Senior Patient Account Representative
University of Alabama at Birmingham Hospital
Birmingham, AL
02.2024 - Current
- Resolved discrepancies in patient accounts by verifying accuracy of invoices, coding, and other data.
- Analyzed financial data to identify trends or irregularities in accounts receivable.
- Identified opportunities to reduce billing errors, improve collection processes, and increase revenue.
- Assisted with month-end close activities such as reconciling accounts receivable balances.
- Provided training and guidance to junior staff members on various accounting topics.
- Responded promptly to requests from internal and external stakeholders regarding account status.
- Participated in departmental meetings and provided updates on progress towards goals.
- Collaborated with other departments to resolve issues related to patient accounts.
