Forward-thinking project management specialist confident in leading team members, managing schedules and coordinating resources. Keeps projects on-track with decisive supervision and quick problem-solving. Persuasive in communicating and negotiating with internal team members, vendors and other stakeholders. Forward-thinking professional with deep understanding of resolving customer problems with efficiency and civility. Well-versed in technical product issues with dedication to increasing productivity through close analysis of tasks. Proven history of increasing customer satisfaction.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Right of Way Agent (Project Manager)
American Electric Power, AEP
01.2023 - Current
Planned, designed, and scheduled phases for large projects.
Monitored project performance to identify areas of improvement and make adjustments.
Coordinated with cross-functional teams to resolve project issues and mitigate risks.
Achieved project deadlines by coordinating with contractors to manage performance.
Met project deadlines without sacrificing build quality or workplace safety.
Provided detailed project status updates to stakeholders and executive management.
Identified plans and resources required to meet project goals and objectives.
Developed and initiated projects, managed costs, and monitored performance.
Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
Prepared and submitted project invoices for review and approval.
Developed and implemented strategic project plans to meet business objectives.
Negotiated and managed third-party contracts related to project deliverables.
Drafted project reports to identify successful outcomes, insights and future recommendations.
Monitored project progress, identified risks and took corrective action as needed.
Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
Maintained open communication by presenting regular updates on project status to customers.
Tracked project and team member performance closely to quickly intervene in mistakes or delays.
Reported regularly to managers on project budget, progress and technical problems.
Recruited and oversaw personnel to achieve performance and quality targets.
Sourced, vetted and managed vendors needed to accomplish project goals.
Facilitated workshops to collect project requirements and user feedback.
Project Manager
SABRE
08.2017 - 07.2019
Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout construction.
Built and established strong partnerships with teams, vendors and contractors.
Provided leadership and direction and effectively communicated with all stakeholders, including internal customers, (engineering and other team members), external customers, suppliers, contractors, vendors, regulatory and governmental agencies. Forecasted, scheduled and monitored project timelines, personnel performance and cost efficiency.
Conducted periodic inspections of job sites for quality and progress.
Developed solutions to project risks and issues, meeting quality and timeline goals and objectives.
Organized Bi-weekly facilitation of meetings for status and construction and bidding along with creation and updating monthly project cost budgets and project schedules.
Electrical Technician
FTS International Services
06.2016 - 07.2017
Repaired electrical equipment using hand and power tools and testing and diagnostic equipment.
Provided electrical services and control wiring for diverse locations.
Frequently worked overtime, weekends and holidays.
Diagnosed equipment malfunctions and completed repairs to restore equipment and maintain uptime.
Performed monthly, semi-annual and annual Preventive Maintenance Checks and Services (PMCS).
Connected and repaired equipment based on mechanical drawings and electrical prints.
Tested and repaired electric motors, variable frequency drives, alarms and control systems.
Tested energized and de-energized circuits, following test procedures and assisted in specialized test procedures.
Tested circuitry and electronic components according to engineering instructions, technical manuals or knowledge of electronics.
Assembled and tested components, wiring and systems, locating and correcting faults to optimize production results.
Tested performance of in-development parts, assemblies and systems under simulated operating conditions to optimize plans.
Set up and operated specialized or standard test equipment to diagnose, test or analyze performance of electronic components, assemblies or systems.
Read and interpreted technical manuals, drawings and schematics to make accurate repair decisions.
Performed diagnostics and testing to locate root causes and resolve issues for optimal performance.
Conducted statistical studies to analyze or compare production costs for sustainable or nonsustainable designs.
Project Lead
CEM Corporation
03.2013 - 06.2016
Outlined work plans, assessed resources and determined timelines for projects.
Maintained close connection with project personnel to quickly identify and resolve problems.
Forecasted, scheduled and monitored project timelines, personnel performance and cost efficiency.
Collaborated with engineers and project managers regarding design parameters for client projects.
Conferred with project personnel to identify and resolve problems.
Negotiated with project stakeholders or suppliers to obtain resources or materials.
Submitted budget estimates, progress reports and cost tracking reports.
Conveyed project objectives to internal and external stakeholders and maintained open communication to assess progress against targets.
Devised project strategies and scopes in accordance with established methodologies from conceptualizing ideas to implementing plans and optimizing operations.
Education
Bachelor of Science - Electrical, Electronics And Communications Engineering
Grambling State University
Grambling, LA
05.2006
Skills
Workforce Training
Purchasing and Procurement
Cost Reduction and Containment
Performance Improvements
Systems Implementation
Work Flow Planning
Staff Management
Project Development and Lifecycle
Project Management
Complex Problem Solving
Team Collaboration
Team Leadership
Verbal and Written Communication
Stakeholder Relations
Detail Oriented
Budget Control
Customer Relationship Management
Work Planning and Prioritization
Technical Presentations
Documentation and Reporting
Staff Training and Motivation
Processes and Procedures
Staff Training and Mentoring
Vendor Sourcing
Client Relations
Customer Relations Specialist
Productivity Improvement
Schedule Management
Risk Management
Conflict Management
International Business
Account Development and Networking
Accomplishments
Consistently maintained high customer satisfaction ratings.
Created highly effective new program that significantly impacted efficiency and improved operations.
Certification
Currently pursuing a Masters in Project Management.
Timeline
Right of Way Agent (Project Manager)
American Electric Power, AEP
01.2023 - Current
Project Manager
SABRE
08.2017 - 07.2019
Electrical Technician
FTS International Services
06.2016 - 07.2017
Project Lead
CEM Corporation
03.2013 - 06.2016
Bachelor of Science - Electrical, Electronics And Communications Engineering