Summary
Overview
Work History
Education
Skills
Timeline
Generic

Patricia Jackson

APO,AE

Summary

Enhance team member service standards and performance to boost productivity and exceed company goals. Dedicated to enhancing customer loyalty and strengthening sales with good merchandising and inventory management skills. Forward-thinking leader experienced in mediating conflicts, making sound decisions and multitasking in fast-paced environments. High-energy manager with solid background in retail environments and specialty experience in grocery management. Proficient in organizing and minimizing shrinkage of perishable goods. Skillful delegator and organizational problem-solver. Positive and well-trained professional with interests in visual merchandising and grocery store activity coordination. Driven Grocery Manager promoting exemplary talents in inventory oversight and recruiting and hiring very talented individuals. Successful devising weekly specials that draw business. Talented Grocery Manager touting over 20 years of expertise maintaining supply levels and handling large inventory of merchandise to the excess of $2.2 million. Knowledgeable resource committed to assisting customers and alleviating conflicts through effective communication and active listening. Promoting exemplary skills in developing positive workplace environments and boosting employee morale.

  • Continuously working to maintain within the CMPP gain and loss inventory, as our sales, target and projections versus real and actual sales. FY 2023, $23,366,384 prior year $22,954,882, difference $411,502.48, change 1.79%.
  • Became a safety representative for the Grafenwoehr Commissary: Ensures a safe and secured work environment for employees and patrons.
  • Won the OSC Webco Salute to service winners award: Grafenwoehr 2023. These displays create excitement for our patrons, increased sales for our stores and the effort from all participators to make this a success.
  • Grafenwoehr commissary won second place to receive the Dan Daniel Award for :
    Best Large OCONUS store
  • Our team here at Grafenwoehr Commissary was recognized in the Safety Spotlight for their outstanding efforts during the recent Safety Program Assistance and Review (SPAR) visit.
  • The SPAR assessment is the Agency's primary resource for measuring the health and effectiveness of stores' safety and accident prevention program. Staff displayed an amazing TEAM effort that made us top safety performers to successfully fulfill nearly all 98 SPAR program elements.
  • For outstanding support for the Special Olympics sales Contest - Proctor and Gamble (P&G) 2023
  • December 2023 Star Performer award.
  • Semi Finalist for Women in Grocery.

Overview

20
20
years of professional experience

Work History

Grocery Department Manager GS-1144-10

Defense Commissary Agency
06.2022 - Current
  • Collaborated with other departments to develop cross-merchandising strategies that boosted overall store sales performance.
  • Ensured compliance with food safety standards, maintaining high levels of quality control within the department.
  • Maximized sales performance with effective inventory management and stock rotation practices.
  • Collaborated with store management to optimize overall store performance and meet company goals.
  • Utilized analytical tools such as planograms and endcap displays in order to maximize shelf space efficiency while optimizing visual appeal for customers.
  • Evaluated market trends to make informed decisions about product selection, pricing strategy, and promotional tactics within the grocery department contextually relevant events or seasons.
  • Implemented successful promotional campaigns to increase sales and drive customer engagement.
  • Reduced shrinkage rates by closely monitoring inventory levels and addressing discrepancies promptly.
  • Enhanced customer experience by addressing inquiries, resolving issues, and providing exceptional service at all times.
  • Evaluated financial data to identify opportunities for cost reduction and revenue growth within the grocery department.
  • Improved customer satisfaction by implementing efficient product merchandising strategies.
  • Led a team of employees, providing ongoing training and development for optimal performance.
  • Managed grocery department operations, ensuring a clean and organized store environment.
  • Implemented loss prevention measures throughout the department by conducting routine audits of inventory counts along with reviewing surveillance footage as needed.
  • Fostered an inclusive work environment by promoting open communication among team members, celebrating successes, and addressing challenges proactively.
  • Conducted regular performance evaluations, identifying areas for improvement among staff members and implementing targeted coaching initiatives accordingly.
  • Managed supplier relationships effectively, negotiating favorable terms on contracts for the procurement of products in various categories.
  • Developed strong relationships with suppliers to secure better pricing and product availability.
  • Increased employee retention through effective recruitment, training, and motivation strategies.
  • Streamlined department processes to enhance productivity and reduce labor costs.
  • Engaged customers and provided very high level of service and support, helping find desired products and items.
  • Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
  • Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
  • Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
  • Boosted grocery sales with top-notch merchandising abilities and expertise in implementing effective promotions.
  • Performed key tasks to promote inviting grocery store appearance.
  • Implemented customer rewards program and actively communicated with grocery team members to promote positive working environment.
  • Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Enhanced communication between patrons and team members to cultivate upbeat, team-oriented culture.
  • Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Orchestrated performance-oriented environment by closely supporting team members.
  • Prepared annual budgets with controls to prevent overages.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Launched quality assurance practices for each phase of development

Grocery Department Manager GS-1144-09

Defense Commissary Agency
06.2019 - 06.2022
  • As a Grocery Dept. Manager duty have been involved around supporting measurements of the organization, such as: developing others, team Building, having the vision to be The Grocery Provider. Plan and execute the orders for displays, special events, promotions, and holidays.
    Introduce and explain to others understand the values and mission of the organization and award employees who demonstrate a commitment to the public service or outstanding service. Educate employees on programs offered through human resources, such as the Employee Assistance Program, provide employees with safety training, enforce safety and security rules; focus on performance and developments with consistency, fairness by using the same standards for all. Completed the DeCA Europe Food Safety training Sept. 10, 2021. Work CMX recall system implemented in DeCA since January 2021 with accurate responses with 48 hours of receipt notice. Attending the HR Boot Camp Virtual Class July 20-21, 2021 and the DeCA Manager Course Sept 14 -16, 2021. Developed employees to achieve a high quality and diverse workforce. Maintained a work environment free of discrimination and sexual harassment. Recruited and retained a high caliber workforce. along with providing opportunities for enabling employees to successfully perform with the required orientation and tools. Executed performance management responsibilities in a timely manner and in accordance with laws, regulations and policies. Hold employees accountable for their level of performance and conduct. Knowledgeable of business subjects, products and services to address customer needs.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Developed detailed plans based on broad guidance and direction.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Defined clear targets and objectives and communicated to other team members.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Established team priorities, maintained schedules and monitored performance.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Assistant Grocery Manager GS-1144-08

Defense Commissary Agency
06.2017 - 06.2019
  • Engaged customers and provided very high level of service and support, helping find desired products and items.
  • Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
  • Performed key tasks to promote inviting grocery store appearance.
  • Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
  • Boosted grocery sales with top-notch merchandising abilities and expertise in implementing effective promotions.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Orchestrated performance-oriented environment by closely supporting team members.
  • Implemented customer rewards program and actively communicated with grocery team members to promote positive working environment.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Provided exceptional service by engaging with customers regularly to assess their needs and offer valuable assistance.
  • As an assistant grocery Dept. Manager, my duties involved around supporting measurements of the organization, such as: developing others, team Building, having the vision to be The Grocery Provider. Participated in the ordering for the displays, special events, promotions, and holidays, and then built all the displays necessary for promotions and special events. Worked as a team to deliver mission success. Worked with personnel to have the can-do attitude to rid obstructions and resistance that limited the stores success. worked with the night crew in stocking and replenishing the store for our valued customers. Participated in Opening, closing the store, customer service, merchandising, employee scheduling, sales planning, and ordering. Provided safety and security training throughout the year along with all other annual training required by all store employees. Complied with food safety policies and procedures, created healthy vendor relationships. Focused on many managerial skills to include increasing store sales, customers, coordinating, staffing, reporting, organizing, planning, negotiator, team builder, problem solving, and concentrated on strategies for day-to-day operations. Ensured a safe, secure work environment. Evaluated department activities and personnel for personal growth opportunities.
  • Maintained a clean and organized store environment by enforcing strict safety standards and sanitation practices.
  • Optimized floor layout for easy navigation, resulting in improved customer experience during shopping visits.
  • Enhanced customer satisfaction by addressing inquiries, resolving issues, and providing product recommendations.
  • Spearheaded seasonal campaigns that capitalized on market trends, leading to significant increases in merchandise turnover rates.
  • Reduced shrinkage through diligent inventory control measures, including proper ordering and stock rotation practices.
  • Assisted in the implementation of marketing strategies to drive customer traffic and increase brand awareness within the community.
  • Forecasted sales patterns using historical data analysis, allowing for accurate budgeting and resource allocation efforts.
  • Boosted sales performance with strategic merchandising decisions and regular price adjustments.
  • Managed a diverse team of employees to ensure effective collaboration and high-quality work output.
  • Implemented loss prevention measures by establishing security protocols throughout the store, effectively reducing incidents of theft and fraud.
  • Evaluated competitor offerings regularly to maintain an edge in product quality, variety, pricing strategies.

Supervisory Store Associate GS-1101-08

Defense Commissary Agency
11.2015 - 06.2017
  • Being in a retail food store, I managed and planned operations for the front-end department. Scheduling sales store checkers/store associates; trained personnel on issues of safety and security and ensured compliance to policies and procedures when applied in their daily operations with food items or equipment. I monitored the front-end equipment for any damaged or hazardous material or items in the store for a report to be submitted immediately for correction. Training comes in many forms to include ethics, civil liberties, and sales growth through customer service. Assisted external and internal customers with their concerns and needs about or for the organization. Resolved problems or issues with positive solutions. I had a workable relationship with the bargaining unit and strived to cease or eliminate grievances. I worked with my team members to excel and learn all that was possible in the diversified workforce of the organization. I officiated as certified timekeeper. Introduced and implemented procedural changes that were needed to enhance the success of the work areas operations. Involved in decision making to resolve disagreements and differences among team members. I monitored all functions of the front end to include cash control, sanitation, complaints, counseling performance reviews, annual training or determined when additional training was needed to improve performance and promoted a positive and motivating team.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
  • Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Answered questions about store policies and addressed customer concerns.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
  • Increased sales and customer satisfaction through personalized servicing.
  • Collaborated with team members to meet sales goals, sharing product knowledge, and assisting in promotional efforts.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Assisted with inventory management, ensuring accurate counts and proper storage of products.
  • Helped maintain optimal stock levels through consistent communication with management about inventory needs and discrepancies leading to fewer out-of-stock situations.
  • Processed returns and exchanges efficiently, adhering to company policies and procedures.
  • Facilitated smooth checkout experiences for customers by quickly scanning items, bagging purchases, and processing payments appropriately.

Supervisory Store Associate GS-1101-8

Defense Commissary Agency
11.2015 - 06.2017
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
  • Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Handled cash register operations accurately, balancing drawers at the end of each shift.
  • Answered questions about store policies and addressed customer concerns.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
  • Increased sales and customer satisfaction through personalized servicing.
  • Collaborated with team members to meet sales goals, sharing product knowledge, and assisting in promotional efforts.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Assisted with inventory management, ensuring accurate counts and proper storage of products.
  • Helped maintain optimal stock levels through consistent communication with management about inventory needs and discrepancies leading to fewer out-of-stock situations.
  • Processed returns and exchanges efficiently, adhering to company policies and procedures.
  • Facilitated smooth checkout experiences for customers by quickly scanning items, bagging purchases, and processing payments appropriately.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Supported store management in maintaining visual merchandising standards through regular upkeep of displays and signage.
  • Briefed customers regarding shop promotions and discounts by providing coupons and flyers to increase sales.
  • Assisted in the preparation of seasonal promotions by setting up displays according to planograms provided by supervisors or corporate offices.
  • Provided product demonstrations to highlight features, benefits and value.
  • Contributed to loss prevention efforts by monitoring store activity closely during shifts.
  • Located merchandise across various stores to address customer needs.
  • Participated in ongoing training sessions to stay updated on product information and company policies effectively applying newfound knowledge on the job.
  • Being in a retail food store, I managed and planned operations for the front-end department. Scheduling sales store checkers/store associates; trained personnel on issues of safety and security and ensured compliance to policies and procedures when applied in their daily operations with food items or equipment. I monitored the front-end equipment for any damaged or hazardous material or items in the store for a report to be submitted immediately for correction. Training comes in many forms to include ethics, civil liberties, and sales growth through customer service. Assisted external and internal customers with their concerns and needs about or for the organization. Resolved problems or issues with positive solutions. I had a workable relationship with the bargaining unit and strived to cease or eliminate grievances. I worked with my team members to excel and learn all that was possible in the diversified workforce of the organization. I officiated as certified timekeeper. Introduced and implemented procedural changes that were needed to enhance the success of the work areas operations. Involved in decision making to resolve disagreements and differences among team members. I monitored all functions of the front end to include cash control, sanitation, complaints, counseling performance reviews, annual training or determined when additional training was needed to improve performance and promoted a positive and motivating team.

Commissary Management Specialist GS-1144-07

Defense Commissary Agency
09.2011 - 11.2015
  • Evaluated employee performance regularly, providing constructive feedback for continuous improvement.
  • Reduced operational costs by identifying areas for improvement and implementing cost-saving measures.
  • Led staff training initiatives that enhanced employee skillsets and job satisfaction levels.
  • Delivered successful projects within deadlines through effective time management and resource allocation.
  • Facilitated regular team meetings focused on problem-solving discussions that led to practical solutions.
  • Streamlined management processes by implementing efficient organizational systems and policies.
  • Collaborated closely with executive leadership to develop long-term strategic plans aligned with company objectives.
  • Oversaw budget planning and financial analysis, ensuring accurate forecasting and prudent fiscal decisionmaking.
  • Championed change management efforts to successfully implement new systems or processes within the organization.
  • Optimized workflow efficiency through the introduction of innovative process improvements.
  • Implemented strategic plans to meet company objectives, resulting in increased revenue and market share.
  • Managed client relationships effectively by maintaining open lines of communication and promptly addressing concerns or issues as they arose.
  • Possessed Specialized training, experience, knowledge and skills in the field of computer assisted ordering which entailed reports and hardware that is used to maintain the system for price auditing, inventory reviewing and adjusting orders according to promotions, special events and low stock. I inputted FDS invoices into the system for the administrative office on the weekends. Communicated with upper management about problems with the distributor shortages as reported on the distributor exception reports. Assisted customers with Special Orders thru all methods of communication, to include phone and e-mail or in any way needed. maintained inventory balances on hand, researched, analyzed and interjected corrections where needed according to stock conditions and assisted store management to fully optimize all CAO had to provide. the use of the radio frequency hand-held terminals gathered and delivered data to the system. Responsibilities also included updating data in the system with the aids of rejected reports. Ordering new items, maintaining daily on stock balances. Ordered promotional displays, club packs, seasonal, holiday items, and other reports that were necessary and a definite helping tool to the job included but not limited to; item movement report, sales history report, not in stock and low stock reports. As a supervisor, I planned assigned tasks and ensured performance of these tasks were completed to the satisfaction of standards set by my superiors and in keeping with in directives and regulations. I communicate with employees and informed them of educational or training opportunities available to them through DeCA. Maintained constant awareness of equal treatment of all employees as well as adhering to union policies, and enforced safety and security measures and encouraged participation from employees on details that may have needed improvement or overlooked. Worked with daily replenishment needs without causing overstock. Familiarized myself with and utilized DeCA Directives and Policies to ensure management accuracy. Communicate well the contractor on site to prevent problems with orders such as display or holiday staging to prevent an overwrite status that may have caused unnecessary expenses to the facility. Periodic briefings were made to staff, management and HQ personnel when visiting the store. If there was a question as to contractor responsibility, I had the ability to review, interrupt and discuss the issue and come to an agreement or understanding. Experienced in the ordering system (CAO) of the commissary has helped with a low amount of overwrites and identifying problem areas to discuss with the ordering team to ensure product availability. Reviewed orders and troubleshooted problems to prevent any Not In Stock situations that may impede customer sales. awareness of unit cost is a daily habit including the monitoring of equipment maintenance and use. Familiarized with documented government forms for accountability. Participated in IG pre-inspections, supervised and trained Computer Automated Ordering employees to ensure shelf replenishment for customer satisfaction. Monitored computer ordering system for accuracy, and edited the order to accommodate fluctuation in sales such as pay day weekends, holidays, sales and promotions or holiday closures. CAO shelf labels maintenance included correct pricing, location, missing and appearance. Participated in store resets and inventories to ensure correct order amount of product, sorting deletes, ordering and activating new items. Reviewed and implemented plan-o-grams for accuracy on resets and 100% labels. All efforts were made of being aware of Daily Delivery and Frequent Delivery which contributed to the commissary effort to answer all the customer's questions when concerned. Assisted in shelf pricing nd correct signage on promotional products. Communicate with the Contract Stocking Manager, contract employees and Store Workers to create a team atmosphere and to have continuous organization of product staged in the warehouse.

Assistant Grocery Manager GS -1144-08

Defense Commissary Agency
04.2012 - 07.2012
  • Engaged customers and provided very high level of service and support, helping find desired products and items.
  • Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
  • Performed key tasks to promote inviting grocery store appearance.
  • Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
  • Boosted grocery sales with top-notch merchandising abilities and expertise in implementing effective promotions.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Orchestrated performance-oriented environment by closely supporting team members.
  • Implemented customer rewards program and actively communicated with grocery team members to promote positive working environment.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Boosted sales performance with strategic merchandising decisions and regular price adjustments.
  • Provided exceptional service by engaging with customers regularly to assess their needs and offer valuable assistance.
  • Enhanced customer satisfaction by addressing inquiries, resolving issues, and providing product recommendations.
  • Monitored refrigeration system, completed weekly safety checks to include the MHE equipment. Completed the grocery weekly checklist, weekly alarms to facility were in operational order. Knowledge of the use of the Patron Communication Card Program and with the ALFOODACT Act Procedures at the time. Assisted in weekly IG checklists by ensuring updates and included grocery department self-inspections, safety training - weekly and quarterly, emergency eye wash stations were in compliance, and security alarm checks as well. Performed MHE equipment checks and its standard operational procedures. Worked closely with the Assistant Grocery Manager with display management, inventory set ups, promotional and seasonal events, case lots, mass displays and encountered inventories and store resets that were successful.

Supervisory Sales Store Checker GS-2091-08

Defense Commissary Agency
02.2004 - 09.2011
  • Streamlined inventory management by conducting regular stock checks and maintaining accurate records.
  • Assisted in loss prevention efforts, monitoring store activity closely to identify potential theft situations.
  • Developed extensive product knowledge, staying informed about new arrivals and offering expert recommendations to customers accordingly.
  • Ensured store cleanliness, organizing shelves and maintaining a professional appearance for customer comfort.
  • Supported daily operations of the store including opening/closing tasks, restocking merchandise, and performing routine maintenance duties.
  • Demonstrated adaptability by quickly learning new store procedures and product information to ensure a seamless customer experience.
  • Attended the New Leadership Program Aug. 1-21, 2010 n Chester Virginia in which William and Carolyn Hines were highly well known as exceptional instructors throughout DOD Agencies. Participated in on- and off-site case lot sales here at Patrick AFB, Southern Command in Miami and guard/reserve sales. Programmed manual registers for merchandise sales, prices, codes and descriptions. Off-site case lot in Miami/South Com location require manual and wireless registers to operate and record sales. Further operational procedures are required from transporting personnel down, setting up registers, pricing, checking out authorized patrons and all travel documentation/accommodations are set up. Followed set up procedures for coupons and other media involved in all case lot sales and off-site sales. Ensured cash and media transactions were handled properly, accurately and efficiently in according with policies, procedures and directives. Complied with safety and security policies in order to maintain a safe, secure and clean work environment. Developed and maintained positive working relationships with coworkers and superiors. Worked with employees on deficiencies and ensured corrective actions were taken promptly. Performed semi and annual training as necessary to ensure staff met operational needs with cost effective measures. Plan, scheduled and coordinated activities for approx. 40 personnel

Education

High School Diploma -

Curtis High School
Tacoma, WA

No Degree - FDA Food Safety Training

Defense Commissary Agency
Fort Lee, VA
09.2023

Skills

  • Shelf Stocking
  • Pricing and shelf labeling
  • Merchandising Strategies
  • Employee Scheduling
  • Store Layout
  • Coordination of inventory
  • Customer service and assistance
  • Verbal and written communication
  • Customer Service Management
  • Training and mentoring
  • Employee Training
  • Complaint Handling
  • Employee Management
  • Safety Monitoring
  • Supply level management
  • Task Delegation
  • Interpersonal and written communication
  • Scheduling Coordination
  • Visual Merchandising

Timeline

Grocery Department Manager GS-1144-10

Defense Commissary Agency
06.2022 - Current

Grocery Department Manager GS-1144-09

Defense Commissary Agency
06.2019 - 06.2022

Assistant Grocery Manager GS-1144-08

Defense Commissary Agency
06.2017 - 06.2019

Supervisory Store Associate GS-1101-08

Defense Commissary Agency
11.2015 - 06.2017

Supervisory Store Associate GS-1101-8

Defense Commissary Agency
11.2015 - 06.2017

Assistant Grocery Manager GS -1144-08

Defense Commissary Agency
04.2012 - 07.2012

Commissary Management Specialist GS-1144-07

Defense Commissary Agency
09.2011 - 11.2015

Supervisory Sales Store Checker GS-2091-08

Defense Commissary Agency
02.2004 - 09.2011

High School Diploma -

Curtis High School

No Degree - FDA Food Safety Training

Defense Commissary Agency

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Patricia Jackson