets.
- Kept team compliant with security protocols and appearance standards.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Verified excellence in regards to security programs, strategies and plans within fast-paced and high-risk environments.
- Monitored and maintained CCTV and access control systems to protect personnel and assets.
- Submitted documentation for weekly payroll, managed schedules, and enforced policies.
- Implemented comprehensive security plans to provide highest levels of protection for facilities.
- Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
- Developed and maintained emergency response plans to promote fast and effective action during crises.
- Liaised with corporate headquarters on compliance with manpower, travel, replacements and operational requirements.
- Supervised team of Number security personnel during shift.
- Responded swiftly to security incidents and effectively resolved security issues.
Education
Bachelor In Criminal Justice - Criminal Justice
Colorado Technical University
Colorado Springs, CO12.2015
Skills
- Team Supervision
- Shift Coverage
- Corrective Actions
- Prevention of Criminal Activity
- Maintaining Clean Work Areas
- Compliance Monitoring
- Responding to Security Breaches
- Word Processing
- Loss Prevention Strategies
Timeline
Probation Officer
Recovery Monitoring Solutions
06.2019 - 09.2021
Asset Protection Specialist
JC Penny
01.2019 - 12.2020
Site Supervisor
Job1USA Security
10.2018 - Current
Correctional Officer
Turley Residental Center
07.2018 - 10.2018
Security Manager
Metro One LPSG
04.2017 - 10.2018
Bachelor In Criminal Justice - Criminal Justice
Colorado Technical University