Krystle McElroy

Bob's is considered the fastest-growing furniture retailer in the nation, with 150 stores from Coast to Coast, almost 30 years of building a multi-billion dollar company and top industry leader. Responsible for building entire West Coast staffing growth and leading a National TA team.

• Strong relationship builder, with a genuine and enthusiastic communication style, gaining trust, demonstrating recruitment industry knowledge and know-how, adding value to both external talent and internal key partners.
• Providing service excellence and ensure staffing needs are being exceeded by building and maintaining strong partnerships with the HR team, Store Managers, Department Heads and Associates.
• Based on company growth projections, HRM feedback, and regular communication with internal clients, anticipate hiring needs and track record of crating a implementing strategic recruitment plan.
• Development, diversity and retention planning, outside the box thinker, visible partner in the development of internal business incentives
• Designed, developed and implemented successful recruitment process and process improvements based on company objectives.
• Customized wording of job profiles, social media , website subscriptions and sourcing techniques. Developed marketing strategies to generate leads to exceeding organizational hiring goals.

• Use of social media and job influencer sites (LinkedIn Recruiter, Glassdoor, Indeed company page, CareerArc) to promote new jobs and/or hard to fill jobs, while communicating information about BDF to influence notice as an “employer of choice”.
• Consult with and coach hiring managers and business groups on hiring processes, interviewing techniques, etc.
• Build and leverage external relationships with vendors and technical/diversity/professional associations to develop sourcing strategies and future talent pipelines
• Maintained high volume req. load, full-cycle fast paced environment with attention to detail ; exceeding recruiting metrics such as time-to-fill, quality of hire, candidate experience
• Leveraged employee referrals, direct sourcing, Internet applications and recruitment agencies to source candidates for positions.
• Acted as brand ambassador to educate candidates on culture, career growth, benefits and advantages of working for company.
• Open, close and maintain job requisitions utilizing ATS
• Utilize full-cycle recruiting strategy working requisitions from start to finish
• Accomplished simultaneous objectives by meticulously managing schedules, monitoring email and prioritizing multiple tasks
• Source candidates utilizing multiple job boards and social media
• Partner with Regional/HR and Hiring managers to determine store needs
• Evaluated resumes, screened and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy

• Participated in facilitating hiring events, onboarding, training and coaching of team members
• Manage the retail office ensuring team was working daily reports, keeping in contact with customers and minimizing bad debt
• Regional Office Captain for the CA/NV Region coordinating with and being liaison for the West Coast management team and office teams
• Run quarterly calls with the West Coast Region management teams

• Participated in the hiring, onboarding and training of team members to ensure individual and branch success
• Directly managed 10-15 employees while overseeing a total of 16-25
• Engage and develop individuals to become a successful team through coaching, communication and other development techniques
• Helped with the conversions of other financial institutions in both California and Georgia to teach the new products and policies of Wells Fargo to our incoming team members
• Successfully manage the team to passing quality annual audits
• Ensure that proper policies and procedures are being communicated and successfully utilized to stay within state and federal compliance
• Manage a branch that did upwards of 14,000 transactions monthly
• Maintained customer service scores of 4.65 and higher on a 5 point scale