Patricia L. Anderson
Millsboro,DE
Summary
Forward-thinking Executive Leader offering advanced experience in operational management and excellence; financial oversight and management; human resources, and process improvements. Highly proficient in business development and strategic planning resulting in consistent growth and profitability.
Proven track-record of setting policies, improving performance, and updating processes. Looking to apply knowledge and expertise to contribute to business sustainability and growth. Proficient in time management with disciplined execution strategy. Demonstrated strong organizational skills and communication abilities.
In addition, experienced in developing and managing staff, budgets and programs to achieve results.
Overview
26
26
years of professional experience
Work History
Senior Associate
Horizon Philanthropic Services, Inc
02.2023 - Current
- Establish private and community foundations
- Establish charitable funds
- Assist with all aspects of incorporation and 501(c)(3) filings
- Develop by-laws, strategic planning, board of directors (BOD) responsibilities, and policy and procedures
- Assist with grant and other funding application criteria and filing, gift policies, and investment procedures
- Provide management services for non-profit and charitable organizations whether on an interim, start-up, emergency, or long-term basis
- Provide government affairs services and support to include, but not limited to, client and legislature connections (local, state, and federal), lobbying, and public funding strategies
- Additional client services which include, but not limited to, fundraising, capital campaign management, marketing, communications, public affairs, event planning, graphic design, and web and social media support.
Project Development Coordinator
David G. Horsey & Sons, Inc
01.2022 - 03.2023
- Drafted new master contract for use by David G. Horsey and Owner/Developer
- Review and amend various contracts for construction projects.
- Negotiate and draft final contract of services.
- Coordinate project schedules and maintain follow-up for completion.
- Communicate with various attorneys, owners, engineers, subcontractors, State of Delaware, and Sussex County to ensure compliance to all project plans as well as state and local regulations.
- Correspond with Federal, State, and Local officials and departments whenever necessary.
- Assist with day-to-day operations of one of two company offices.
- Coordinate and assist with Homeowners’ Association (HOA) documents for privately held developments owned by David G Horsey and Sons, Inc.
- Research and vet vendors/services for more efficient/streamline means of operation.
- Developed programs to automate functions within company for easier project management.
- Facilitated communication between different departments in order to resolve issues quickly.
- Coordinated with other departments to ensure projects were completed on time and within budget.
- Developed strategies to improve operational procedures and reduce costs.
CEO
Sussex County Association of REALTORS
Georgetown, DE
11.2018 - 10.2021
- Recruited, trained, mentored, and managed employees at all levels within the organization.
- Developed and implemented strategic business plans to increase company profitability.
- Negotiated contracts with vendors to secure competitive pricing for goods or services.
- Analyzed market trends and customer data to inform decision-making processes.
- Developed strategies for improving customer service standards throughout the company.
- Cultivated relationships with external organizations to build partnerships that benefited both parties.
- Created and maintained relationships with key stakeholders, including customers, suppliers, government agencies, and other industry partners.
- Represented the organization at conferences, events, and networking activities as needed.
- Established policies and procedures that promoted an ethical work environment.
- Overseen the daily operations of the organization and ensured compliance with applicable laws and regulations.
- Introduced innovative approaches that improved efficiency while reducing costs.
- Managed executive team members to ensure successful execution of projects in a timely manner.
- Directed long-term research initiatives to identify new markets for growth opportunities.
- Collaborated with marketing teams on campaigns aimed at increasing brand visibility in target markets.
- Assessed financial performance of the organization on a regular basis and identified areas for improvement.
- Maintained open communication channels between departments to maximize efficiency and productivity.
- Monitored budgetary expenditures across multiple departments to ensure fiscal responsibility.
- Facilitated board meetings and provided leadership guidance to senior management.
- Spearheaded internal initiatives designed to foster collaboration among staff members.
- Reviewed current systems and processes regularly for potential improvements or upgrades.
- Implemented technological solutions designed to improve operational effectiveness.
- Checked financial reports to confirm financial soundness and good operating margin.
- Negotiated and approved contracts between company and distributors, suppliers and other external entities.
- Led organization by establishing business direction and actualizing operational plans to meet goals.
- Built strategic business partnerships by cultivating relationships with employees and experts.
- Established and oversaw strategic business actions and streamlined operations.
- Oversaw budgetary and financial activities and implemented strategies to grow business and profits.
- Drove company vision with collaborative employee engagement techniques and strategic leadership.
- Monitored company performance by measuring and analyzing results and minimizing impact of variances.
- Monitored business trend forecasts and adjusted budgets and operational plans to maximize growth and opportunities.
- Delivered speeches and attended industry conferences to promote company image and engage with buyers.
- Conducted thorough interview processes to appoint new department heads.
- Increased productivity by creating new policies, objectives and procedures to streamline operations.
- Reviewed employee reports before submission to recommend changes or give approval.
- Conducted presentations to outside groups to drive programs, policies and company objectives.
- Generated large-scale operations, budget or expense reports to organize and analyze data.
- Eliminated company bottlenecks, reduced financial obstacles and addressed work constraints to promote overall growth.
- Spearheaded overhaul of underperforming departments to reduce stagnation and increase productivity.
- Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies.
- Executed on-time, under-budget project management to adhere to project road map.
- Exceeded sales goals through upselling and cross-selling within existing client base as well as strategically attracting new business.
- Oversaw corrective action plans to remedy structural, organizational and departmental issues.
- Signed and approved budgets for new funding and program initiatives.
- Implemented strategic offerings to enhance company's suite of products and services.
- Promoted brand awareness by increasing market penetration across real estate market.
- Leveraged trends in customer industries and marketplaces to shape solutions and approaches.
- Oversaw technological improvements, successfully reducing waste and eliminating business bottlenecks.
- Developed long-range plans for business growth, resulting in 25% increase in membership.
- Strategized and implemented plans to transform and revitalize operations, capitalizing on emerging real estate trends and COVID response.
- Brought in more than $13,000 in new membership dues each quarter.
- Fostered collaboration and development of new practices by business leaders.
- Spearheaded new facility improvements with more than $100,000 in capital funds.
Director of Professional Development and Professional Standards Administrator
Sussex County Association of REALTORS
Georgetown, DE
11.2017 - 11.2018
- Developed and implemented professional development programs for staff to increase their knowledge, skills and abilities.
- Record transcribe and distribute minutes of assigned committee meetings within appropriate time frames as requested
- Coordinated with external vendors regarding the provision of services such as software training or instructional design consultation.
- Develop training manuals and drafted committee agendas
- Conducted orientation, training, and onboarding of new members and personnel.
- Schedule meetings, rooms and coordinate calendars as requested
- Communicated with State of Delaware Real Estate Commission providing information and documents as required.
- Obtain and assemble information for use by the Association
- Proficiency in Association management software
- Monitored industry trends to determine best practices for professional development initiatives.
- Coordinate all continuing education for the Association
- Perform all duties of Professional Standards Administrator
- Assist CEO with completion of annual Core Standards requirements
- Assist the Board of Directors and CEO with implementing the Strategic Plan
- Evaluate the educational needs of the membership, based on industry and market trends and state regulations
- Obtain CE course approval from the Delaware Real Estate Commission (DREC) via submission of all applicable paperwork for all instructors, whether for live classes or web based
- Maintain records of state correspondence and course approval codes
- Maintain records of instructors and materials, process instructor payroll
- Schedules continuing education courses, instructors, and monitors.
- Organized workshops, seminars, conferences and other events related to professional development topics.
- Monitors instructor and handout materials for effectiveness
- Consult with instructors regarding substandard evaluations
- Prepare and distribute course schedules to membership, including special promotions for classes and/or educations events not previously listed on printed schedules
- Worked collaboratively with departments for purpose of marketing and promotion.
- Collaborating with Delaware Assoc. of REALTORS (DAR)
- Assess feasibility and plan/coordinate/promote as needed for all NAR sponsored classes
- Identified opportunities for collaboration between departments to promote cross-training initiatives.
- Conduct public relations with membership
- Speak at Association events
- Interview and hire instructors as needed
- Maintain records for Homebuyer Seminar group, including attendance at meetings and record/type/distribute the minutes, type/distribute instructor rosters, maintain records of sponsor donations, order booklets
- Focus on ways to improve revenue while maintaining tight control on department costs
- Serve as staff liaison for Professional Development, Grievance, Professional Standards, Public Policy, and Rental Affairs Committees
- Develop and maintain strong working relationships with leadership, members, staff, volunteers, affiliates, visitors, and vendors
- Understand and support NAR trademark and copyright protection procedures
- Attend local and regional professional development and professional standards meetings and workshops when budget and approved by the CEO
- Participate and support the budget development process
- Organize and execute all facets of annual installation and general membership meetings
- Assist with RPAC and Association events.
- Created a system for tracking member and employee progress in completing professional development activities.
- Maintained records of all training activities including attendance lists, course evaluations, participant feedbacks.
- Assessed the effectiveness of professional development programs through surveys and interviews with participants.
- Participated actively in meetings related to curriculum design, evaluation protocols and other aspects related to professional development activities.
Deputy Education Coordinator and Admin. Assistant
Sussex County Association of REALTORS
Georgetown, DE
09.2015 - 11.2017
- Assist each chair of PPC and RAC with establishment of agendas for the respective committee meetings
- Take, type, and distribute minutes for each of the respective committees
- Prepare respective committee reports for chair(s) to present to Board of Directors of SCAOR
- Complete, research and reports as directed by chair(s) and present to respective committees
- Attend all legislative, county, and municipal meetings regarding matters of interest to SCAOR, including SCAT meetings, as needed
- Work collaboratively with marketing to draft outside correspondence to public, brokers, and/or media
- Coordinate, schedule, and execute various events for fundraising, public awareness, information sessions with elected officials, etcetera for the respective committees
- Complete statistical forms for course evaluations for all continuing education offered at SCAOR
- Ensure that all course evaluations are received by the Delaware Real Estate Commission (DREC) in a timely manner
- Create the course enrollment sheet for each class, along with certificates for each attendee
- Ensure both instructor and monitor appear for their scheduled class and be prepared to contact replacements if necessary
- Responsible for general secretarial support functions to SCAOR to ensure efficient utilization of time
- Ensure efficient workflow by assessing availability of our various team members, scheduling meetings, rooms and coordinating calendars
- Maintain an inventory for SCAOR store, general office supplies, and reorder supplies as needed
- Coordinate departmental correspondence to facilitate on-going communications and efficient departmental operations
- Maintain records and organize filing and archiving system to facilitate expeditious retrieval of information
- Courteously greet members, visitors, and others, determine their needs, and direct them to the appropriate person, office, or resource
- Assist members or other clients by ensuring courtesy, professionalism, respect, and timeliness
- Record, process, and guide any matters involving Professional Standards/complaints.
Constituent Liaison
State of DE, Senate Minority Caucus
Dover, DE
06.2012 - 10.2015
- Manage constituent relations for five Senators in the manner of phone calls, letters, liaison with constituents and other state agencies as well as the Senators themselves
- Represent Senators and/or the Caucus to community and neighborhood groups
- Perform information and referral duties related to individuals and groups requesting assistance from a Senator and/or the Caucus
- Speak on behalf of Senator and/or Caucus with citizens in meetings and on the telephone to identify problems, determine assistance needed, and refer issues to appropriate governmental departments or outside organizations for resolution
- Maintain ongoing communication with Senators regarding any issues, progress, and final resolution
- Constituent inquiries/issues are tracked using Constituent Tracking system
- Ensure timely follow-up of constituent inquiries/issues through written and verbal communication with constituent and any other partnering organization
- Conduct appropriate research on complex neighborhood issues, constituent concerns, etc
- Attend meetings and events with and/or on behalf of Senators as needed; provide Senators and/or Chief of Staff with written briefing if attended meeting or event on behalf of Senator(s)
- Focus is on activities in Sussex County, however, attend various meetings and events involving various committees that Senator(s) is/are appointed
- Maintain open and confidential communication with Caucus Senators and Caucus staff
- Work cooperatively and jointly with other Caucus staff members to provide seamless constituent services
- Process Community Transportation Fund (CTF) requests, drainage requests, and other requests through the proper governmental agency
- Manage the CTF and maintain appropriate spreadsheets of expenditures for more efficient use of the limited funds for each Senator
- Monitor/review all media sources to keep Senators up to date on current issues and to search for information that may benefit or affect Senate Caucus and its constituents
- Maintain biweekly and monthly reports of activities and constituent contacts
- Conflict Resolution between constituents and other state agencies
- Effectively communicate with other state agencies on behalf of the Senators relating to questions/concerns from the Senator(s) and/or constituents
- Research areas of questions and/or concern for possible design of legislation
- Assist in the drafting of legislation requested by the Senator(s)
- Provide timely feedback regarding proposed legislation including, but not limited to, constituent comments, summary of debate held, providing list of questions to unanswered concerns, statistics gathered on “for” and “against” votes, etc
- Track progress of member’s bills through the legislative process
- Draft and submit for publication Op-eds, press releases, letters to the Editor, and editorials
- Maintained all social media accounts for each Senator.
- Organize special events held at Legislative Hall for the Senator(s) which includes, but not limited to, scheduling, designing, printing, and sending invitations, planning, and providing menu, decorating, and clean up
- Member of various civic organizations as the Legislative connection on behalf of the Senator(s) representing Sussex County
- Exhibit and maintain a high level of professionalism, confidentiality, work ethic, communication, and rapport in all work duties
- Advised constituents on eligibility requirements for various programs and services.
- Developed and maintained relationships with key stakeholders to ensure successful resolution of constituent issues.
- Drafted responses to complaints, questions, or concerns raised by citizens regarding their experiences with municipal services.
- Provided technical assistance to constituents in completing applications for various initiatives or programs.
- Analyzed trends in constituent interactions to identify areas where improvements could be made.
- Conducted outreach activities to inform constituents about available resources, opportunities, and services.
- Coordinated community events such as town hall meetings or public forums aimed at engaging citizens in dialogue with elected officials.
- Scheduled meetings between constituents and appropriate representatives from local government offices.
- Attended stakeholder meetings related to policy development or program implementation.
- Actively participated in project teams responsible for developing new initiatives or enhancing existing ones.
- Generated reports detailing progress made towards meeting objectives set by local government entities.
- Reviewed incoming correspondence from citizens before forwarding it on for further action.
- Processed requests for information or documents requested by members of the public.
- Organized workshops designed to educate constituents on how they can better access government services.
- Compiled data from surveys, focus groups, and other sources to assess constituent needs.
- Maintained up-to-date records documenting all interactions with members of the public.
- Established or maintained cooperative relationships with representatives of community, consumer or public interest groups.
- Developed public relations strategies to influence public opinion or promote ideas, products or services.
- Prepared or delivered speeches to further public relations objectives.
- Developed plans or materials to communicate organizational activities beneficial to environment, public safety or other important social issues.
- Responded to requests for information from media or designated spokesperson or information source.
- Developed and maintained close working relationships with members of press.
- Wrote press releases or other media communications to promote clients.
- Coached client representatives in effective communication with public or employees.
- Conferred with other managers to identify trends or key group interests or concerns.
- Planned or directed development or communication of programs to maintain favorable public or stockholder perceptions.
Mediator/Arbitrator
Sussex Family Court
Georgetown, DE
03.2010 - 06.2012
- Mediating civil cases (i.e., Custody, Visitation, Guardianship, Child/Spousal Support, Custody Modification, Support Modification, Support Arrears, and Protection from Abuse (PFA) between individual parties and/or attorneys to reach a mutual agreement between the parties
- Provide written recommendations to judges in the absence of an agreement to establish contact between child (ren) and parent and/or to establish monetary support for the child or estranged spouse
- Provide detailed reporting to all commissioners and judges in the form of a “Mediator Action Report” for unsuccessful mediations
- This document outlines the areas of contention that the parties could not reach any consensus as well as the areas that the parties have mutual agreement
- Prepare all legal documentation, copies, and statistical calculations for commissioners for an immediate hearing on the matters of child support
- Document and enter all commissioners’ and judges’ dispositions
- Docket all dispositions and legal documentation and transfer files throughout the Court
- Review files for Arbitration to ensure eligibility
- Conduct Arbitrations at the recommendation for the Deputy Attorney General
- Maintain and follow-up on all Juvenile Arbitrations
- Schedule and reschedule mediations and/or hearings as case permits
- Mail all notices and dispositions to litigants for which I maintain the files
- Maintain written and verbal communication with all judges, commissioners, court staff, attorneys, and litigants
- Maintain a high level of knowledge of Delaware laws pertaining to Family court (both civil and criminal) to assist litigants at arriving at mutual agreements in all litigants’ best interest.
Social Service Specialist III
Sussex Family Court
06.2005 - 03.2010
- Work with public by answering questions related to filing petitions involving domestic issues (i.e., Custody, Visitation, Guardianship, Divorce, Child/Spousal Support, Protection from Abuse (PFA), etc.)
- Provide public assistance in directing to appropriate agencies outside of Family Court
- Maintain and manage statistical data regarding issues addressed within the Resource Center (i.e., phone calls received, emergencies files, criminal background checks run, bail/bonds received and processed, etc.)
- Case flow management
- Observe various functions of the court – mediation/arbitration, case processing, commissioner, and judges’ hearings, etc
- Interview litigants to obtain sensitive information regarding emergency filings
- Gather factual information from litigant interviews despite any emotion displayed
- Manage and maintain positive emotions of staff and litigants to provide a respectful and professional environment for everyone
- Actively listen to litigants to fully understand the facts that are pertinent to their issues
- Review petitions, to be filed, for complete information
- Notarize various court documents as filed by litigants
- Provide general explanations of procedures for a better understanding of court processes
- Knowledge of Delaware laws pertaining to Family Court (both civil and criminal) to direct and refer litigants to
- Complete consent orders on issues of custody or guardianship
- Work with litigants who come in to sign Consent for Termination and Transfer of Parental Rights
- Coordinate and work up bail/bond paperwork and times for video hearings
- Coordinate and manage all paperwork for walk-in capias returns
- Locate missing information regarding bail/bond hearings, as well as other filings handled by the court
- Complete Risk Assessments, involving juvenile offenders, prior to bail/bond hearings
- Communicate effectively with all judges, commissioners, court staff, and public
- Working collaboratively with Domestic Violence Advocacy Center when interviewing and processing petitions for PFAs
- Make copies as needed for court documents and blank petitions
- Complete DFS referrals as ordered by commissioners and /or judges
- Work continuously to try and streamline processes, while maintaining a high level of customer service
- Assure confidentiality for all litigants
- Maintain neutrality toward all litigants
- Answer phones
- Open and close of register/balancing cash
- Handle money for filing fees and packet costs.
Intervention Specialist
Sussex Central High School
01.2001 - 06.2005
- Experience dealing positively with disruptive youth
- Deal effectively with administration, staff, students, and parents, via phone calls, meetings, and letters
- Demonstrated initiative, sound practical judgment, as well as confidence to resolve problems and make decisions when dealing with disruptive youth and/or prevention of a student dropping out
- Counsel with female students who are pregnant and seeking alternative means of education
- Maintain an In-School Suspension (ISS) room for disruptive students as assigned by myself, principal, or assistant principals
- Help students with classroom assignments while they are assigned to the ISS room
- Work with ISS students to help them develop better study skills as well as conflict resolution techniques and anger management
- Work to prevent students from dropping out by regularly meeting with students “at risk”, updating information and maintaining contact with alternative educational services monitoring “at risk” students providing feedback to administration, staff, and parents
- Use motivational and challenging materials and books to assist ISS students
- Maintain ongoing contact with parents by phone and letter regarding student’s discipline and follow-up after student has served ISS and/or after school detention
- Mediate between students, students and staff, students, and parents (occasionally), and parents and staff
- Work with all teaching staff regarding academic assignments assigned to ISS students an as follow-up for classroom management suggestions, etc
- Perform random surveillance of the building to monitor campus activity to ensure no one is in an unauthorized area, etc
- Perform random classroom visits to follow-up on any student who has re-offended over a particular period
- Mentor students other than those seen in ISS and/or after school detention
- Maintain an after-school detention class
- Maintain a Saturday School detention class
- Work with administration, Attendance Dean, and guidance on identifying problem areas within our policies and procedures and help in drafting new and effective policies and procedures that ensure a positive educational environment
- Serve as Sussex Central Representative during intake meetings at our alternative educational location (i.e., S.C.O.P.E.)
- Advisor for the National Honor Society
- Coach for JV/Varsity Cross Country (boys and girls)
- Coach for JV/Varsity Track and Field (boys and girls)
- Other duties as assigned.
Customer Communications Manager
Hertrich’s Family of Automobile Dealerships
01.1998 - 01.2001
- Hire, train, evaluate, and terminate Customer Service Representatives (CSR)-this resulted in managing a group of up to 8 people
- Train CSRs to effectively communicate with our existing customer base in the areas of Service, Sold, and Prospective Customers – this resulted in an average contact ratio of 3.08 customers (1 in every 3.1 customers was successfully contacted)
- This equated to a total of approximately 230 successful contacts per day (for 5 reps))
- Assist CSRs with customer contact with continuous training and data management
- Provide CSRs and sales staff with customer information for follow-up contact – regarding sales, prospect, and service – through printed reports from Reynolds and Reynolds Dealership Computer Systems
- Generate appointments for Service and Sales Departments – this resulted in an increase only measurable through customer service scores, however directly influenced and impacted the monetary increase of each department
- Maintain and service all office equipment (to include computer systems, fax machine, telephone systems, copier, printer, and supplies)
- Track results of surveys and appointments that were generated and compiled monthly reports
- Review, forward, and follow-up on any Management Action Issues that were generated during any service, sold, or prospect survey
- Openly communicate with Service and General Managers regarding issue pertaining to their individual stores – i.e., Management Action Issues, 5-star reports, trends (such as no follow-up from salesperson, salesperson not explaining warranties/maintenance schedules, first/next maintenance appointments not being set by dealership staff, etc.)
- Generate Salespeople “TO-DO Lists” – this resulted in an open Prospect Report that provided the sales staff information on prospective customers in the market for a vehicle within a 3-month period (max.)
- This report included 24-hour follow-up calls as well
- Generate 7 day new and used letters (for purchase) for the General Manager to send out to the customers to generate higher Customer Satisfaction Indexes
- Generate 14/30/90-day letters for the sales staff to send out to their customers to stay in contact, generate referrals, and ultimately generate higher Customer Satisfaction Indexes
- Generate follow-up phone lists to the 30/90-day letters for the sales staff
- Generate reports for service to show any new customer accounts for the month as well as each Service Advisor’s performance regarding Labor Sales and Parts Sales
- Reassign Sales staff as the staff turned over to assure complete customer follow-up and efficiency to maintain our customer base and ultimately assist in increase in Customer Satisfaction Indexes
- Review Daily Executive Summaries and Daily Logs produced by the CSRs and manually logged the results of total number of contacts, wrong and disconnected numbers, 30-day incomplete reports, number letters went out
- Data management – this resulted in putting customer information into Showroom Control or Customer Information screens of the Reynolds and Reynolds Computer System
- Download and import data form one computer system to another to manipulate the information so the CSRs could make their calls
- Create any custom reports necessary for customer retention and contacts
- Track and log all 5-Star customer information as well producing a Monthly Trend Analysis on those 5-star results
- Train Call Center Shift Supervisor in all areas of Call Center Manager duties and responsibilities
- Track and monitor Call Center effectiveness on Customer Satisfaction and Service Satisfaction Indexes
- Re-evaluate priorities and strategies, on an ongoing basis, to ensure that we are at our most effectiveness in contact for the number of staff we have on board, etc
- Met regularly with all 6 General Managers and Service Managers to ensure proper use and understanding of reports and trends
- Ongoing recruiting of viable candidates for sales, service, parts, advertisement, management, and call center staff.
Education
Bachelor of Arts - Liberal Studies, Conc.Social Sciences
University of Delaware
Newark, DE12.2001
Cape Henlopen High School
01.1990
Masters - Curriculum and Instruction
University of Delaware
Human Resource Management
SHRM Certification
Skills
- Relationship Management
- Policy Development
- Strategic Planning
- Consulting
- Operations Management
- Process Improvements
- Financial Management
- Operational Excellence
- Human Resources Management
- Executive Leadership
Affiliations
· Ambassador for Ignite Fitness and Kickboxing (February 2023 – present)
· Georgetown/Millsboro Rotary (2021-Present)
· Notary (Commissioned in 2020)
· Delaware Real Estate Education Committee (appt 2020 – 3 yr. term extend until 2026)
· Extensively involved in church holding various positions
· 37thRepresentative District Chair from 2009-2011 and 2023 to present.
· Involved in fundraising for several area organizations.
· Volunteer for several area charities (American Cancer Society, Leukemia/Lymphoma Society, American Heart Association, etc.)
· Recording Secretary for BOD of SCRWC (three-year term 2018-2021)
· Served on various Legislative Committees to include, but not limited to, HB 235 Education – inclusions vs vocational and other alternative means of education, housing, and transitional housing regarding alternative means to rehabilitative services/resources, judicial committee on domestic violence, etc.
Accomplishments
- A+ rating multiple years, consecutively, from Accounting firm for financial management, budget development, and overall financial health of organization.
- Recognized for innovation and implementation of new state regulatory procedures to allow professional licensing requirements during COVID
- Received several awards within political organization for performance and contributions over and beyond.
- Boxer of the Year for 2023
Languages
Spanish
Limited
French
Limited
Timeline
Senior Associate
Horizon Philanthropic Services, Inc
02.2023 - Current
Project Development Coordinator
David G. Horsey & Sons, Inc
01.2022 - 03.2023
CEO
Sussex County Association of REALTORS
11.2018 - 10.2021
Director of Professional Development and Professional Standards Administrator
Sussex County Association of REALTORS
11.2017 - 11.2018
Deputy Education Coordinator and Admin. Assistant
Sussex County Association of REALTORS
09.2015 - 11.2017
Constituent Liaison
State of DE, Senate Minority Caucus
06.2012 - 10.2015
Mediator/Arbitrator
Sussex Family Court
03.2010 - 06.2012
Social Service Specialist III
Sussex Family Court
06.2005 - 03.2010
Intervention Specialist
Sussex Central High School
01.2001 - 06.2005
Customer Communications Manager
Hertrich’s Family of Automobile Dealerships
01.1998 - 01.2001
Bachelor of Arts - Liberal Studies, Conc.Social Sciences
University of Delaware
Cape Henlopen High School
Masters - Curriculum and Instruction
University of Delaware
Human Resource Management
SHRM Certification
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