Summary
Overview
Work History
Education
Skills
Certification
CERT
Languages
Timeline
SalesAssociate
Patricia M. Rodriguez

Patricia M. Rodriguez

Salt Lake City,UT

Summary

Dynamic Sales Associate with proven expertise at Deseret Industries Thrift Store, excelling in customer service and problem-solving. Skilled in building rapport and enhancing team productivity, I effectively managed cash transactions and resolved customer complaints, fostering loyalty and repeat business. Bilingual in English and Spanish, I adapt seamlessly to diverse groups.

Developed strong communication and organizational skills in clinical setting, ensuring efficient patient care and administrative support. Ability to adapt quickly and learn new procedures and protocols. Seeking to transition to new field where these skills can contribute to team success and operational efficiency.


Overview

1
1
year of professional experience
1
1
Certification

Work History

Sales Associate

Deseret Industries Thrift Store
02.2025 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Resolved customer complaints with patience and understanding, restoring customer confidence.

Education

Medical Assistant - Medical Assistant

SLCC Tech West Valley
Salt Lake City, UT
12-2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Store opening and closing
  • Adapt to diverse groups
  • Flexible schedule
  • Bilingual English , Spanish
  • Listening skills
  • Multi-tasking strength
  • Verbal/written communication
  • Complex Problem-solving

Certification

CERT

CERT

CERT

Community Emergency Response Team, a group of volunteers trained to assist in disasters and emergencies, or Computer Emergency Response Team, which focuses on cybersecurity and security incident response in computer systems.

  • Purpose:Train volunteers to prepare their communities, assist first responders, and provide support during and after natural disasters or emergencies.
  • Capabilities:Members receive training in areas such as fire safety, basic medical operations, light search and rescue, and team organization.
  • Function:They help their neighbors and workplaces when professional first responders can't immediately arrive, allowing the latter to focus on higher-priority tasks.


Languages

Spanish
Native or Bilingual

Timeline

Sales Associate

Deseret Industries Thrift Store
02.2025 - Current

Medical Assistant - Medical Assistant

SLCC Tech West Valley

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