C
Patrick Berrigan
IT Project Manager
Baton Rouge,LA
Summary
Dynamic and team-oriented IT Project Manager with 15 years of experience in asset management, risk mitigation and project leadership. Innovative and driven with passion for delivering high-quality work. Detail-oriented and focused on maintaining organization and identifying opportunities for process improvements.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
2
2
Certificates
2
2
Languages
Work History
Project Manager
IT Project Group LLC
San Diego, CA
05.2021 - Current
- Met 95% project deadlines without sacrificing build quality or workplace safety.
- Identified plans and resources required to meet project goals and objectives.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Facilitated workshops to collect project requirements and user feedback.
- Analyzed project performance data to identify areas of improvement.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Maintained open communication by presenting regular updates on project status to customers.
- Provided detailed project status updates to stakeholders and executive management.
- Managed projects from procurement to commission.
- Planned, designed, and scheduled phases for large projects.
- Monitored project performance to identify areas of improvement and make adjustments.
- Recruited and oversaw personnel to achieve performance and quality targets.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Monitored project progress, identified risks and took corrective action as needed.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
General Manager
RaceTrac Petroleum Inc.
Atlanta, GA
05.2014 - 04.2017
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Managed budget implementations, employee evaluations, and contract details.
- Developed and maintained relationships with customers and suppliers through account development.
- Drove year-over-year business growth with over 50% growth each year while leading operations, strategic vision, and long-range planning.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Analyzed market trends and competitor activities to create competitive advantages.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Formulated policies and procedures to streamline operations.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Assisted in recruiting, hiring and training of team members.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Raised property accuracy and accountability by creating new automated tracking method.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Regional Loss Prevention Supervisor
Academy Sports + Outdoors
Katy, TX
07.2013 - 05.2014
- Reduced business loss by 75%, resulting in "A" grade for all locations managed.
- Trained staff on loss prevention tactics and company procedures.
- Collaborated with law enforcement to report crime and suspicious activity.
- Installed and maintained covert security equipment.
- Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise.
- Supported audits, shortage control initiatives, apprehensions, and disposition by preparing and reviewing associated paperwork.
- Monitored emerging security products, services and procedures to upgrade current provisions.
- Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible, and directing shoppers to safety.
- Trained all new executives and asset protection personnel.
- Trained personnel on security best practices, protocols and procedures.
Education
Associate of Applied Science - Application Software Development
Baton Rouge Community College
Baton Rouge, LA 08.2018 - 05.2021
Skills
Advanced problem solving
Project planning and development
Strategic planning
Staff Management
Systems Installation, Configuration and Upgrading
Change Control Processes
Logistics Management
Budgeting
Technical Support
Software Development Lifecycle
Project estimation and bidding
Performance Evaluations
Expense reports
Contract Management
VmWare Virtualization
Software
Java
Linux
BASH
Python
Certification
MS Excel
Timeline
Project Manager
IT Project Group LLC
05.2021 - Current
MS Excel
05-2019
MS Word
05-2019
Associate of Applied Science - Application Software Development
Baton Rouge Community College
08.2018 - 05.2021
General Manager
RaceTrac Petroleum Inc.
05.2014 - 04.2017
Regional Loss Prevention Supervisor
Academy Sports + Outdoors
07.2013 - 05.2014