Patricia Ward
Hereford,TX
Summary
Friendly and positive Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Strong communicator and team player, eager to learn new learning skills. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships.
Overview
11
11
years of professional experience
Work History
Paraeducator, Special Education
Hereford High School
01.2021 - 02.2021
- Provided guidance to students in the classroom setting.
- Created and maintained positive relationships with students, and colleagues.
- Administered assessments to determine student's academic performance levels.
- Conducted one-on-one tutoring sessions with struggling students when needed.
- Maintained accurate records of student grades and academic progress reports.
- Reported on student progress, behavior, and social skills.
Cashier
Burger King
03.2019 - 08.2019
- Maintained cleanliness of the store by sweeping floors, wiping down counters and organizing merchandise.
- Assisted customers with inquiries regarding product availability and pricing information.
- Processed customer payments using cash register or point-of-sale systems.
- Informed customers about current promotions and discounts as well as answered questions regarding fuel types and grades available.
- Restocked supplies such as paper towels, toilet tissue, hand soap in restrooms when needed.
- Greeted customers promptly and responded to questions.
- Welcomed customers and helped determine their needs.
Fuel Clerk
Loves Travel Stop
10.2018 - 03.2019
- Maintained cleanliness of the store by sweeping floors, wiping down counters and organizing merchandise.
- Assisted customers with inquiries regarding product availability and pricing information.
- Processed customer payments using cash register or point-of-sale systems.
- Informed customers about current promotions and discounts as well as answered questions regarding fuel types and grades available.
- Restocked supplies such as paper towels, toilet tissue, hand soap in restrooms when needed.
- Greeted customers promptly and responded to questions.
Fuel Clerk
Stripes Convenience Store
03.2017 - 08.2018
- Maintained cleanliness of the store by sweeping floors, wiping down counters and organizing merchandise.
- Assisted customers with inquiries regarding product availability and pricing information.
- Processed customer payments using cash register or point-of-sale systems.
- Informed customers about current promotions and discounts as well as answered questions regarding fuel types and grades available.
- Restocked supplies such as paper towels, toilet tissue, hand soap in restrooms when needed.
- Provided assistance to customers at self-serve fueling islands when necessary.
- Greeted customers promptly and responded to questions.
- Counted and balanced cashier drawers.
- Resolved customer complaints professionally, maintaining high levels of customer satisfaction.
Cashier
McDonald's Fast Food Restaurant
03.2010 - 03.2011
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Performed other duties as assigned by management.
- Accepted cash and credit card payments, issued receipts and provided change.
Education
No Degree - Surgical Technology
Amarillo College
High School Diploma -
The Learning Master Institute
Liberal05.2014
Skills
- Reliable and Responsible
- Hardworking
- Honest and Dependable
- Adapting to Fast-Paced Environments
- Adaptability to Different Learners
- Teamwork and Positive Attitude
Timeline
Paraeducator, Special Education
Hereford High School
01.2021 - 02.2021
Cashier
Burger King
03.2019 - 08.2019
Fuel Clerk
Loves Travel Stop
10.2018 - 03.2019
Fuel Clerk
Stripes Convenience Store
03.2017 - 08.2018
Cashier
McDonald's Fast Food Restaurant
03.2010 - 03.2011
No Degree - Surgical Technology
Amarillo College
High School Diploma -
The Learning Master Institute
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