Patricia W Robinson
Stone Mountain,GA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
41
41
years of professional experience
Work History
Clerk
AT&T
Atlanta, G
06.1974 - 07.2015
- Answered phones in a courteous manner while providing excellent customer service.
- Created memos, letters, emails, reports, presentations as requested by management.
- Organized and maintained filing systems for confidential documents.
- Maintained inventory levels of office supplies and equipment as needed.
- Utilized computer software programs to create reports, labels, forms.
- Collaborated with team members to complete tasks efficiently and meet deadlines.
- Verified accuracy of all paperwork prior to submission for processing.
- Scanned documents into digital formats ensuring accuracy of content.
- Performed data entry tasks to update customer accounts records.
- Organized physical files on an ongoing basis to ensure efficient retrieval times.
- Received and distributed incoming mail, messages and packages to appropriate individuals.
- Followed confidentiality rules to preserve data quality and reduce potential information compromise.
- Delivered high-quality customer service through deep commitment to knowledge and performance.
- Supported office clerical functions using word processing and other software, email and office machines.
- Performed data entry and recordkeeping tasks to track company correspondence and updates.
Education
High School Diploma -
Carolina High School
Greenville, SC06-1973
Skills
- Excellent Communication
- Computer Skills
- Customer Relations
- Teamwork and Collaboration
- Troubleshooting
- Decision-Making
Timeline
Clerk
AT&T
06.1974 - 07.2015
High School Diploma -
Carolina High School
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