PATRICIA M LOPEZ
Walnut,CA
Summary
Previous experience as an Underwriter for a financial company where I was recognized as top producer. Collaborated with the VP and another teammate in identifying room for improvement in our process to verify creditworthiness of applicants. Looking to get more experience and learning new skills in Lending/Underwriting.
Overview
7
7
years of professional experience
Work History
Underwriter
Strategic Financial Solutions
New York City, NY
04.2021 - 02.2024
- Analyze loan applications and supporting documentation to determine creditworthiness of applicants
- Review and verify accuracy of borrower’s income, assets, and liabilities
- Evaluate credit history and assess risk of loan default
- Calculate debt-to-income ratios and compare to established standard
- Review appraisals and title documents to ensure accuracy and completeness
- Ensure compliance with federal, state, and local regulations
- Make decisions regarding loan approval or denial
Onboarding Coordinator
Hackensack Meridian Health
Hackensack, NJ
05.2020 - 04.2021
- Process all new hires under the direction of the HMH Recruitment and Onboarding Leader
- Escalate appropriately to the Professional Recruitment leader for decisions surrounding employment, compliance in the hiring and transferring process
- Initiating and effectively tracking for results for the new hire background checking and physical and drug screening processes including but not limited to verification of credentials, supporting documentation required for the position in which the new hire is employed
- Accurate data input into various HR and vendor systems
- Scheduling and coordination with internal Occupational Health department for physicals
- Coordination with HR Service Center for pre-employment processing into the HRIS system; timely submittal of new team member file(s) within HR for processing
- Responsible for HR appointments with new team members for completion and compliance for Federal I-9 Forms and the E-Verify process
- Fielding and responding to applicant and team member inquiries, updates and results appropriately
- Served as a point of contact for questions about employee benefits packages
- Support of other related talent acquisition administrative support tasks
Customer Service Representative
Strategic Financial Solutions
New York City, NY
08.2019 - 04.2020
- Professionally handle incoming client requests via phone, ensuring that issues are resolved both promptly and thoroughly
- Handle all client inquires, requests and thoroughly educate them on the service
- Provide quality support in the areas of handling questions, troubleshooting, and account assistance
- Provide First Call Resolution to clients
- Work with other departments as client advocates to ensure resolution
- Look for innovative ways to better the product and improve the customer experience
- Provide innovative feedback to management to continue to better the department and processes
Human Resources Assistant
Coopmedica Bank
Santiago de los Caballeros, Dominican Republic
02.2019 - 08.2019
- Coordinate employee events and recognition programs
- Provide support to managers and employees on HR-related issues and concern
- Assist with HR projects, such as policy development and implementation
- Manage employee leave requests and accommodations
- Maintain employee records and ensure compliance with legal requirements and company policies
Human Resources Assistant
Blue Coding LLC
Santiago de los Caballeros, Dominican Republic
05.2017 - 12.2018
- Manage recruitment and selection process, including job postings, resume screening, and scheduling interviews
- Maintain employee records and ensure compliance with legal requirements and company policies
- Provide support to managers and employees on HR-related issues and concerns
- Assist with HR projects, such as policy development and implementation
Education
Bachelor of Science - Psychology
Pontificia Universidad Católica Madre Y Maestra (PUCMM)
Santiago De Los Caballeros, Dominican Republic06.2017
Skills
- Risk Assessment
- Underwriting
- KYC Verification
- Income Verification
- Loan Documentation
- Credit Decision Making
- Microsoft Office
- Attention to Detail and Accuracy
- Organization Skills
- Salesforce
- Prizm
- Ability to Multitask
Languages
English
Full Professional
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Underwriter
Strategic Financial Solutions
04.2021 - 02.2024
Onboarding Coordinator
Hackensack Meridian Health
05.2020 - 04.2021
Customer Service Representative
Strategic Financial Solutions
08.2019 - 04.2020
Human Resources Assistant
Coopmedica Bank
02.2019 - 08.2019
Human Resources Assistant
Blue Coding LLC
05.2017 - 12.2018
Bachelor of Science - Psychology
Pontificia Universidad Católica Madre Y Maestra (PUCMM)
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