Patricia Darlene Drudge
Akron
Summary
Administrative Manager able to handle business operations with sound judgment and reasoned thinking. Excellent customer service skills. Highly resourceful, with a proven history of tackling projects with good results. Proficient in managing office duties, interpreting data, and producing financial reports.
Overview
23
23
years of professional experience
Work History
Clerical/Data Entry Clerk Part Time
Fulton County Recorder's Office
Rochester
02.2021 - 01.2023
- Entered data from deeds, mortgages, and surveys into computer. Most of the work was back-indexing old information into the computer. Customer service and receptionist dutes.
Purdue University Extension Service
Fulton County Government Arts & Culture Dept
Rochester
06.2008 - 06.2021
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Assisted with the preparation of budgets, forecasts and financial statements.
- Provided administrative support to management team including preparing reports and presentations.
- Responded to customer inquiries via phone or email in a professional manner.
- Organized company events including holiday parties, team building activities .
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Maintained filing system for records, correspondence and other documents.
- Maintained confidential records relating to personnel
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Reviewed files and records to obtain information and respond to requests.
- Handled scheduling and rental of buildings and rooms at our location.
- Updated the website and produced weekly to monthly newsletters.
- Delegated work to staff, setting priorities and goals.
- Kept track of payroll and reports.
Head Secretary/ECA Treasurer
Tippecanoe Valley High School
Akron
06.2000 - 06.2008
- Greeted visitors warmly and professionally.
- Answered incoming calls and emails promptly.
- Managed multiple projects simultaneously while adhering to strict deadlines.
- Sent and distributed mail and parcels.
- Scheduled meetings and sent invitations specifying time and location.
- Assisted with accounts receivable and accounts payable functions.
- Ordered office supplies to purchase items and maintain appropriate levels.
- Operated office equipment such as photocopiers, scanners, and fax machines.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Produced and distributed memos, newsletters, and other forms of communication.
- Reviewed accounts payable and receivable activities to ensure accuracy of financial transactions.
- Monitored and maintained financial records, including budgets, investments, and expenditures.
- Ensured timely payment of vendors and creditors through regular follow-ups.
- Worked with students and parents.
Education
High School Diploma -
Rochester High School
Rochester, 06-1970
Some College (No Degree) - Accounting
Ivy Tech Community College of Indiana
Warsaw, INSkills
- Data entry
- Document management
- Financial reporting
- Database management
- Customer service
- Office administration
- Verbal and written communication
- Multitasking and organization
References
References available upon request.
Timeline
Clerical/Data Entry Clerk Part Time
Fulton County Recorder's Office
02.2021 - 01.2023
Purdue University Extension Service
Fulton County Government Arts & Culture Dept
06.2008 - 06.2021
Head Secretary/ECA Treasurer
Tippecanoe Valley High School
06.2000 - 06.2008
High School Diploma -
Rochester High School
Some College (No Degree) - Accounting
Ivy Tech Community College of Indiana
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