Patricia R Garcia Rivas
El Paso
Summary
Dynamic professional with a proven track record in operations and logistics, and accounting and finance, honed through various work experiences. Excelled in leadership and communication, significantly enhancing team performance and customer satisfaction. Skilled in QuickBooks and MS Office, adept at driving efficiency and problem-solving. Achieved notable improvements in process optimization and financial management.
Overview
9
9
years of professional experience
Work History
Debt Recovery Specialist
Roas, Insurance Brokers
09.2021 - 05.2024
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Trained new team members on scripts, company services, and collection strategies.
- Collaborated with other departments, sharing insights and strategies to optimize overall business performance and customer satisfaction.
- Maintained accurate records of all collections efforts, providing transparency and aiding in informed decision-making processes.
Purchasing and Logistics - Accounting Assistant
Hotel Jarabacoa River Club
01.2021 - 09.2021
- Expedited invoice processing with effective communication between internal departments and external vendors.
- Preparing quotations and purchase orders.
- Organizing warehouse products and updating inventories.
- Managed accounts payable and receivable, ensuring timely processing of invoices and payments.
- Inspected account books and recorded transactions.
Purchasing and Logistics - Accounting Assistant
Hotel Rancho Baiguate
02.2018 - 12.2020
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Input financial data and produced reports using Quickbooks.
- Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
- Preparing quotations and purchase orders.
- Organizing warehouse products and updating inventories.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
Sales Manager
La Casita, Ceramic Coating Specialist
02.2017 - 01.2018
- Handle customer relations issues, enabling quick resolution, and client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Collections Specialist
La Esquina Licor Store
07.2015 - 01.2017
- Responsible for the entire collection process for cash and wholesale customers.
Education
BBA - Accounting
Fernando Arturo De Meriño Agroforestry University
Dominican Republic10-2022
Skills
- Operations and Logistics
- Accounting and Finance
- Data Analysis and Statistics
- Leadership
- Communication
- Teamwork
- Customer Orientation
- Adaptability
- Problem-Solving
- Quickbooks
- MS office
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Debt Recovery Specialist
Roas, Insurance Brokers
09.2021 - 05.2024
Purchasing and Logistics - Accounting Assistant
Hotel Jarabacoa River Club
01.2021 - 09.2021
Purchasing and Logistics - Accounting Assistant
Hotel Rancho Baiguate
02.2018 - 12.2020
Sales Manager
La Casita, Ceramic Coating Specialist
02.2017 - 01.2018
Collections Specialist
La Esquina Licor Store
07.2015 - 01.2017
BBA - Accounting
Fernando Arturo De Meriño Agroforestry University
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