Patricia A. Armstrong
Redwood City,CA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Health Care Ambassador
Landmark Health
01.2019 - 01.2024
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
- Greeted customers via telephone to create a warm welcome.
- Assisted patients with food services, medication needs.
- Built relationships with community resources, fostering collaboration and understanding between organization and community.
Health Services Database Coordinator/Authorization Specialist
Health Plan Of San Mateo
06.2011 - 10.2018
- Main liaison with claims assisting with medical authorization corrections to review, correct and resubmit if necessary.
- Run and monitor MedHOK reports to ensure the data in MedHOK is correct.
- Enter authorizations daily into the database for nurse review.
- HIPPA Compliant
Education
Associate of Science - Business
Skyline College
San Bruno, CA06.1990
High School Diploma -
Terra Nova High School
Pacifica, CA01.1974
Skills
- Product Knowledge
- Brand Awareness
- Problem-Solving
- Community Relations
- Data Entry
Timeline
Health Care Ambassador
Landmark Health
01.2019 - 01.2024
Health Services Database Coordinator/Authorization Specialist
Health Plan Of San Mateo
06.2011 - 10.2018
Associate of Science - Business
Skyline College
High School Diploma -
Terra Nova High School
Similar Profiles
Ceara MatherlyCeara Matherly
Care Coordinator at Landmark HealthCare Coordinator at Landmark Health
Tracy MaueTracy Maue
Nurse Practitioner at Landmark HealthNurse Practitioner at Landmark Health
Kate BlancoKate Blanco
Manager of Behavioral Health Services at Landmark HealthManager of Behavioral Health Services at Landmark Health