Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Patricia Pauline Jones

Summary

Dynamic and results-driven professional with a proven track record in customer service and real estate sales. Skilled in contract negotiation and database management and Fair Housing Laws. I excel in building lasting client relationships and enhancing satisfaction, ensuring smooth transactions and repeat business. Fluent in Spanish, I bring strong organizational skills to every endeavor. Ready to tackle new Challenges with dedication and enthusiasm.

Overview

24
24
years of professional experience

Work History

Cosmetologist / Hair Stylist

Self-employeed
01.2018 - 04.2025
  • Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Met with new Clients and provided successful hair consultations, and expectation for service being provided
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Processed payments, entering sales in register for prompt customer service.

Real Estate Agent

Keller Williams VIP Properties
12.2012 - 09.2015
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Negotiated, facilitated, and managed real estate transactions.
  • Advertised client properties through websites, social media, and real estate guides.
  • Prepared and Staged homes for my sellers
  • Planned and Promoted office events / Charity work
  • Maintained connections with clients to encourage repeat business and referrals.

Real Estate Agent

HLU Properties
04.2006 - 08.2008
  • Developed and maintained relationships with clients through networking, postcards, and cold calling.
  • Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
  • Negotiated contracts and coordinated with lenders, attorneys, inspectors and all needs for the process
  • Communicated with clients to understand property needs and preferences.
  • Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.

Daycare Director

Our Lady of Perpetual Help School
08.2001 - 06.2004
  • Ensured safety of children by enforcing strict health and safety guidelines in compliance with state regulations.
  • Managed administrative tasks such as record-keeping, billing, and reporting to ensure efficient operation of the daycare center.
  • Managed Staff / Assistants
  • Implemented ongoing professional development opportunities for staff members, improving overall quality of care provided at the facility.
  • Coordinated special events such as holiday parties or field trips that enriched children''s experiences at the daycare center.

Education

High School Diploma -

Benjamin Franklin High School
Los Angeles, CA
06-1989

Skills

  • FLUENT IN SPANISH
  • Customer Service
  • Property tours and inspections
  • House showings
  • Payment collection
  • Database management
  • Accomplished in commission sales
  • Strong organizational skills
  • Excellent teamwork
  • Attention to detail
  • Lead follow up
  • Problem-solving
  • Contract preparation
  • Proficient in Microsoft office

Languages

Spanish
Native or Bilingual

Timeline

Cosmetologist / Hair Stylist

Self-employeed
01.2018 - 04.2025

Real Estate Agent

Keller Williams VIP Properties
12.2012 - 09.2015

Real Estate Agent

HLU Properties
04.2006 - 08.2008

Daycare Director

Our Lady of Perpetual Help School
08.2001 - 06.2004

High School Diploma -

Benjamin Franklin High School

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