Summary
Overview
Work History
Education
Skills
Timeline
Generic

Patricia Wilde

Westerville,Ohio

Summary

Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes.

Overview

5
5
years of professional experience

Work History

Room Inspector Supervisor

Aloft Hotel
Westerville, United States
01.2020 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Maintained compliance with company policies, objectives and communication goals.
  • Worked with management team to implement proper division of responsibilities.
  • Set overall vision and provided team leadership.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Identified individual employee's unique work styles and adapted management methods.
  • Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
  • Provided supportive link between external customers and internal operations.

Housekeeper

Spectrum Retirement Communities LLC.
Powell, OH
10.2019 - 12.2019
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Dusted picture frames and wall hangings with cloth.
  • Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Verified cleanliness and organization of storage areas and carts.
  • Adhered to professional house cleaning checklist.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Responded to requests from patrons for linens and toiletries.
  • Kept building entryway glass clean and polished for professional presentation.
  • Operated power equipment tools such as backpack vacuums and floor sweepers.
  • Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.

Villa Housekeeper

Feridean Commons
Westerville, United States
03.2018 - 10.2019
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
  • Dusted picture frames and wall hangings with cloth.
  • Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Verified cleanliness and organization of storage areas and carts.
  • Adhered to professional house cleaning checklist.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Responded to requests from patrons for linens and toiletries.
  • Kept building entryway glass clean and polished for professional presentation.
  • Documented and reported necessary facility and building repairs observed.
  • Operated power equipment tools such as backpack vacuums and floor sweepers.

Housekeeper

Ganzhorn Suites And Memory Care
Powell, OH
03.2016 - 03.2017
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
  • Dusted picture frames and wall hangings with cloth.
  • Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Verified cleanliness and organization of storage areas and carts.
  • Adhered to professional house cleaning checklist.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Kept building entryway glass clean and polished for professional presentation.

Education

No Degree - Executive Assistant And Executive Secretary

Davenport Univerity
Grand Rapids, MI

Skills

  • Inventory Accuracy
  • Managing Operations and Efficiency
  • Staff Maintenance
  • Customer Satisfaction
  • Performance Motivation
  • Job Assignments
  • Waste Elimination
  • Consulting Supervisors
  • Customer Needs Assessments
  • Shift Coverage
  • Customer Rapport
  • Daily Transactions Review
  • Company Quality Standards
  • Visual Inspections
  • Routine Inspections
  • Housekeeping Support
  • Room Turnover
  • Work Orders
  • Team Assignments
  • Supervising Employees
  • Leadership

Timeline

Room Inspector Supervisor

Aloft Hotel
01.2020 - Current

Housekeeper

Spectrum Retirement Communities LLC.
10.2019 - 12.2019

Villa Housekeeper

Feridean Commons
03.2018 - 10.2019

Housekeeper

Ganzhorn Suites And Memory Care
03.2016 - 03.2017

No Degree - Executive Assistant And Executive Secretary

Davenport Univerity

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Patricia Wilde