Patrick Alvarez Cordova
Sunnyvale,CA
Summary
Legal professional prepared for impactful contributions in legal setting. Proven ability to support attorneys with case preparations, legal research, and document drafting. Valued for collaborative efforts and adaptability in dynamic environments. Proficient in legal writing and meticulous attention to detail.
Overview
12
12
years of professional experience
Work History
Paralegal Specialist
Us Army Reserves
02.2020 - Current
- Assisted attorneys in preparing legal documents and case files.
- Conducted legal research to support case strategies and client needs.
- Organized and maintained case management systems for efficient access to information.
- Drafted correspondence and legal briefs under attorney guidance.
- Enhanced case efficiency by managing and organizing legal documents, evidence, and client files.
- Maintained law and administrative library, as well as department files and records.
- Assisted with separation board proceedings and duty determinations.
- Liaised with other paralegals and legal staff to complete common tasks on schedule.
- Conducted detailed client intakes and entered information into company database.
Medical Assistant/Occupational Health Coordinator
Johnson and Johnson
07.2023 - 2024
- Administered patient care procedures, ensuring compliance with medical protocols and standards.
- Assisted healthcare providers with examinations and diagnostic procedures, enhancing patient experience.
- Managed electronic health records, ensuring data accuracy and confidentiality for efficient patient flow.
- Coordinated appointment scheduling and follow-ups, optimizing clinic operations and reducing wait times.
- Monitored inventory levels of medical supplies and equipment, streamlining procurement processes to prevent shortages.
- Collaborated with multidisciplinary teams to enhance communication and improve patient outcomes across departments.
- Implemented quality assurance measures to improve service delivery and maintain high standards of care.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Service Support Assistant
Stanford Hospital
11.2022 - 05.2023
- Showed a sense of urgency when delivering/picking up surgical materials to/from various operating rooms
- Showed customer service whenever talking to staff members that orders the supplies from our department
- Implemented great attention to detail when returning/restocking items using a scanner
- Maintained cleanliness when restocking and sanitizing the iso carts
- Effective communication skills when reaching out to superiors or fellow co-workers.
Service Technician
Pep Boys
05.2022 - 07.2022
- Diagnosed vehicle issues using advanced diagnostic tools and equipment.
- Performed routine maintenance services, ensuring optimal vehicle performance and customer satisfaction.
- Collaborated with team members to streamline service processes and improve turnaround times.
- Trained new technicians on best practices for repairs and customer service techniques.
- Developed a mechanical aptitude to perform basic automotive services including mounting and balancing tires, tire repairs, oil changes, vehicle inspections and other less technical services while delivering an excellent customer service experience
- Showed a sense of urgency when having to maintain clean and safe work areas in the tire and service department.
- Maintained a clean, organized, and safe work environment to promote optimal productivity and adherence to safety standards.
- Consistently met or exceeded productivity goals by effectively managing time and prioritizing tasks accordingly.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Changed, rotated, and balanced tires on different types of vehicles.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Completed customer orders and warranty services according to manufacturer specifications.
Medical Assistant Intern
Foot and Ankle Care
05.2022 - 06.2022
- Assisted in patient scheduling and managed appointment logistics to enhance clinic efficiency.
- Supported healthcare providers by preparing examination rooms and ensuring necessary medical supplies were available.
- Conducted patient intake processes, including updating medical histories and recording vital signs accurately.
- Collaborated with team members to streamline administrative tasks, improving workflow within the office environment.
- Educated patients on treatment plans and post-care instructions to promote adherence and understanding of health protocols.
- Implemented best practices for infection control and maintained cleanliness in clinical settings to ensure patient safety.
- Prepared examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies.
- Improved patient outcomes by accurately recording vital signs and communicating findings to the medical team.
- Safeguarded confidential patient information through strict adherence to HIPAA regulations in all communications and documentation processes.
- Collected histories, vitals, and current complaints via patient interviews.
- Welcomed patients and inquired about wellbeing since last treatment.
- Streamlined check-in process by verifying patient information and promptly updating electronic health records.
- Contributed to a well-organized clinical environment through effective inventory management and equipment sterilization.
- Enhanced patient satisfaction by efficiently managing administrative tasks such as scheduling appointments and maintaining medical records.
- Sought feedback and guidance from supervisors to continuously improve performance.
- Scheduled appointments and tests to coordinate patient care.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Front Desk Worker
Los Altos Subacute and Rehabilitation Center
02.2020 - 03.2020
- Implemented satisfactory communication skills when greeting night workers at the front desk and taking their temperature/ Screening for Covid-19 virus
- Took initiative by cleaning various parts of the Rehabilitation center whenever there was time to do so.
- Implemented streamlined check-in procedures, improving overall guest satisfaction rates.
Customer Service and Sales Represenatative
Jiffy Lube
09.2018 - 02.2020
- Developed and maintained strong client relationships to drive product awareness and customer loyalty.
- Assess vehicle parts under the hood and mark down any parts that are worn down, dirty, any leakage, etc
- Implemented effective communication skills when talking to the customer about what we found wrong with their vehicle, what services we offered to benefit their vehicle, and answered any question they would have
- Handled transactions at the end of the service.
- Streamlined sales processes by identifying inefficiencies and implementing improvements for enhanced productivity. Retained excellent client satisfaction ratings through outstanding service delivery.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Used in-store system to locate inventory and place special orders for customers.
- Reduced vehicle downtime by promptly identifying issues and recommending appropriate solutions.
- Safeguarded the environment through responsible disposal of used oil, filters, batteries, and other hazardous materials according to local regulations.
- Delivered exceptional results under high-pressure situations while working on multiple vehicles simultaneously during peak service times.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Dismounted and mounted tires to perform air checks, and rotations,
- Greeted customers and answered questions about oil changes and other services.
- Computed and recorded totals and transactions
Cashier/Sandwich Maker
Ike's Love and Sandwiches
08.2017 - 09.2018
- Processed customer transactions efficiently using POS systems.
- Maintained accurate cash drawer and handled discrepancies promptly.
- Assisted customers with inquiries, ensuring positive shopping experiences.
- Trained new staff on register operations and customer service protocols.
- Monitored store appearance and product displays for optimal presentation.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Handled catering orders accurately and within specified timeframes, contributing to successful events for clients.
- Replenished serving stations with fresh food and cleaned up spills.
Restaurant Busser/Kitchen Aide
Duke of Edinburg Pub and Dining
07.2016 - 04.2018
- Collaborated with servers to ensure efficient table turnover and guest satisfaction.
- Assisted in maintaining cleanliness and organization of dining areas, enhancing overall dining experience.
- Monitored guest needs proactively, providing prompt assistance to enhance service quality during peak hours.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Trained new staff in bussing and cleaning procedures.
- Streamlined communication between the kitchen and serving staff, enhancing overall efficiency during busy periods.
- Respected guest privacy by discreetly clearing dishes without interrupting conversations.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Trained new staff in bussing and cleaning procedures.
- Established rapport with customers by providing friendly and attentive service.
- Wiped down tables, cleaned glasses behind the bar, and delivered food to the customers with a sense of urgency
- Implemented delegation skills when helping out the cooks close down and clean the kitchen.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
- Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
- Displayed excellent time management skills while balancing multiple tasks simultaneously.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Cashier/Floor Associate/Stock Boy
Biglots
07.2015 - 03.2016
- Processed transactions accurately using point-of-sale systems to enhance customer experience.
- Maintained organized cash register and ensured proper handling of cash and credit transactions.
- Assisted customers with product inquiries, providing exceptional service and resolving issues efficiently.
- Collaborated with team members to streamline checkout procedures and reduce wait times.
- Monitored inventory levels, restocked supplies, and reported discrepancies to management for timely resolution.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Answered questions about store policies and addressed customer concerns.
- Contributed to significant decrease in queue times by streamlining checkout process.
- Managed time effectively during shifts, prioritizing tasks according to urgency for optimal productivity.
Floor Associate
Sports Action
12.2014 - 12.2014
- Maintained optimal store layout for enhanced customer navigation and product visibility.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
- Enhanced operational efficiency by organizing shelves, racks, and other display areas for easy access and navigation by customers.
- Managed time effectively during shifts, prioritizing tasks according to urgency for optimal productivity.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Closer
Wendys Restaurant
02.2014 - 09.2014
- Operated commercial dishwashing equipment to maintain cleanliness and efficiency in kitchen operations.
- Managed proper sorting and disposal of kitchen waste, ensuring compliance with health and safety standards.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Developed a great sense of urgency when was working graveyard shifts
- Developed organizational skills when placing food and products wherever they needed to be
- Developed multitasking skills when taking orders from the customer and preparing their food
- Learned effective communication skills with co-workers by working in a busy environment
- Developed a great sense of cleanliness when asked to carry out janitorial duties.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance. Managed time efficiently in order to complete all tasks within deadlines.
Education
Paralegal Certificate - Paralegal Studies
San Fransisco State
San Francisco (Online Course)09-2027
Notary Public Commission - Notary Public / Loan Signing
EZ Notary
Online Course07-2023
Certificate - Medical Assistant
Mountain View Los Altos Adult School
Mountain View, CA04-2022
Certificate of Completion - Paralegal Course
US Army Paralegal Course
Fort Lee, VA06-2021
Bachelor of Science - Criminal Justice
DeVry University
San Jose06-2019
High School Diploma -
Adrian C. Wilcox High School
Santa Clara06-2014
Skills
- Client communication
- Legal research
- Administrative support
- File organization
- Proficient in MS office
- Document filing
- Notary public
- Calendar management
- Legal writing
- Multitasking and organization
- Customer service
- Data entry
- Decision-making
- Recordkeeping
- Event planning
- Time management
- Attention to detail
- Clear communication
- Adaptability and flexibility
- Task prioritization
- Deadline management
- Budget management
- Medical terminology
- Financial management
Timeline
Medical Assistant/Occupational Health Coordinator
Johnson and Johnson
07.2023 - 2024
Service Support Assistant
Stanford Hospital
11.2022 - 05.2023
Service Technician
Pep Boys
05.2022 - 07.2022
Medical Assistant Intern
Foot and Ankle Care
05.2022 - 06.2022
Paralegal Specialist
Us Army Reserves
02.2020 - Current
Front Desk Worker
Los Altos Subacute and Rehabilitation Center
02.2020 - 03.2020
Customer Service and Sales Represenatative
Jiffy Lube
09.2018 - 02.2020
Cashier/Sandwich Maker
Ike's Love and Sandwiches
08.2017 - 09.2018
Restaurant Busser/Kitchen Aide
Duke of Edinburg Pub and Dining
07.2016 - 04.2018
Cashier/Floor Associate/Stock Boy
Biglots
07.2015 - 03.2016
Floor Associate
Sports Action
12.2014 - 12.2014
Closer
Wendys Restaurant
02.2014 - 09.2014
Paralegal Certificate - Paralegal Studies
San Fransisco State
Notary Public Commission - Notary Public / Loan Signing
EZ Notary
Certificate - Medical Assistant
Mountain View Los Altos Adult School
Certificate of Completion - Paralegal Course
US Army Paralegal Course
Bachelor of Science - Criminal Justice
DeVry University
High School Diploma -
Adrian C. Wilcox High School