Patricia Wilkins

West Haven,CT

Summary

Proven in enhancing security and patient care at Benchmark Senior Living, I excel in CCTV surveillance and teamwork. My vigilant approach improved emergency response times and reduced fall incidents, showcasing my ability to lead and innovate in high-stress environments.

Overview

years of professional experience

Work History

Investigate Consumer Security LLC

Hospital Security Guard/ West Haven College

03.2024 - Current

Job overview

Provided excellent customer service when interacting with patients, visitors, and staff alike.
Conducted thorough investigations into reported incidents, providing detailed reports for management review.
Provided a safe environment for patients, staff, and visitors through diligent observation and enforcement of hospital policies.
Maintained order during high-stress situations such as medical emergencies or evacuations, keeping all parties calm and informed.
Assisted in updating emergency response procedures regularly, making certain that they aligned with current industry standards.
Supported hospital events by coordinating appropriate security measures tailored to each situation''s unique needs.
Enhanced hospital security by conducting regular patrols and monitoring surveillance systems.
Improved emergency response times with efficient communication and coordination among team members.
Assisted in the development of security protocols, contributing to a comprehensive safety plan for the facility.

Benchmark Senior Living

Certified Nursing Assistant

09.2018 - 04.2020

Job overview

Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Assisted patients with daily living activities for enhanced comfort and wellbeing.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
Built rapport with patients and families, providing emotional support during difficult times.
Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Supported ambulation and physical therapy needs by conducting planned exercise routines.
Oversaw and maintained patients' rooms, group living areas, and nurse stations.
Helped clean and prepare patient consultation rooms to maintain hygiene standards
Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Helped patients with self-feeding and assisted feeding, based on individual needs.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Helped patients complete range of motion exercises to prevent loss of function during care.
Prevented cross-contamination by cleaning and sterilizing equipment.
Facilitated personal hygiene management, feeding and ambulation.
Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
Responded to patient requests for supplies and personal comfort items such as extra blankets.
Transported patients between rooms and appointments or testing locations.
Supported needs of Number+ residents under long-term care.
Delivered high-quality care to Type patients in hospital facility.

Education

Gate Way Community College
Chaple St New Haven Ct

No Degree from Academics, Math,english,sociology, History,human Communication

06.2015

Skills

CCTV Surveillance
Public Safety
Workplace Violence Prevention
Physical Security
Incident Reporting
Security policy enforcement
Building inspections
Mobile Patrols
Perimeter security
Patrol Monitoring
Security Incident Analysis
Vehicle Patrols
Security investigations
Verbal Communication
Teamwork and Collaboration
Team Player

Honest and Dependable
Reliable and Responsible
Multitasking
Punctuality
Multitasking Abilities
Adaptable and Flexible
Excellent Communication
Organizational Skills
Team Leadership
Attentive and Observant
Security camera monitoring
Visitor screening
Surveillance
Ground Patrol
CPR Certified

Timeline