Summary
Overview
Work History
Education
Skills
Additional Information
Assessments
Timeline
Patricia Thompson

Patricia Thompson

Idaho Falls,ID

Summary

I have good customer service, good with computers, fast learner.

Overview

22
22
years of professional experience

Work History

Crew Trainer

Culvers of Ammon
03.2021 - Current
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Set positive example for team members by providing high-quality, efficient service.

Fast Food Worker

Burger King
11.2016 - 01.2021
  • Open and closing the store, cook, help the customers with their orders

Merchandiser

Kelloggs Snacks
12.2015 - 10.2016
  • Pulled up Kelloggs products on the shelves
  • Stocked the shelves and put out the merchandise on shipment days
  • Did resets for Wal-Mart Stores, Smiths Food Stores, and Imbroglios

Transfer Agent

Channel Blend
05.2014 - 06.2015
  • Transferring the customer to the right agent for there state

Laborer

Hendersons Cleaning and Restuations
03.2012 - 06.2014
  • Cleaning up after a fire or a flood

Lead in Training

Desert Industries
04.2012 - 04.2014
  • Responsible for the clothing, shoes, books, and domestics, getting them ready to be put out to the floor for sale
  • Duties include sorting, tagging, pricing
  • Working in a team setting including assistance in training others
  • Training classes completed in: Supervision, Ethics, Customer Service, and Budgeting.

Merchandiser

Kellogg Snacks
08.2008 - 02.2011
  • Stocking the shelves and putting out the merchandise on shipment days, pulling up the merchandise the rest of the week.

Clerk

Wonder Bread
08.2007 - 12.2008
  • Excellent customer service
  • Duties included merchandising, cashier, and shift end deposits
  • Responsible for whole operation - opening/closing store on Sundays.

Secretary

Industrial Ventilation, Inc
08.2002 - 12.2005
  • Responsibilities- answering the phones, put the contracts on the computer, filing, inventory, and ordering of the chemicals.

Education

Associate in Administrative Medical Assistant -

Ultimate Medical Academy, FL
04.2017

Skills

  • 10-key (10 years)
  • Typing (35 to 40 wpm) (Less than 1 year)
  • Customer Service (10 years)
  • Public Relations (10 years)
  • Management (10 years)
  • Pricing
  • Branding
  • Merchandising
  • Planograms

Additional Information

Computer Skills - MS Office Suite, Business based programs, Data entry, Customer Service oriented, Data inventory ( organizing, recording, storing or saving information), Resource inventory ( counting or tracking office supplies), Problem solving skills E-Mail, Internet

Assessments

  • Data entry: Accuracy, Familiar, 01/01/21, Entering data quickly and accurately
  • Cashier skills, Completed, 01/01/21, Counting cash, processing transactions, following written procedures, and attending to details

Timeline

Crew Trainer - Culvers of Ammon
03.2021 - Current
Fast Food Worker - Burger King
11.2016 - 01.2021
Merchandiser - Kelloggs Snacks
12.2015 - 10.2016
Transfer Agent - Channel Blend
05.2014 - 06.2015
Lead in Training - Desert Industries
04.2012 - 04.2014
Laborer - Hendersons Cleaning and Restuations
03.2012 - 06.2014
Merchandiser - Kellogg Snacks
08.2008 - 02.2011
Clerk - Wonder Bread
08.2007 - 12.2008
Secretary - Industrial Ventilation, Inc
08.2002 - 12.2005
Ultimate Medical Academy - Associate in Administrative Medical Assistant,

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Patricia Thompson