Dynamic property and laundry manager with a focus on enhancing operational efficiency and customer satisfaction. Skilled in staff development, inventory control, and problem-solving, leading to improved occupancy rates and tenant experience.
Work History
Store/Property & Laundry Manager
3 Years 5 Months
Storage Asset Management | 2023.04 - Current
Managed daily operations of multiple storage facilities, ensuring seamless functionality and customer satisfaction.
Coordinated maintenance and repair schedules to enhance property value and tenant experience.
Implemented best practices for inventory control, improving efficiency in unit allocation and occupancy rates.
Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
Trained staff on operational procedures, fostering a knowledgeable and responsive team environment.
Followed up on delinquent tenants and coordinated collection procedures.
Supervised daily laundry operations, ensuring quality control and adherence to safety standards.
Maintained a safe work environment through regular safety inspections and staff training sessions.
Completed schedules, shift reports, and other business documentation.
Performed routine maintenance and cleaning of machines for adherence to sanitary regulations.
Secretary
1 Year
Banfield's Landscaping | 2022.02 - 2023.02
Coordinated scheduling and appointments for management and staff to enhance operational efficiency.
Managed customer inquiries and service requests, ensuring timely follow-up and resolution.
Maintained accurate records of project estimates, contracts, and invoices to support financial tracking.
Streamlined office procedures by implementing new filing systems, improving document retrieval time.
Answered multi-line phone system and enthusiastically greeted callers.
Provided clerical support to company employees by copying, faxing, and filing documents.
Assisted coworkers and staff members with special tasks on a daily basis.
Trucking Assistant
4 Years 2 Months
Bruce Burch LLC | 2017.11 - 2022.01
Completed daily logs for management review.
Planned travel routes for easiest transport
Updated Load boards to find the best paying loads
Made reservations for layovers and or reset times
Calculated fuel costs and idle times
Calculated costs for load lumpers
Maintained maintenance and repair logs
Secretary
2 Years 3 Months
Terry's Auto AC | 2014.10 - 2017.01
Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
Maintained daily report documents, memos and invoices.
Scheduled appointments and conducted follow-up calls to clients.
Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
Oversaw inventory of office supplies, ensuring availability and cost-efficiency.
Ordered parts per owner's instructions
Education
GED
Hanford High School | Hanford, CA
Have served as a Volunteer Secretary at a Military Installation
No Degree
Halls High School | Knoxville Tn
Skills
Safety compliance
Laundry chemical handling
Laundry operations
Staff training
Maintenance coordination
Expense tracking
Customer service-focused
Expense management
Detail orientation
Problem-solving
Decision making
Cash management
Safety protocols
Timeline
Store/Property & Laundry Manager
Storage Asset Management
2023.04 - CurrentRead More
Secretary
Banfield's Landscaping
2022.02 - 2023.02Read More
Trucking Assistant
Bruce Burch LLC
2017.11 - 2022.01Read More
Secretary
Terry's Auto AC
2014.10 - 2017.01Read More
Hanford High School
GED
Read More
Halls High School
No Degree
Read More
Super 8 Superstar training scores
When I worked at Super 8 Motel, I aced the training modules and when I worked at H&R Block I also aced their training modules