Summary
Overview
Work History
Education
Skills
Languages
Timeline
Intern

Patricia Maria Aguirre-Ibarra

Pasadena,TX

Summary

Dynamic leader with a proven track record at Party City, adept in orchestrating memorable events with meticulous attention to detail and exceptional problem-solving abilities. Leveraged artistic talent and teamwork to enhance customer satisfaction and efficiency. Skilled in customer engagement and organizational skills, consistently delivering results beyond expectations. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience

Work History

Balloon Lead

Party City
09.2020 - Current
  • Provided excellent customer service, addressing inquiries from both clients and the public in a professional manner.
  • Achieved smooth navigation of challenging parade routes, utilizing advanced techniques learned from specialized training programs.
  • Utilized problem-solving skills to address unforeseen challenges that arose during parades while keeping composure under pressure.
  • Increased efficiency in parade preparation by organizing materials and equipment needed for balloon inflation.
  • Reduced risks associated with inclement weather conditions by implementing appropriate safety measures for balloon handling.
  • Streamlined setup processes, working efficiently alongside teammates to prepare balloons within tight time constraints.
  • Fostered strong relationships with clients, ensuring their satisfaction through exceptional service delivery during events.
  • Assisted in recruitment and hiring of new recreation staff.

Assistant Manager

Taco Bell
03.2017 - 08.2020
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.

Education

High School Diploma -

Sam Rayburn High School
Pasadena, TX
06.2015

Skills

  • Patience and Tolerance
  • Artistic Talent
  • Hand-Eye Coordination
  • Color theory understanding
  • Customer Engagement
  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Multitasking
  • Problem-solving abilities
  • Excellent Communication
  • Organizational Skills
  • Team Leadership
  • Adaptability and Flexibility
  • Decision-Making
  • Computer Proficiency
  • Professionalism
  • Time management abilities

Languages

Spanish
Native or Bilingual

Timeline

Balloon Lead

Party City
09.2020 - Current

Assistant Manager

Taco Bell
03.2017 - 08.2020

High School Diploma -

Sam Rayburn High School

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Patricia Maria Aguirre-Ibarra