HR Business Partner with expertise in client management and operations. Proven ability to quickly adapt to new systems in HR, logistics, and financial services. Extensive experience in HR service delivery, emphasizing stakeholder management and effective problem resolution.
Overview
7
7
years of professional experience
Work History
HR Business Partner
OneDigital | Resourcing Edge
Westerville, OH
04.2024 - Current
Partner with business leaders across 70+ companies to understand organizational priorities and deliver tailored HR solutions that support strategic objectives.
Navigate employment regulations to ensure compliance across client environments.
Quickly master HRIS platforms (Prism HR, Isolved, Workday), and data systems to efficiently manage employee information and generate actionable insights.
Managed the full employee lifecycle for over 500 employees, enhancing recruitment, development, and retention strategies.
Resolve complex employee relations matters with discretion.
Operations Executive
Zipline Logistics
Columbus, USA
03.2023 - 04.2024
Managed operational aspects of logistics services, ensuring efficient service delivery for over 30 clients and stakeholders.
Identified process improvement opportunities to enhance operational efficiency through McLeod, as well as DAT platforms.
Utilized problem-solving skills to address client concerns and improve satisfaction to meet 95% OTIF thresholds.
Logistics Consultant
Zipline Logistics
Columbus, USA
04.2022 - 03.2023
Developed client relationships through a consultative approach to logistics solutions, and reduced transportation costs by 10% through route optimization.
Utilized CRM systems to track interactions and maintain accurate records.
Collaborated with internal teams and on-site teams at over 100 locations to resolve complex logistical challenges.
Mortgage Loan Originator
Nations Lending
Columbus, USA
09.2021 - 04.2022
Processed over 20 loan applications a week, while ensuring compliance with financial regulations.
Collaborated with underwriting teams to resolve application issues.
Client Account Manager II
Resourcing Edge
Columbus, USA
01.2020 - 09.2021
Managed and acted as a liaison between 115 client accounts across multiple leadership roles, using PEO/HR outsourcing services.
Connected clients with internal HR specialists in benefits, payroll, and compliance.
Utilized HRIS platforms (PrismHR) to troubleshoot issues and maintain employee data.
Participated in client implementation processes and delivered HR best practices.
Client Support Specialist
Resourcing Edge
Columbus, USA
08.2018 - 01.2020
Supported 15+ daily HR service deliverables for benefits, policies, and procedures.