Patrick A. Kelly
Denver,CO
Summary
Dynamic leader with a proven track record across many different industries, excelling in learning program development and employee engagement. Spearheaded over 300 hours of training, enhancing organizational culture and achieving a 9% increase in engagement scores. Expert in change management and strategic planning, driving impactful solutions across diverse teams.
Overview
16
16
years of professional experience
Work History
Director – Leadership and Organizational Development
HCA HealthONE Rose
Denver, CO
10.2021 - Current
- Reporting directly to the Chief Nursing Officer and CEO, I partner with our executive leaders, human resources partners, and other unit leaders to develop and implement solutions that align with key business strategies and enhance organizational performance.
- I provide expertise and guidance around organizational design and change strategies to support service lines on key performance indicators including patient loyalty, physician and employee engagement, fiscal commitments, and community involvement.
- I work closely with the executive leaders to build an inspiring and authentic culture that must continually evolve with the changes in the healthcare landscape.
- Developed over 50 unique training sessions and facilitated 300+ hours of training.
- This includes brand new development programs like a monthly ‘Learn and Lead’ available to all 1,200 colleagues, a one-year intensive staff leadership development program, and a 9-month physician leadership development program.
- Developed succession plans for all manager-level positions and above including identification, analysis, and successor development.
- Created content for and led yearly strategic planning offsites and retreats for the executive team, the nursing leadership team, and the broader hospital leadership team.
- Active part of the Employee Engagement team that has overseen a 9% increase in hospital-wide employee engagement scores from 2021-2024, putting Rose first in the division for engagement.
- Completed Emergenetics Trainer Certification program and led training of over 250 colleagues at the hospital - a tool now used broadly across hospital leadership.
- Delivered internal coaching to over 60 colleagues including managers, directors, and executives, with 8-10 coachees at any given time and 90+ sessions conducted each year.
- Developed individualized trainings for 20+ units of the hospital and 5+ physician practice groups and their staff.
- Involved in interviewing and hiring for key positions within the company as well as talent development.
- Co-Chair of the Director-level leadership council for the hospital tasked with driving employee and culture projects through our various shared governance councils.
Founder & Owner
Change Point Consulting
Denver, CO
10.2015 - 10.2021
- Founder and operator of an innovative consultancy company that specialized in defining organizational culture strategies and optimizing employee engagement/retention for companies within a wide variety of industries including technology, accounting, banking, insurance, real estate, construction, non-profit industries, and others.
- Leveraged expertise to scope, plan and execute complex organizational culture and change management projects.
- Consulted and worked directly with CEOs, business leaders and their teams.
- Identified and translated key issues within the internal culture (employee engagement, recruiting and retention of top talent, incentives and benefits, vision and values, overall company performance) into roadmaps to drive organizational change.
- Used change management principles to define targets/outcomes specified by organization and roll out solutions (team workshops, individual coaching, training programs and behavioral accountability).
- Developed innovative tools, procedures and systems to evaluate and improve culture; continuously evolving processes to ensure they meet ever-changing industry standards.
- Created content and curricula from scratch to support keynote presentations and workshops at major national conferences, conventions, and internal company meetings.
- Achieved strong record of success in gaining buy-in for meaningful and sustainable change at senior-level.
Sr. Franchise Development Consultant
RE/MAX, LLC
Denver, CO
09.2013 - 10.2015
- Facilitated training, education and learning & development operations for international real estate franchise company RE/MAX (6,000+ independent franchises globally).
- Served as a trusted advisor to 150+ franchisees, representing 2,500 agents and 4B+ in sales volume – continuously improved internal operations and streamlined processes.
- Worked with franchisees located in 30 different countries, having to learn various real estate laws and regulations.
- Rolled out targeted training programs to a diverse portfolio of clients, adopting an engaging, inclusive format.
- Partnered with franchises to optimize their recruitment pipeline; supported them in defining their culture and created a customized recruitment process to identify high-caliber real estate agents.
- Played a key role in the implementation of RE/MAX tools and systems, and subsequent technology training across the full suite of tools used to drive marketing, recruitment, CMS, and retention.
Franchise Development Consultant
RE/MAX, LLC
Denver, CO
12.2010 - 09.2013
Membership Services Representative
RE/MAX, LLC
Denver, CO
12.2009 - 12.2010
Education
Master of Science - Organizational Leadership
University of Colorado At Boulder
Boulder, CO04-2027
Prosci Certified Change Management Practitioner -
Prosci International
01.2023
Emergenetics Certified Trainer -
Emergenetics International
01.2022
BS - Business Finance
Santa Clara University
Santa Clara, CA01.2008
Skills
- Learning program development
- Leadership and talent development
- Change management
- Strategic planning
- Coaching and team building
- Cultural engagement
- Employee engagement
- Training content design and facilitation
- Oral and written communication
- Succession planning
Volunteer Experience
- Junior Achievement – JA Engage Board Member, JA Engage Board, Denver, CO, 06/2016, 06/2020, Founding member of the young professional board providing courses for K-12 youth on financial literacy.
- YAP Board Member, Arrupe Jesuit High School, Denver, CO, 12/2009, 12/2014, Founding member of the Young Arrupe Philanthropists, a group dedicated to providing education to young professionals on the mission of Arrupe and promoting involvement in the success of the school.
Timeline
Director – Leadership and Organizational Development
HCA HealthONE Rose
10.2021 - Current
Founder & Owner
Change Point Consulting
10.2015 - 10.2021
Sr. Franchise Development Consultant
RE/MAX, LLC
09.2013 - 10.2015
Franchise Development Consultant
RE/MAX, LLC
12.2010 - 09.2013
Membership Services Representative
RE/MAX, LLC
12.2009 - 12.2010
Master of Science - Organizational Leadership
University of Colorado At Boulder
Prosci Certified Change Management Practitioner -
Prosci International
Emergenetics Certified Trainer -
Emergenetics International
BS - Business Finance
Santa Clara University