PATRICIA Tsakou Project Manager/ Scrum Master
Mansfield,TX
Summary
Friendly Apprentice Hairdresser and event/ social media management with over 7 year background in the beauty and fashion industry. Multilingual social networking professional with proven success generating new leads through dynamic strategies and big data deep dives. Collaborative and hardworking with dedication to finding best solutions. Analytical user of data to target specific demographics to boost exposure.
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Beauty Manager
Shiseido Cosmetics
08.2024 - Current
- Enhanced customer satisfaction by providing personalized beauty consultations and product recommendations.
- Coordinated with event planners to host special occasions, such as bridal parties or fundraisers at the salon space successfully.
- Created visually appealing merchandising displays that showcased featured products effectively promoting them among customers.
- Established partnerships with local businesses creating referral programs benefiting both partners financially.
Hairstylist
JC Penny Salon
06.2023 - 07.2024
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
Project Manager
Threesix Salon
04.2023 - 04.2024
- Planned, designed, and scheduled phases for large projects.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Identified plans and resources required to meet project goals and objectives.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
Agile Scrum Master
The Slay Lounge
02.2020 - 01.2023
- Facilitated cross-functional communication, enabling teams to collaborate effectively on project tasks.
- Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
- Created a culture of continuous learning through ongoing training sessions, workshops, and knowledge-sharing initiatives within the team.
- Coached team members in Agile practices, promoting a culture of continuous improvement.
- Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload.
Education
Tint School of Beauty
Dallas, TXSkills
- Hair Styling
- Sanitation Practices
- Makeup Artist
- Hair extensions
- Scalp treatments
- Salon Management
- Hair Straightening
- Braiding techniques
- Balayage technique
- Facial Treatments
- Social Media Marketing
Accomplishments
- Supervised team of 22.000 staff members.
- Collaborated with team of 22.000 people in the development of integration, fashion and new product awareness..
- Documented and create traffic for business brands using techniques which led to 1000 interaction to 30 k.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Awards
- Awarded Best Fashion stylist in Seattle Washington
- Inter Student African Coalition of Washington State
Certification
- Texas certified Cosmetologist
- Scrum Master
- PMP
- Makeup artist
Timeline
Beauty Manager
Shiseido Cosmetics
08.2024 - Current
Hairstylist
JC Penny Salon
06.2023 - 07.2024
Project Manager
Threesix Salon
04.2023 - 04.2024
Agile Scrum Master
The Slay Lounge
02.2020 - 01.2023
Tint School of Beauty
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