Patricia Zink
Ilion
Summary
Accomplished healthcare professional with 21 years of experience in patient services and radiographic procedures. Expertise in back office operations and administrative support enhances patient care delivery. Strong organizational skills and a detail-oriented approach drive problem-solving and operational efficiency.
Overview
1
1
Certification
21
21
years of professional experience
Work History
Radiology Mammography Coordinator
Bassett Medical Center-Herkimer
Herkimer
06.2005 - Current
Ensured compliance with NYSDOH, JCAHO, and MQSA quality standards across Bassett network.
Scheduled and confirmed patient diagnostic appointments to optimize workflow efficiency.
Greeted visitors, assessed visit purposes, and directed to appropriate staff to enhance patient experience.
Executed clerical tasks, including ordering, scheduling, and maintaining supply inventory to ensure operational readiness.
Coordinated preventive maintenance for imaging and computer equipment with Philips and UMP.
Facilitated communication with imaging leadership to address staff shifts and equipment issues.
Monitored patient satisfaction and resolved operational concerns to maintain a high-quality service environment.
Education
Associate of Applied Science - Radiology Technology
Hudson Valley Community College
Troy, NY05-2005
Skills
- Mammography techniques
- MQSA inspection compliance
- Compliance management
- Quality assurance
- Radiology information systems
- Equipment troubleshooting
- Appointment scheduling
Staff scheduling
Inventory control
Healthcare coordination
Customer relationship management
Staff leadership
Team collaboration
Adaptability and flexibility
Radiology information systems
Certification
- NYS DOH
- CRP certification
- ARRT
Timeline
Radiology Mammography Coordinator
Bassett Medical Center-Herkimer
06.2005 - Current
Associate of Applied Science - Radiology Technology
Hudson Valley Community College