Patricia Zollo
Santa Clara,CA
Summary
I am community-oriented security officer who is comfortable working in high-stress situations and coordinating emergency responses. Im a team leader with unrelenting dedication to keeping community safe and secure. I'm proactive about using proper protocols while on duty and interacting with community contacts.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Healthcare Officer
Allied Universal Security Services
12.2021 - Current
- Wrote detailed narrative reports for use in investigations.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Security Officer
Securitas Security Services
05.2016 - 12.2021
- Conducted regular patrols of key areas to spot and control security concerns.
- Checked and verified photo identification prior to granting facility access.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
Education
Diploma -
New Valley High
Santa Clara, CA05.2015
Skills
- Perform requested duties beyond the expected requirements to maintain high personal standards and ensure absolute satisfaction with produced work
- Conduct all business and personal affairs according to the highest codes of ethics and responsibility
- Demonstrate critical thinking under stressful situations where problems are faced, and a willingness to make the right decision even if they are unpopular
- Convey authority, competence and socially oriented attitude by keeping a strictly professional manner at all times
- Report Writing
- Emergency Response Coordination
References
- Edilmar Catalan, BCI Security Manager, (408) 851-0023, Edilmar.Catalan@kp.org
- Al Castro, Security Assistant Manager, (408) 851-1024, Al.Castro@kp.org
Certification
- Guard Card License - Present to June 30, 2025
Timeline
Healthcare Officer
Allied Universal Security Services
12.2021 - Current
Security Officer
Securitas Security Services
05.2016 - 12.2021
Diploma -
New Valley High
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