Results-driven medical billing and collections professional with over 30 years of experience across diverse specialties and EHR systems, including physician and hospital billing, ambulatory care, and orthopedics. Expertise in CPT codes, modifiers, and coding-related issues, complemented by a comprehensive understanding of the full revenue cycle process for three clinics. Proven ability to enhance operational efficiency and ensure compliance while maximizing revenue recovery. Committed to delivering exceptional service and support within the healthcare industry.
Overview
19
19
years of professional experience
Work History
Medical Billing Specialist
Medical Management Services
11.2023 - Current
Processed medical claims efficiently, ensuring accurate coding and timely submissions.
Reviewed and resolved billing discrepancies to enhance revenue cycle management.
Collaborated with healthcare providers to gather necessary documentation for claims approval.
Trained new staff on billing software and compliance regulations to ensure operational consistency.
Posted and adjusted payments from insurance companies.
Communicated effectively and extensively with other departments to resolve claims issues.
Located errors and promptly refiled rejected claims.
Identified and resolved patient billing and payment issues.
Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.
Maintained strong working relationships with healthcare providers, fostering clear communication regarding billing-related matters.
Enhanced revenue collection through diligent follow-up on unpaid claims and denials with insurance companies.
Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
40-60 claims out daily
A/R Follow Up Medical Biller/Owner (Remote)
PS Medical Billing
10.2015 - 05.2023
Follow up with insurance companies regarding Hospital/Commercial/Facility claims utilizing the UB-04 form
Team Manager at Crawford and Company GBSC - Broadspire (Integrated Claims and Medical Management Services)Team Manager at Crawford and Company GBSC - Broadspire (Integrated Claims and Medical Management Services)
Medical Examiner Investigator at Forensic Medical Management Services Of NashvilleMedical Examiner Investigator at Forensic Medical Management Services Of Nashville