Patricia K. Turner
Customer Service And Administration
Winchester,VA
Summary
Knowledgeable and dedicated customer service professional with extensive experience in multiple industries. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
27
27
years of professional experience
Work History
Teacher Aide
Winchester Public Schools
Winchester, VA
09.2021 - Current
- As Patricia Turner
- Demonstrated flexibility by serving as a substitute teacher when needed
- Supported student learning objectives through personalized and small group assistance.
- Applied specialized teaching techniques to reinforce social and communication skills.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
Job Manager
Loudoun Stairs, Inc
Purcellville, VA
08.2019 - 04.2020
- As Patricia Byars
- Collaborated with sales team to provide stairs and stair rails to new home construction customers in a timely and accurate manner
- Cross-trained with the Customer Service/Installation Manager to learn that position as a backup.
- Communicated daily with vendors to keep project fully operational.
- Provided general office administration, correspondence, filing and spreadsheet development.
Delivery Driver
Jimmy Johns
Winchester, VA
10.2018 - 06.2019
- As Patricia Byars
- Completed on-time deliveries by choosing best and most efficient routes.
- Also, various part-time positions, including Home Depot, Martins, and Dominos
Estimator
Floors LLC
Austin, TX
11.2016 - 04.2018
- As Patricia Byars
- Utilized cost estimation systems to document project information, create estimates and revise project costs to reflect current data.
- Analyzed and calculated field measurements, survey plans and plot plans to create proposals and process work orders.
Education
Bachelor of Arts - Public Safety Management
St. Edwards University
Austin, TX 08.2010 - 12.2013
Skills
Microsoft Office: Word, Excel, Outlook, and PowerPointundefined
Timeline
Teacher Aide
Winchester Public Schools
09.2021 - Current
Job Manager
Loudoun Stairs, Inc
08.2019 - 04.2020
Delivery Driver
Jimmy Johns
10.2018 - 06.2019
Estimator
Floors LLC
11.2016 - 04.2018
Bachelor of Arts - Public Safety Management
St. Edwards University
08.2010 - 12.2013
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