Patrick Alford
Hillsboro,OR
Summary
Reliable professional with experience in client care, behavioral support, and community based services. Proven ability to build trusting relationships, de-escalate challenging situations, and maintain detailed documentation.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Qualitative Research Assistant
Tautai Consulting
Hillsboro, OR
09.2025 - Current
- Conducted interviews with special needs populations requiring trust building and ethical boundaries
- Analyzed qualitative data to identify patterns in social service needs and community barriers
- Applied DEI principles to ensure respectful and inclusive research practices
Marketing Assistant
Farmers Insurance Agency
Hillsboro, OR
06.2023 - 08.2025
- Conducted 100+ outbound cold calls daily to generate leads and schedule appointments for insurance sales.
- Provided exceptional customer service by assisting walk-in clients with policy questions, payments, and general inquiries.
- Processed policy changes, updates, and renewals while ensuring accuracy and compliance with agency procedures.
- Maintained organized client records and supported daily administrative operations.
- Ensured a clean, professional, and welcoming office environment for clients and staff.
Education
Bachelor of Science - Psychology
University of Oregon
Eugene, OR06-2028
Skills
- Teamwork and collaboration
- Time management
- Problem-solving
- Client support
- Safety and compliance
Certification
- Diversity, equity, and inclusion training
Timeline
Qualitative Research Assistant
Tautai Consulting
09.2025 - Current
Marketing Assistant
Farmers Insurance Agency
06.2023 - 08.2025
Bachelor of Science - Psychology
University of Oregon