Patricia A Garcia
Waukegan,IL
Summary
Outgoing, motivated, and self-driven Manager with expertise in Recruiting, HR and Customer Service. Well-qualified HR Generalist with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Able to represent establishment with friendly, professional demeanor. Ready to leverage training and experience to take on new professional challenges.
Overview
12
12
years of professional experience
Work History
HR Generalist
Kauffman Engineering
08.2022 - Current
- Improved employee retention by implementing effective onboarding and training programs.
- Streamlined HR processes for increased efficiency and reduced administrative workload.
- Enhanced workplace culture by promoting diversity, inclusion, and open communication initiatives.
- Reduced employee turnover with proactive conflict resolution and performance management strategies.
- Conducted thorough job analyses to create accurate job descriptions for various roles
- Ensured compliance with labor laws, reducing legal risks through regular policy reviews and updates.
- Administered payroll accurately, ensuring timely payment processing while minimizing errors in calculations or deductions.
Senior Onsite Manager
Xcel Staffing
07.2016 - 03.2022
- Responsibilities included but not limited to managing first and second shifts of 300+ employees
- Recruited and sourced qualified candidates using ATS systems(TempWorks and Avionte)
- Processed payroll (Nova Time), managed schedules (Excel
- Processed employee hiring documents, I-9, W4, Insurance and various hire forms
- Conducted new employee orientations as well as safety training and GMP training
- Conducted open enrollment annual assistance as well as new hire policy education
- Educated internal onsite teams of sate and local hiring and staffing laws(EEOC, FMLA, OSHA)
- Managed all Worker's comp and conducted accident investigations as well as legal testimonies
- In charge of UI claims and also assisted as witness in appeals.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Communicated best practices among on-site and external personnel to align efforts and goals.
- Maintained work structure by updating job requirements and job descriptions for positions.
- Contributed to annual performance appraisals by working with supervisors to achieve consistency and compliance with established procedures.
- Advocated for staff members and counsel supervisors to identify and resolve conflicts.
- Oversaw and managed hiring process and assisted human resources.
Recruiter/ Dispatcher
Xcel Staffing
09.2015 - 07.2016
- Recruited and sourced qualified candidates using, systems (TempWorks and Avionte)
- Conducted and set up interviews with potential candidates
- Ensured all hiring documents and criteria were met
- Dispatched employees with timesheets and new hire information
- Conducted new hire orientations of up to 50 employees with state and company training (Harassment, EEOC, Safety and Hazardous training)
- Operated and maintained applicant tracking and candidate management systems.
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
Dispatcher / Office Administrator
BG Staffing
10.2012 - 09.2015
- Responsibilities included assisting in management of office
- Dispatched all new hire employees with materials needed such as ppe, maps, and timesheets
- Ensured all hiring documents and criteria was met
- Conducted drug tests and background checks accordingly
- Closely monitored dispatch board to triage and prioritize over 50 daily calls.
Education
Associate of Applied Science - Business Administration
College of Lake County
Grayslake, IL2026
High School Diploma -
Waukegan High School
Waukegan, IL2011
Skills
- HR Generalist
- Management
- ATS Tracking systems (Avionte and Tempworks)
- Knowledge of HR-related policies and laws such as OSHA, HIPPA, EEOC, UIC
- Multitasking and Prioritization
- Customer Service-Oriented
- Records Management
- Policy Interpretation/ Implementation
- Benefits Administration
- Business Administration
- Project Management
- Hiring and Training
- P&L Management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
HR Generalist
Kauffman Engineering
08.2022 - Current
Senior Onsite Manager
Xcel Staffing
07.2016 - 03.2022
Recruiter/ Dispatcher
Xcel Staffing
09.2015 - 07.2016
Dispatcher / Office Administrator
BG Staffing
10.2012 - 09.2015
Associate of Applied Science - Business Administration
College of Lake County
High School Diploma -
Waukegan High School
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