CCC Estimating systems
Patrick Anderson
Collision Center Manager
Houston,TX
Summary
Experienced leader in collision repair management with over 37 years in the automotive Industry. Knowledgeable and well versed in the process and operations of body shop services including production, estimating, parts, insurance relations and receivable tracking. Handle customer concerns and build towards long term relationships through communication, planning and decision making.
Overview
37
37
years of professional experience
4
4
years of post-secondary education
Work History
Collision Center Manager
Helfman Ford Collision Center
Stafford, Texas
04.2015 - 03.2022
- Managed team of 20 personnel focused on collision repairs and refinishing work.
- Checked quality of all work to maintain customer satisfaction.
- Worked with customers and insurance companies to obtain payments.
Collision Center Manager
Allen Samuels Dodge Collision Center
Houston, Texas
06.2013 - 03.2015
- Inspected auto body damage and wrote up repair orders.
- Managed team of 15 personnel focused on repairs and refinishing work.
- Maintained safety of all personnel through hands-on management.
- Checked quality of all work to maintain customer satisfaction.
Estimator
Sterling McCall Lexus Collision Center
Clear Lake, Texas
02.2013 - 06.2013
- Inspected vehicles to evaluate necessary repairs and determine extent of damage.
- Advised clients on plans for repairs, possible value of salvage parts and appropriate mechanics for repairs needed.
- Liaised between car owners and insurance agencies about auto damage and insurance claims.
- Negotiated completed damage estimates and repair costs.
Estimator
Star Toyota Collision Center
League City, Texas
03.2008 - 02.2013
- Provided quotes on repairs with great accuracy, taking insurance, type of car and extent of damage into consideration.
- Collaborated with repair workers to determine feasibility of repairs under constraints of coverage limits, time frame and customer finances.
- Accurately estimated parts and labor for over repairs.
field adjuster
Allstate Insurance
Houston, Texas
01.2007 - 02.2008
- Completed appraisals on automobiles, light trucks, custom cars, vans and many other vehicle types.
- Negotiated completed damage estimates and repair costs.
- Documented damage with photographs and detailed written descriptions.
Estimator
Sterling McCall Lexus
Houston, Texas
01.2006 - 01.2007
- Provided quotes on repairs with great accuracy, taking insurance, type of car and extent of damage into consideration.
- Collaborated with repair workers to determine feasibility of repairs under constraints of coverage limits, time frame and customer finances.
- Inspected vehicles to evaluate necessary repairs and determine extent of damage.
Estimator Customer Service Manager
Momentum BMW Collision Center
Houston, Texas
01.2000 - 01.2006
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
- Provided quotes on repairs with great accuracy, taking insurance, type of car and extent of damage into consideration.
- Completed appraisals on automobiles, light trucks, custom cars, vans and many other vehicle types.
Education
High -
Alvin High School
01.1982 - 01.1986
Skills
Managing operations
Supervising staff
Staff training/development
Relationship building
Insurance procedures
Completing estimates
Software
Reynolds & Reynolds
ADP
Timeline
Collision Center Manager
Helfman Ford Collision Center
04.2015 - 03.2022
Collision Center Manager
Allen Samuels Dodge Collision Center
06.2013 - 03.2015
Estimator
Sterling McCall Lexus Collision Center
02.2013 - 06.2013
Estimator
Star Toyota Collision Center
03.2008 - 02.2013
field adjuster
Allstate Insurance
01.2007 - 02.2008
Estimator
Sterling McCall Lexus
01.2006 - 01.2007
Estimator Customer Service Manager
Momentum BMW Collision Center
01.2000 - 01.2006
High -
Alvin High School
01.1982 - 01.1986