Patrick Bryant
Doylestown,OH
Summary
Reliable utility professional with a background in meter reading, customer service, and data analysis across utility and sales environments. Recognized for accurate route work, safety-first practices, and clear communication while supporting customers, peers, and field operations.
Overview
1
1
Certification
18
18
years of professional experience
Work History
Meter Reader
Ohio Edison/FirstEnergy Corporation
Massillon, OH
01.2019 - Current
- Exceeded company expectations for accuracy and read rate on assigned routes while ensuring a safe work environment for myself, customers, and co-workers.
- Read and collected data from electric watt-hour and demand indicators across multiple routes in the Massillon, OH area.
- Completed daily job briefings, participated in safety calls, and conducted peer checks to enhance safety and efficiency for myself and team.
- Delivered exceptional customer service for inquiries, adhering to company policies and procedures.
- Trained public protector providing support during storm and outage situations.
Restaurant Server
Beau's Grille
Fairlawn, OH
10.2017 - 01.2019
- Provided full service in a fine dining setting, fine dining restaurant offering a wide range of fresh cuisine.
- Anticipated and addressed guests' service needs to enhance the overall dining experience.
- Ensured customer satisfaction by remaining accessible and friendly throughout dining experience.
- Built rapport with diverse customers, managers, and colleagues through exceptional interpersonal and team-building skills.
- Success at multitasking while remaining professional and courteous in a fast paced environment.
- Consistently adhere to quality and safety expectations/standards.
Multimedia Sales Executive
Gatehouse Media, Thrivehive Marketing
Canton, OH
03.2012 - 03.2018
- Generated digital product revenue growth of up to 40% annually from 2013 to 2017 through customer data analysis.
- Balanced multiple projects, exceeding overall quotas by up to 65% and driving revenue growth.
- Produced marketing and advertising solutions for large account base in Stark, Wayne, and Summit counties, developing tailor-made programs based on market data to address client needs.
- Received 2014 Gatehouse Media Award for ranking #9 out of nearly 400 Multimedia Sales Executives.
- Trained clients on Thrivehive Dashboard program, showcasing data analysis techniques for improving ROI in digital marketing initiatives.
Marketing Consultant
The Post Newspapers, Trogdon Publishing
Medina, OH
01.2010 - 03.2012
- Partnered with local business owners, managers, and community leaders to develop market media strategies, leveraging weekly publications and website for hyper-local community content across nine markets.
- Coordinated creation of advertising feature sections for local events and business areas, enhancing community engagement.
- Successfully expanded my overall account base by 36 accounts during 2011.
- Managed business partner relationships, fostering collaboration to drive growth and engagement.
- Analyzed market trends to identify opportunities for revenue growth within the territory.
- Developed a very strong rapport with local business and community leaders through the involvement of the following business groups: Wadsworth Independent Business Association (Marketing Committee), Downtown Wadsworth Inc. (Events Committee), Blue Tip Festival Committee.
- 2010.
Advertising Sales Executive
Plain Dealer Publishing
Cleveland, OH
03.2009 - 07.2010
- Promoted marketing and advertising solutions to a variety of businesses by building relationships with business owners and key decision-makers.
- Developed and presented options such as print and deliver programs, online advertising (cleveland.com), specialty publications, and group ad programs.
- Conducted thorough needs analysis to deliver tailored marketing solutions from diverse options.
- Achieved 26% over goal for 3rd quarter 2009 - the highest in the geographic sales department.
- 3rd and 4th quarter 2009 - increased sales for the top 5 accounts by an average of 55% (2008 vs.2009).
- Achieved consistent monthly growth of 15-25% in new account acquisition.
- Maintained a history of exceeding sales goals for the online product offering.
Education
Some College (No Degree) - Completed Courses Towards AA Data Analytics
Eastern Gateway Community College
Steubenville, OH09-2026
Courses Completed - Marketing
Cuyahoga Community College
Cleveland, OH12-2006
Skills
- Data collection techniques
- Safety compliance
- Customer service excellence
- Customer insights
- Vendor relations
- Relationship building
- Value assessment
Certification
EEI Systems Operator/Power Dispatcher Test (SO/PDII)
Google - Digital Sales Certification
Google - Analytics For Beginners
Google AdWords Digital Sales
Personal Information
Certifications
05-2021
Timeline
Meter Reader
Ohio Edison/FirstEnergy Corporation
01.2019 - Current
Restaurant Server
Beau's Grille
10.2017 - 01.2019
Multimedia Sales Executive
Gatehouse Media, Thrivehive Marketing
03.2012 - 03.2018
Marketing Consultant
The Post Newspapers, Trogdon Publishing
01.2010 - 03.2012
Advertising Sales Executive
Plain Dealer Publishing
03.2009 - 07.2010
Some College (No Degree) - Completed Courses Towards AA Data Analytics
Eastern Gateway Community College
Courses Completed - Marketing
Cuyahoga Community College