Patricia Gawon Woo
TX
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
15
15
years of professional experience
Work History
Supply Sergeant
United States Army Reserve (TPU)
12.2020 - Current
- High level of experience operating within the GCSS-Army environment, developing business relationships, managing logistics inventory, and providing material handling coordination support.
- Implement a preventative maintenance program for equipment, reducing downtime due to malfunctions or repairs.
- Evaluate supplier performance periodically, ensuring adherence to quality standards and delivery timelines.
- Certified in performing as the Unit Combat Casualty Care Specialist (CLS).
- Responsible for coordination and synchronization of unit training and activities for Chemical, Biological, Radiological and Nuclear (CBRN) missions.
Manager/Executive Assistant
Huneed Technologies Co., Ltd.
09.2015 - 02.2022
- Provided direct support to executives, maintained relationships with Boeing, conducted risk assessments, and ensured compliance with Bid and Proposal policies.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
Volunteered Middle School Teacher
Chadwick International School
09.2015 - 08.2016
- Mentored student one on one.
Supervisor, Finance
Leading Investment & Securities Co., Ltd.
06.2014 - 08.2015
- Analyzed business opportunities, coordinated marketing initiatives, and maintained relationships with staff and management.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Maintained and managed over 35 countries' finance contracts
Adjunct Faculty
Central Texas College
06.2013 - 05.2014
- Approved and listed by Killeen TX Headquarters for Accounting and Office Management.
Regional Support Coordinator
Central Texas College
01.2013 - 05.2014
- Worked with site personnel on student issues, oversaw payroll reporting, and managed faculty and administrative staff.
- Managed high-volume caseloads, ensuring timely completion of tasks and effective communication with clients.
- Collaborated with interdisciplinary teams to provide comprehensive support services for clients, improving outcomes across multiple domains.
- Worked with other departmental staff to answer questions and resolve problems.
- Oversaw reporting of payroll, tax reports, pension, medical/LTCI, workmen’s compensation, employment security, local national base/decal approvals; and provided guidance to upper management regarding new process policies, new programs, and procedures for dealing with the US Military Educational programs.
- Directly managed and supervised faculty and administrative staff of 15 personnel.
Field Representative
Central Texas College
09.2011 - 01.2013
- Monitored marketing compliance, coordinated student exams, and managed registration processes.
- Completed paperwork in full, on time and with high accuracy.
- Established strong relationships with clients, fostering trust and loyalty for ongoing business growth.
- Enhanced customer satisfaction by promptly addressing concerns and providing effective solutions.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed stockage and distribution process for all site-related materials, and developed and staffed reports and communications accurately and in a timely manner, to include class rosters, admission packets, degree evaluation packets, registration packets, financial reports, time effort reports, PACOM, quality control logs, and marketing reports
- Performed as a senior field representative for USFK, Korea Area 3 by managing four educational sites and monitoring their performance.
- Coordinated students in scheduling and taking proctor exams for 300 students.
Administrative Assistant
Central Texas College
03.2010 - 09.2011
- Managed financial documents and administrative processes, and developed marketing presentations.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Handled all requisitions and administrative, personnel, payroll, travel, student documents, and faculty approvals to PFEC headquarters.
- Managed marketing presentations and collected and compiled data for routines for CTC and from outside agencies such as AFN, USFK, 8thArmy, and other related key military stakeholders.
Teacher
Eureka International School
09.2009 - 02.2010
- Organized classroom activities, prepared materials, and managed relationships with students and staff.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Taught elementary to middle school students as one-on-one classes.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
Education
Doctor of Education - Organizational Change And Leadership
University of Southern California
Los Angeles12.2020
Master of Science - Banking And Financial Services Management
Boston University
Boston, MA09.2015
Bachelor of Science -
University of Maryland University College
MD05.2013
Skills
- Proven leader with extensive management expertise covering logistics operations, personnel
- Program Manager and Analyst providing management and expertise in a wide variety of planning and analytical areas including AS 9100 and AS 9110
- Knowledge of the mission, functions, and objectives of international Marketing, Research and Development and joint venture operations
- Excellent analytical, problem solving and organizational skills Self-Starter who is dedicated to dealing with tasks or issues in a timely manner, and capable of handling a myriad of complex tasks simultaneously
- Knowledge of Northeast Asian political, military, and aeronautical issues and customer service responsibilities and duties for engaging senior government, military and global partners in Boeing and Airbus
- Bilingual- Speaking and Writing in Korean and English
- Proficient and Expert Certification in Microsoft Word, Excel, PowerPoint, and Outlook
- Proficient in Marketing Tools (Asana, Monday, Instagantt, Hubspot-CRM, Google Calendar, Google Drive, Weekdone, Blackboard, and Adobe
- Current US Passport, Security Clearance, and Valid US Driver’s License(TX)
- Ability to quickly assimilate into new work situations and environments
Clearance
Secret Clearance, 09/01/22
Research Organizations
Kappa Delta Pi, Researcher/Member, 2019
Awards
- Exceptional Education Contributor Award, US Air Force Commander, 10/01/13
- Army Achievement Medal, 2021
- Army Good Conduct Medal, 2024
- Army Reserve Components Achievement Medal, 2024
Languages
Korean
Native or Bilingual
English
Native or Bilingual
Timeline
Supply Sergeant
United States Army Reserve (TPU)
12.2020 - Current
Manager/Executive Assistant
Huneed Technologies Co., Ltd.
09.2015 - 02.2022
Volunteered Middle School Teacher
Chadwick International School
09.2015 - 08.2016
Supervisor, Finance
Leading Investment & Securities Co., Ltd.
06.2014 - 08.2015
Adjunct Faculty
Central Texas College
06.2013 - 05.2014
Regional Support Coordinator
Central Texas College
01.2013 - 05.2014
Field Representative
Central Texas College
09.2011 - 01.2013
Administrative Assistant
Central Texas College
03.2010 - 09.2011
Teacher
Eureka International School
09.2009 - 02.2010
Doctor of Education - Organizational Change And Leadership
University of Southern California
Master of Science - Banking And Financial Services Management
Boston University
Bachelor of Science -
University of Maryland University College
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