Summary
Overview
Work History
Education
Skills
Timeline
Generic

PATRICIA MAYANG KIKUNGU

Meriden

Summary

I am a dedicated and hard-working individual with a proven track record in high-volume fulfillment environments. My experience as a volunteer with the Career Closet Service has enhanced my customer service and inventory management skills. My strong strategic communication and time management skills enable me to multitask effectively, ensuring that customer orders are processed accurately and efficiently. I am eager to contribute to Amazon's mission to enhance productivity within the fulfillment center while maintaining high standards of safety and quality.

Overview

3
3
years of professional experience

Work History

Student Volunteer, Career Closet Service

Phi Theta Kappa Honor Society (CT State Community College, Gateway Chapter)
10.2025 - Current

- Supported Student Success: Assisted fellow students in selecting professional attire, enhancing their confidence for interviews, interships, and job placements.

- Inventory Management: Organized and maintained the inventory of clothing donations, ensuring accurate stock levels and presentation for easier access by students.

- Customer Service: Provided exceptional service by understanding students' needs, offering personalized attire recommendations, and ansuring a welcoming environment.

- Collaboration: Worked collaboratively with fellow volunteers and Phi Theta Kappa members to streamline operations and improve service efficiency.

- Communication: Effectively communicated with diverse individuals, fostering a supportive community atmosphere while enhancing interpersonal skills.


Fulfillment Associate

Amazon, Fulfillment Center
05.2023 - Current

- ICQA Process Guide: Lead inventory control process, ensuring accuracy and effectiveness in item counting and stock level management.

- Learning Ambassador: Facilitate onboarding and continuous training for new empoyees, focusing on safety protocol and opreational excellence.

- Picking: Swiftly pick and tranfert products to designated areas, ensuring efficient workflow and minimizing delays.

- ICQA: Maintain accurate inventory levels through meticulous couting, simple bin count and inventory management, simple record count and cycle count, enhancing data integrity and stock accuracy.

- Packing: Efficiently prepare customer orders for shipment, ensuring accuracy and timeliness in order fulfilmrnt, contributing to high customer satisfaction.

- Water Spider and Tote Runner: Streamline material flow within the fulfillment center, allowing team members to focus on their tasks, significantly boosting overall productivity.


Education

Associate of Science - Liberal Arts And Sciences, Pre-Dental Hygiene

Connecticut State Community College, Gateway Campus
New Haven, CT
05-2027

Skills

    - Team Collaboration: Excellent teamwork and leadership abilities

    - Learning Agility: High capacity for learning and adapting quickly to new processes

    - Problem Solving: Strong analytical skills for process improvement and efficiency

    - Safety Awareness: Commitment to maintaining a safe working environment

    - Effective Communication: Strong interpersonal skills and public speaking abilities

    - Bilingual Proficiency: Fluent in English and French (reading and writing)

    - Technical Aptitude: Proficient in Microsoft Office 365 ( Word, PowerPoint, Excel, Teams, Outlook), Zoom

Timeline

Student Volunteer, Career Closet Service

Phi Theta Kappa Honor Society (CT State Community College, Gateway Chapter)
10.2025 - Current

Fulfillment Associate

Amazon, Fulfillment Center
05.2023 - Current

Associate of Science - Liberal Arts And Sciences, Pre-Dental Hygiene

Connecticut State Community College, Gateway Campus