Patricia Williams
Kingsland,Georgia
Summary
Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
saint mary's senior care center
SAINT MARYS , GA
12.2022 - Current
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Answered call lights promptly and responded to patient needs accordingly.
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
Certified Nursing Assistant
Thompson health and rehabilitation
Thompson, GA
08.2020 - 11.2022
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Answered call lights promptly and responded to patient needs accordingly.
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Assisted with ambulation of patients utilizing appropriate equipment safely.
Certified Nursing Assistant
East Georgia regional hospital
Augusta, GA
09.2021 - 05.2022
- Provided emotional support and guidance to individuals struggling with mental health issues.
- Observed client behavior and interactions to identify any changes in mood or attitude.
- Encouraged healthy lifestyle habits by providing advice about diet, exercise, sleep hygiene.
Home Health Aide
Always Caring
Thompson, GA
07.2021 - 09.2021
- Provided companionship and monitored health condition of clients.
- Prepared meals and snacks according to prescribed diets.
- Assisted in ambulation and exercise routines for clients.
- Helped clients move in bed, stand or walk using proper body mechanics techniques.
- Changed bed linens and maintained a clean living environment for the client's safety.
Assistant Manager
Family Dollar
Folkston, GA
07.2014 - 11.2019
- Ensured compliance with safety regulations and company policies.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Received and processed incoming shipments of merchandise.
- Stocked shelves with newly arrived products.
Crew Trainer
McDonald's
Folkston, GA
11.2011 - 10.2014
- Monitored performance of crew members in the field, providing feedback and guidance when needed.
- Assisted management in developing strategies to improve customer service standards.
- Provided ongoing coaching and mentoring to crew members to increase productivity levels.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Adhered to food safety standards when storing and preparing foods.
- Supervised and trained kitchen staff on proper preparation techniques.
- Greeted customers, took orders, and provided product information.
- Processed payments using cash register, debit and credit card terminals, and other point of sale equipment.
- Maintained knowledge of current menu items, prices, and promotions.
- Provided friendly customer service by addressing customer inquiries and resolving complaints in a timely manner.
- Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.
- Followed health and safety standards to ensure safe working environment for employees and customers alike.
- Monitored product freshness and rotation dates to maintain quality assurance standards.
Cashier
Rite-Aid Pharmacy
Folkston, GA
11.2012 - 05.2014
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
Resident Care Aide
care center of Nassau
Fernandina Beach, FL
02.2005 - 10.2010
- Assisted residents with activities of daily living, such as bathing, grooming and dressing.
- Provided companionship and emotional support to residents.
- Observed and documented changes in resident behavior.
- Assisted in transferring residents from beds to wheelchairs and other adaptive equipment as needed.
- Maintained a clean, safe and comfortable environment for the residents.
- Responded promptly to requests from residents for assistance with activities of daily living.
Education
High School Diploma -
Fernandina Beach High
Fernandina Beach, FL05-2003
Skills
- Patient-Focused Care
- Direct Patient Care
- Electronic Charting
- Mobility Assistance
- Collecting Vital Signs
- Patient Lifting
- Infection Control Procedures
- Indirect Patient Care
- Patient Care
- Basic Life Support
- Safety Precautions
- Range of Motion Exercises
- Compassionate
- Bedside Manner
- Toileting Assistance
- Complex Problem-Solving
- General Housekeeping Ability
- Ambulation Assistance
- Cash Register Operation
- Customer Assistance
- Payment Processing
- Customer Service
- Returns Processing
- Drawer Balancing
- POS Systems
- Payment Collection
- Cash Handling
Certification
I have my CNA LIcense for the state of Ga as well as the state of florida.
Timeline
Certified Nursing Assistant
saint mary's senior care center
12.2022 - Current
Certified Nursing Assistant
East Georgia regional hospital
09.2021 - 05.2022
Home Health Aide
Always Caring
07.2021 - 09.2021
Certified Nursing Assistant
Thompson health and rehabilitation
08.2020 - 11.2022
Assistant Manager
Family Dollar
07.2014 - 11.2019
Cashier
Rite-Aid Pharmacy
11.2012 - 05.2014
Crew Trainer
McDonald's
11.2011 - 10.2014
Resident Care Aide
care center of Nassau
02.2005 - 10.2010
High School Diploma -
Fernandina Beach High
I have my CNA LIcense for the state of Ga as well as the state of florida.
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