PATRICIA M. CHENEY
Tonawanda,NY
Summary
To obtain a position where my prior experience and skills can be utilized to become an asset to a company.
Overview
23
23
years of professional experience
Work History
Property Manager
Clover Management Group
Amherst, New York
06.2024 - 08.2024
- Managed a team, overseeing the maintenance supervisor, cleaner and bus driver.
- Managed MaxLeases, contacting new leads and follow ups.
- Managed reports, rent roll, renewals and delinquency.
- Collected rents
- Created work orders and closed them
- Showed vacancies, processed applications and created leases and addendums.
- Managed residence questions and concerns.
- Managed move outs and coordinated turns of units.
Licensed Real Estate Salesperson
WNY Metro Roberts Realty
Tonawanda, NY
05.2012 - 05.2024
- Cultivated relationships with lenders, appraisers and attorneys to close a transaction
- Compared properties with similar, recently sold properties in neighboring areas to determine comparative market price.
- Advised sellers on making homes more appealing to buyers in competitive marketplace
- Oversaw and negotiated offers for real estate purchases on clients' behalf.
- Showed residential properties and explained features, value and benefits of available homes
Property Manager
Housing Visions Unlimited
607 Walnut Aveneu, NY
03.2023 - 06.2023
- Collected rents
- Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
- Issued non-payment notices to delinquent tenants in accordance with lease.
- Created work orders and closed them
- Managed property complaints and violations to foster pleasant living environment for residents.
- Oversaw daily operations, maintenance and administration of 2 properties.
- Drafted 5 and 14 day evictions notices and worked with attorney to establish evictions.
Leasing Consultant
Zaremba Management Company
Amherst, NY
05.2022 - 11.2022
- Contact potential residents via leads
- Conduct tours of apartments
- Create and closes work orders
- Process applications/screening
- Create leases and addendums
Property Manager
Towne Housing Real Estate
Buffalo, NY
04.2021 - 10.2021
- Works with clients (owners of properties in my portfolio) directly
- Address all tenants needs and questions
- Creates and execute move-in leases/addendums and lease renewals
- Collects rents and applies to tenants ledger, works outstanding balances
- Coordinates move-ins and move-outs
- Creates and executes task in a property management system
DME Manager
Buffalo Wheelchair
West Seneca, NY
03.2010 - 11.2010
- Oversaw all activity in the DME (Durable Medical Equipment) Department
- Provided customer service for intake orders and showroom sales
- Responsible for quality assurance and the confirmation of all orders before entering billing
- Conducted proper follow-up to general and billing manager for problems that may have occurred
Quality Assurance Specialist
Buffalo Wheelchair
West Seneca, NY
07.2007 - 03.2010
- Reviewed service, and rehab intake orders ensuring they qualified for insurance reimbursement
- Trained all coordinators on the proper guidelines and procedures for each medical insurance
- Confirmed all of the DME, service, and rehab orders once all qualifications were met.
Customer Service Representative
Buffalo Wheelchair
West Seneca, NY
08.2006 - 07.2007
- Received incoming calls and responsible for the intake orders for Ostomy and Wound Care
- Verified insurances and obtained insurance authorization
- Provided direct customer service to showroom sales
Rehab Coordinator
Buffalo Wheelchair, Ridge Rd
West Seneca, NY
01.2004 - 05.2006
- Worked directly with sales associates to coordinate proper qualifications to supply patients with customized rehab equipment.
- Verified insurances and obtained insurance authorization
Service Coordinator
Buffalo Wheelchair
West Seneca, NY
12.2001 - 01.2004
- Received incoming service calls and promptly coordinated orders
- Scheduled service appointments for all service technicians
- Prepared documents, completed data entry, and verified insurance information
Education
Licensed Real Estate Agent - Real Estate
Cusack Real Estate School
Williamsville NY05.2012
High School Diploma -
City of Tonawanda High School
Tonawanda, NY06.1995
Skills
- Licensed Real Estate Agent for 12 years
- Property Management Experience 3 years
- Customer Service Experience for 25 years
- Durable Medical Equipment Coordination/Management for 10 years
- Fair Housing Mandates
Timeline
Property Manager
Clover Management Group
06.2024 - 08.2024
Property Manager
Housing Visions Unlimited
03.2023 - 06.2023
Leasing Consultant
Zaremba Management Company
05.2022 - 11.2022
Property Manager
Towne Housing Real Estate
04.2021 - 10.2021
Licensed Real Estate Salesperson
WNY Metro Roberts Realty
05.2012 - 05.2024
DME Manager
Buffalo Wheelchair
03.2010 - 11.2010
Quality Assurance Specialist
Buffalo Wheelchair
07.2007 - 03.2010
Customer Service Representative
Buffalo Wheelchair
08.2006 - 07.2007
Rehab Coordinator
Buffalo Wheelchair, Ridge Rd
01.2004 - 05.2006
Service Coordinator
Buffalo Wheelchair
12.2001 - 01.2004
Licensed Real Estate Agent - Real Estate
Cusack Real Estate School
High School Diploma -
City of Tonawanda High School