Summary
Overview
Work History
Education
Skills
Timeline
Generic

Patricia Zundel

Idaho Falls,ID

Summary

High-performing individual with solid background in culinary arts. Skilled in creating innovative and delicious dishes while managing kitchen staff and inventory. Efficient and committed to keeping high standards of food safety and sanitation.

Overview

35
35
years of professional experience

Work History

Research Associate (Late Blight Program)

University Of Idaho Research Extension Office

Research Associate (Late Blight Research)

University Of Idaho Research Extension Office

Prep Cook and Server Lead (closing Shift)

Black Bear Dinner
04.2019 - Current
  • Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Collaborated with kitchen team, effectively communicating to streamline processes and optimize workflow.
  • Prepared various types of cuisine, showcasing versatility and adaptability in the kitchen environment.
  • Conserved resources by utilizing proper portion control techniques during meal preparation.
  • Controlled food cost and waste by selecting and using correct ingredients and amounts.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Promoted a positive work environment, fostering teamwork through regular communication and recognition of outstanding performances.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff..
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Ensured optimal staffing levels during each shift, adjusting schedules as needed to accommodate fluctuations in business volume.
  • Improved overall restaurant cleanliness, adhering to strict health and safety standards during each shift.
  • Wrote and submitted accurate end-of-shift reports to provide management with accurate information about performance of restaurant and staff.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Daily shift books and closing day accounting as well as daily inventory.
  • Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.

Rural Letter Carrier

U.S.P.S.
07.2015 - Current


  • Trained new Rural Letter Carriers on company policies, safety measures, and route navigation techniques for successful job performance.
  • Performed vehicle maintenance checks regularly to ensure safe transportation of mail along rural route
  • Handled large volumes of mail during peak seasons without compromising accuracy or punctuality, ensuring timely deliveries throughout the year.
  • Maintained a safe driving record while navigating challenging rural roads and weather conditions.
  • Improved customer satisfaction by delivering mail accurately and efficiently to rural areas.
  • Maintained records on customers with mail forwarding and change of address requests.
  • Delivered mail and packages to customers on prescribed route while processing check submissions, money orders, and stamp purchases in field.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.

Advertising Sales Manager

Columbia Publications
06.2014 - 12.2015
  • Drove development of digital and print advertising strategies.
  • Designed pitch presentations and marketing techniques utilizing extensive agriculture knowledge.
  • Developed sales strategies and people skills to entice clients, negotiate contracts and close deals.
  • Analyzed market trends to identify new advertising opportunities and capitalize on emerging platforms..
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Prepared sales presentations for clients showing success and credibility of products.

Territory Sales Manager

Agrinos Inc
01.2010 - 05.2015
  • Forecasted sales and established processes to achieve sales objectives and related metrics.
  • Increased sales revenue by developing and implementing strategic territory plans.
  • Analyzed sales data to identify opportunities for improvement and implemented targeted action plans accordingly.
  • Set ambitious yet achievable sales targets for the territory team; provided motivation through ongoing coaching and guidance towards goal attainment.
  • Established strong relationships with key clients, boosting customer retention rates.
  • Hiring, Maintaining and Supervising a crew of 20 or more for test digs on crops and general field work.
  • Organized trade shows and events within the territory to

showcase company products, generating leads and increasing brand exposure.



  • Collaborated with marketing department to create promotional materials that drove brand awareness in the territory.
  • Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
  • Established successful account relationships by building rapport and maintaining consistent communication.
  • Managed over 500 accounts within pacific northwest territory.(Idaho, Montana, Washington and Oregon)
  • Attended trade shows and industry events to promote company products and services.
  • Worked with vendors and suppliers to support timely delivery of products and services.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Building and Maintaining Customer portfolios to display product assets and R.O.I. for Clients

Front of House Manager

Relay Station
03.2008 - 03.2010
  • Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests.
  • Resolved guests complaints while maintaining positive customer environment.
  • Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
  • Acted as the main point of contact for guest inquiries, addressing concerns promptly and professionally while maintaining a positive rapport with clientele.
  • Trained new hires on company policies, procedure, s as well as proper food handling techniques which resulted in reduced turnover rates.
  • Performed cash handling activities and secured nightly bank deposits.
  • Maintained high standards of cleanliness and organization throughout the establishment, ensuring compliance with health codes and regulations.
  • Occasional fill in for hostess, waitstaff, line cooks and dishwashers

Research Associate (PCN Program)

United States Department Of Agriculture, USDA
04.2006 - 11.2007


  • Trained and mentored junior researchers, fostering a collaborative work environment that promoted knowledge sharing.
  • Set up equipment, organized inventory and maintained facilities.
  • Provided technical training and guidance on experimental design and data interpretation issues for team members as needed.
  • Locating and identifying (HOT) fields
  • Managing a crew of 20 or more to adhere to federal regulation and practices of soil collection and analyzation

Waitress

Angler Lodge
12.2000 - 01.2006
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.

Research Associate (Late Blight Research)

University Of Idaho Research Extention Office
04.1999 - 11.1999
  • Monitored progress against project timelines, ensuring timely completion of deliverables while maintaining high-quality standards.
  • Trained and mentored junior researchers, fostering a collaborative work environment that promoted knowledge sharing.
  • Set up equipment, organized inventory and maintained facilities.
  • Provided technical guidance on experimental design and data interpretation issues for team members as needed.
  • Gathered, arranged, and corrected research data to create representative graphs and charts highlighting results for presentations.

Manager of Operations (store, Deli, Cabin Rentals

Robins Roost Chevron
05.1997 - 01.1999
  • Oversaw facility business activities, Convenient store, deli, cabin and snowmobile rentals.
  • Identified and resolved unauthorized, unsafe, or ineffective practices and or equipment
  • Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
  • Hired, trained and maintained 5 employees.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Occasionally filled in for cashiers, cooks, and maids

Waitress

Timberline Cafe
04.1992 - 03.1997
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.

Cashier

Cirlce K
08.1989 - 01.1997
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.

Education

BBA - Bachelors of Technology in Business

Idaho State University
Pocatello, ID
12.2010

Associate of Applied Science - Marketing And Management

Eastern Idaho Technical College
Idaho Falls, ID
05.2008

Skills

  • Attention to Detail
  • Cleaning and organization
  • Customer Service
  • Safe Food Handling
  • Teamwork and Collaboration
  • Time Management
  • Efficient multitasking
  • Food handling
  • Food Preparation
  • Cleanliness
  • Food Safety Regulations
  • Cooking techniques
  • Cash Handling
  • Menu Memorization
  • Multitasking and Organization

Timeline

Prep Cook and Server Lead (closing Shift)

Black Bear Dinner
04.2019 - Current

Rural Letter Carrier

U.S.P.S.
07.2015 - Current

Advertising Sales Manager

Columbia Publications
06.2014 - 12.2015

Territory Sales Manager

Agrinos Inc
01.2010 - 05.2015

Front of House Manager

Relay Station
03.2008 - 03.2010

Research Associate (PCN Program)

United States Department Of Agriculture, USDA
04.2006 - 11.2007

Waitress

Angler Lodge
12.2000 - 01.2006

Research Associate (Late Blight Research)

University Of Idaho Research Extention Office
04.1999 - 11.1999

Manager of Operations (store, Deli, Cabin Rentals

Robins Roost Chevron
05.1997 - 01.1999

Waitress

Timberline Cafe
04.1992 - 03.1997

Cashier

Cirlce K
08.1989 - 01.1997

Research Associate (Late Blight Program)

University Of Idaho Research Extension Office

Research Associate (Late Blight Research)

University Of Idaho Research Extension Office

BBA - Bachelors of Technology in Business

Idaho State University

Associate of Applied Science - Marketing And Management

Eastern Idaho Technical College
Patricia Zundel