Summary
Overview
Work History
Education
Skills
Timeline
Generic

Patricia (Pat) Walriven

Bethel,OH

Summary

Enthusiastic and reliable professional who takes pride in providing excellent customer service, excelling in efficient multitasking, clear communication, with attention to detail & creative problem-solving, fostering a positive and collaborative work environment. Using these skills to create a safe environment for children to have the best atmosphere to learn and succeed. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

31
31
years of professional experience

Work History

Kitchen Server

Bethel Tate Local School District
08.2025 - Current
  • Food Preparation & Service: Assist with cooking, plating, portioning meals (lunch) following menus, and serving food to students and staff.
  • Sanitation & Safety: Clean and sanitize work areas, equipment, dishes, and utensils; follow strict food handling, storage, and HACCP guidelines.
  • Customer Interaction: Serve students and staff with a friendly, professional demeanor, addressing dietary needs or special requests.
  • Inventory & Organization: Stock serving lines, organize supplies, assist with inventory counts, and report shortages.
  • Equipment Operation: Safely use commercial kitchen appliances and point-of-sale (POS) systems.
  • Record Keeping: Help with daily counts, production records, and inventory reports.
  • Fast-paced school cafeteria setting, often involving multiple roles (prep, serving, cleaning, and stocking).

Underwriting Support Specialist

American Modern Insurance Group
04.2002 - 12.2024
  • Submission Processing: Review, enter, and organize new business submissions and renewal applications.
  • Information Management: Gather and compile necessary information, including loss runs, experience modifications, and other risk-related documents.
  • Communication: Draft correspondence to agents, brokers, or customers requesting additional information.
  • Policy Support: Assist with policy issuance, endorsements, and timely renewal preparation.
  • Risk Data Analysis: Help analyze basic risk factors like location, claims history, and property details to support underwriting decisions.
  • System Proficiency: Maintain and update records in administrative and database systems.
  • Guideline Adherence: Learn and apply company underwriting guidelines and product rules.

Clerk

Tate Monroe Water Assn
05.1995 - 03.2002
  • Account Management: Setting up, updating, and maintaining customer utility accounts and records.
  • Billing & Payments: Processing payments (cash, mail, online), applying late fees, arranging payment plans, and generating bills.
  • Customer Service: Greeting visitors, answering phone calls, resolving billing complaints, and explaining policies with tact and courtesy.
  • Work Order Management: Creating and dispatching work orders for meter reads, service connections, disconnections, and repairs.
  • Administrative Support: Performing general office duties, data entry, and supporting other departments as needed.

Substitute Teacher's Aide

Bethel Tate Local School District
08.1994 - 05.1995
  • Classroom Management: Maintain classroom order, enforce school rules, supervise students as needed and help manage behavior.
  • Preparation & Clerical Tasks: Prepare materials for lessons (bulletin boards, handouts), set up equipment, and take attendance .

Education

No Degree - Property And Casualty Insurance

Ohio Department of Insurance
Columbus
10-2022

High School Diploma -

Bethel Tate Local School District
Bethel, OH
05-1983

Certification For Legal Secretary - Legal Secretary

US Grant Joint Vocational School
Bethel
05-1983

Skills

  • Efficient multitasking
  • Attention to Detail & Creative Problem Solving
  • Time Management & Adaptability
  • Interpersonal Skills & Teamwork
  • Active Listening & Clear Communication
  • Patience & Positive Attitude
  • Follow SOP's, Database Entry in Microsoft Office & Company sites
  • Risk Assessment & Management
  • Supply Tracking & Daily Counts for Work Left to Be Done
  • Verbal & written communication
  • Quality Control & Assurance with Positive Reinforcement
  • Compliance & Instructional technology

Timeline

Kitchen Server

Bethel Tate Local School District
08.2025 - Current

Underwriting Support Specialist

American Modern Insurance Group
04.2002 - 12.2024

Clerk

Tate Monroe Water Assn
05.1995 - 03.2002

Substitute Teacher's Aide

Bethel Tate Local School District
08.1994 - 05.1995

No Degree - Property And Casualty Insurance

Ohio Department of Insurance

High School Diploma -

Bethel Tate Local School District

Certification For Legal Secretary - Legal Secretary

US Grant Joint Vocational School
Patricia (Pat) Walriven