Summary
Overview
Work History
Education
Skills
Timeline
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Patricia Williams Goodgame

Atlanta,Georgia

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

33
33
years of professional experience

Work History

Director of Operations

Visiting Angels Home Care
01.2009 - Current
  • Improved operational efficiency by streamlining processes and implementing innovative solutions.
  • Led cross-functional teams for successful completion of projects, resulting in increased productivity.
  • Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.
  • Managed budgets and resources, optimizing allocation for maximum impact on business objectives.

HR Recruiter

Troutman Sanders LLP
01.2006 - 03.2009
  • Enhanced candidate experience by streamlining the interview process and providing timely feedback.
  • Reduced time-to-fill for open positions by implementing targeted recruitment strategies.
  • Managed full-cycle recruiting processes, resulting in successful placements and employee satisfaction.
  • Collaborated with hiring managers to identify talent needs and develop effective job descriptions.

Associate Director of Human Resources

Kilpatrick Stockton, LLP
11.2000 - 08.2004
  • Strengthened employee relations by implementing strategic communication plans and fostering a positive work environment.
  • Enhanced talent acquisition strategies by streamlining recruitment processes and developing targeted outreach campaigns.
  • Improved employee retention rates with the implementation of comprehensive onboarding programs and ongoing professional development opportunities.
  • Boosted organizational efficiency, optimizing HR processes through the adoption of innovative technologies and software solutions.

Director of Human Resources

Powell Goldstein Frazier And Murphy LLP
06.1997 - 11.2000
  • Improved employee retention by implementing strategic HR initiatives and conducting regular staff evaluations.
  • Streamlined recruitment processes for increased efficiency in hiring top talent.
  • Developed comprehensive employee training programs, resulting in a more skilled workforce.
  • Enhanced company culture by promoting diversity and inclusion initiatives.
  • Managed complex employee relations issues, reducing legal risks and maintaining a positive work environment.
  • Led HR department restructuring, optimizing team resources for improved productivity and effectiveness.
  • Conducted thorough job analyses to develop accurate position descriptions and salary structures.
  • Managed the onboarding process, providing new hires with necessary tools for success from day one.
  • Coordinated professional development programs that resulted in enhanced employee skills, boosting internal promotions.
  • Implemented data-driven decision-making processes within the HR department to identify areas of improvement.
  • Fostered strong relationships between human resources staff members, encouraging collaboration on projects.
  • Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.

Assistant HR Manager

Powell Goldstein Frazier & Murphy LLP
01.1996 - 06.1997
  • Improved employee satisfaction by streamlining the onboarding process for new hires.
  • Reduced company turnover rate by implementing effective retention strategies and regularly reviewing employee feedback.
  • Enhanced workplace culture by organizing team-building events and promoting open communication channels.
  • Managed recruitment efforts, resulting in a more diverse and qualified workforce.
  • Assisted in the development of comprehensive training programs, leading to higher employee skill levels and job satisfaction.
  • Conducted thorough exit interviews to identify areas for improvement within the organization.
  • Maintained accurate records of personnel data, ensuring compliance with federal and state regulations.
  • Served as a liaison between employees and management, addressing concerns and resolving conflicts promptly.
  • Facilitated performance review processes, providing constructive feedback and assisting employees in setting attainable goals for professional growth.
  • Organized various employee recognition programs to boost morale and productivity throughout the company.
  • Participated in hiring panels, providing valuable insights into candidate selection based on skills, qualifications, and cultural fit assessments.
  • Provided coaching services for managers seeking guidance on leadership techniques or employee relations issues.
  • Motivated employees through special events, incentive programs, and constructive feedback.
  • Organized and led staff orientation programs and training to promote collaboration.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.

Paralegal Supervisor

Powell Goldstein Frazier & Murphy
12.1993 - 12.1995
  • Enhanced legal team efficiency by streamlining paralegal workflow and implementing standardized processes.
  • Reduced case backlog by prioritizing high-impact cases and delegating tasks to appropriate team members.
  • Improved client satisfaction with timely and accurate document preparation, ensuring all deadlines were met.
  • Mentored junior paralegals, developing their skills through hands-on training and constructive feedback.
  • Increased collaboration between attorneys and paralegals by fostering open lines of communication and regular checkins.
  • Implemented quality control measures to reduce errors in drafted documents, resulting in increased accuracy and reduced revision time.
  • Optimized case organization by maintaining an efficient electronic filing system, allowing for easy access to critical information when needed.
  • Managed complex litigation cases with meticulous attention to detail, ensuring all essential documents were thoroughly prepared for trial.
  • Promoted a positive work environment through effective conflict resolution strategies among team members.
  • Coordinated with expert witnesses to gather crucial evidence for trials, strengthening the legal team''s arguments in court proceedings.
  • Maintained strict confidentiality of sensitive client data while working on high-profile cases, upholding ethical standards within the firm at all times.
  • Facilitated productive meetings between attorneys and clients by organizing schedules, agendas, and necessary materials ahead of time.
  • Evaluated paralegal performance regularly through fair assessments based on clear expectations and performance standards.
  • Collaborated with human resources to recruit, interview, and hire new paralegals with the necessary skills and qualifications.
  • Acted as a trusted liaison between attorneys, clients, and other legal professionals, maintaining strong working relationships that contributed to overall firm success.

Litigation Paralegal

Burr & Forman
01.1991 - 12.1993
  • Increased case efficiency by streamlining document management and organization processes.
  • Enhanced attorney preparation for trial by conducting thorough legal research and drafting memoranda.
  • Facilitated timely resolution of cases through effective communication with opposing counsel and court personnel.
  • Maintained client satisfaction by providing regular updates on case progress and addressing concerns promptly.
  • Supported attorneys during trial proceedings, ensuring the availability of key exhibits and witnesses when needed.
  • Contributed to the development of firm-wide best practices for paralegal work through active participation in team meetings and training sessions.

Education

Contracts And Litigation

National Center For Paralegal Training
Atlanta, GA
01.1991

Bachelor of Science - Business Administration And Management

University of Alabama At Birmingham
Birmingham, AL
08.1985

Skills

  • Strategic Planning
  • Process Improvements
  • Process Improvement
  • Strategic Planning and Execution
  • Leadership Training
  • Risk Mitigation
  • Capital Spending
  • Operations Oversight
  • Quality Assurance
  • Resource Allocation
  • Performance Analysis
  • Business Management
  • Operational Efficiency
  • Schedule Oversight
  • Cost Control
  • Continuous Improvement
  • Financial Reporting
  • Data Analysis
  • Policy Development
  • Conflict Resolution

Timeline

Director of Operations

Visiting Angels Home Care
01.2009 - Current

HR Recruiter

Troutman Sanders LLP
01.2006 - 03.2009

Associate Director of Human Resources

Kilpatrick Stockton, LLP
11.2000 - 08.2004

Director of Human Resources

Powell Goldstein Frazier And Murphy LLP
06.1997 - 11.2000

Assistant HR Manager

Powell Goldstein Frazier & Murphy LLP
01.1996 - 06.1997

Paralegal Supervisor

Powell Goldstein Frazier & Murphy
12.1993 - 12.1995

Litigation Paralegal

Burr & Forman
01.1991 - 12.1993

Contracts And Litigation

National Center For Paralegal Training

Bachelor of Science - Business Administration And Management

University of Alabama At Birmingham

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Patricia Williams Goodgame