Results-driven professional with a strong commitment to continuous learning and success. Demonstrates expertise in multitasking, training others, research, levelheadedness, and communication. Proven ability to contribute effectively to team goals and enhance overall performance.
Overview
4
4
years of professional experience
Work History
Utility/Permit Coordinator II & Review Specialist
PosiGen
St. Rose, LA
10.2022 - 08.2025
Coordinated permit applications for solar energy projects across multiple states.
Reviewed and ensured compliance with local, state, and federal regulations.
Maintained detailed records of all submitted permits and correspondence.
Collaborated with project managers to streamline permit processes.
Provided training to team members on permit, utility, and channel partner submission & review protocols.
Assisted in the development of standard operating procedures for permitting tasks.
Conducted research on zoning laws affecting renewable energy installations.
Developed strategies for streamlining existing permitting processes when possible.
Responded promptly to inquiries from customers regarding permit status or general questions about permitting processes.
Attended meetings with government officials regarding proposed projects requiring special permits or exemptions.
Repeatedly asked to assist in special projects that furthered the company's gains.
911 Call Taker/NCIC Operator
Jefferson Parish Sheriff Office
Gretna, LA
05.2021 - 10.2022
Received and prioritized emergency calls for police, fire, and medical assistance.
Utilized computer-aided dispatch systems to log call details and track responses.
Coordinated with first responders to ensure timely dispatch of emergency units.
Assisted in training new call takers on protocols and procedures.
Entered and tracked data on stolen vehicles, firearms, missing persons, etc.
Provided support services such as providing directions or referring individuals to public services.
Handled confidential information responsibly according to established guidelines.
Routed non-emergency requests to the appropriate departments or resources.
Responded quickly and calmly during high stress situations.
Handled emergency phone calls calmly and obtained pertinent information with composed approach.
Education
Bachelor of Arts - Criminal Justice
University of Louisiana
Lafayette, LA
05-2021
Skills
Permit compliance
Technical documentation
Regulation research
Process optimization
Zoning analysis
Project coordination
Customer relations
Data management
Effective training
Problem solving
Research
Document review
Permit acquisition
Interpersonal skills
Adaptability and flexibility
Database management
Multitasking
Record keeping
Analytical thinking
Accomplishments
Received multiple commendations for teamwork and cooperation while working at PosiGen.