Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Patricia Weir

Virginia Beach,VA

Summary

Adept at juggling multiple tasks, I enhanced customer satisfaction and streamlined service at Plaza Azteca by leveraging my hospitality service expertise and cash handling skills. My proactive approach in training new hires and managing high-volume shifts underscores my strong work ethic and commitment to exceptional customer service. Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills. Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.

Overview

2024
2024
years of professional experience

Work History

Server

Plaza Azteca
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Server

Las Palmas Mexican Restaurante
01.2023 - 05.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Server

Plaza Azteca
05.2022 - 12.2022
  • Bussed and reset tables to keep dining room and work areas clean.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Education

Master of Science - Tourism And Travel Services Marketing Operations

Universidad Andina Del Cusco
Urb. Ingeniería Larapa Grande A-7
01.2004

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Professional Appearance
  • Hospitality service expertise

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Server

Las Palmas Mexican Restaurante
01.2023 - 05.2023

Server

Plaza Azteca
05.2022 - 12.2022

Server

Plaza Azteca

Master of Science - Tourism And Travel Services Marketing Operations

Universidad Andina Del Cusco
Patricia Weir