Enthusiastic worker with expertise in anticipating professional needs and proactively identifying and resolving problems. Proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills. Self-motivated work ethic to perform independently or in team environments
Overview
18
18
years of professional experience
Work History
Administrative Assistant
Unity Of Birmingham
Birmingham, AL
01.2022 - Current
Executed record filing system to improve document organization and management.
Generated reports and typed letters in Word and prepared PowerPoint presentations.
Handled client correspondence and tracked records to foster office efficiency.
Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
Coached new employees on administrative procedures, company policies and performance standards.
Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
Monitored premises, screened visitors, updated logs and issued passes to maintain security.
Performed research to collect and record industry data.
Coordinated travel arrangements by booking airfare, hotel and ground transportation.
Offered office-wide software support and training, troubleshooting issues and optimizing usage.
Undergrad Research Assistant
Health Of Herpetofaunal Communities Research Group
Barnesville, GA
01.2020 - 12.2021
Worked both independently and collaboratively in fast-paced laboratory environment.
Performed statistical, qualitative and quantitative analysis.
Attended seminars and symposiums to improve overall knowledge and understanding.
Gathered, arranged and corrected research data to create representative graphs and charts highlighting results for presentations.
Prepared materials for reports, presentations and submission to peer-reviewed journal publications.
Worked with principal investigators to coordinate qualitative research into herpetofaunal health.
Demonstrated strong writing skills to generate original correspondence and reports.
Validated incoming data to check information accuracy and integrity while independently locating and correcting concerns.
In Home Patient Care
Self-employeed
Griffin, GA
09.2016 - 10.2019
Answered patient assistance calls, assessed needs and offered qualified support.
Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals.
Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Helped patients complete activities of daily living.
Certified Patient Care Technician
HomeNurse
Griffin, GA
03.2015 - 09.2016
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Answered patient assistance calls, assessed needs and offered qualified support.
Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Helped patients complete activities of daily living.
Provided physical support to patients through diverse types of mobility assistance.
Manager
Ladies Workout Express
Locust Grove, GA
08.2005 - 12.2010
Onboarded new employees with training and new hire documentation.
Cross-trained existing employees to maximize team agility and performance.
Maximized performance by monitoring daily activities and mentoring team members.
Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Developed and maintained relationships with customers and suppliers through account development.
Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
Education
Bachelor of Science - Biology
Gordon State College
Barnesville, GA
12.2021
Skills
Office Equipment Operation
Research and Analytical Skills
Database and Client Management Systems
Appointment Coordination
Document and File Management
Ease with Computers and Technology
Advanced MS Office Suite Knowledge
Multitasking and Time Management
Strong Organizational Skills
Timeline
Administrative Assistant
Unity Of Birmingham
01.2022 - Current
Undergrad Research Assistant
Health Of Herpetofaunal Communities Research Group
Supervisor at Unity World Headquarters at Unity Village, Silent Unity PrayerSupervisor at Unity World Headquarters at Unity Village, Silent Unity Prayer