Patrick Burns

Skilled Senior Manager with extensive experience at Barnes & Noble Education, Inc., focusing in strategic planning and operations management for Credit Card processing (over 1,300 Locations), Gift Card processing, e-commerce sales reconciliation (650 locations), managing our rental returns and related Non Rental Return Fees and penalties for late or non returns, Accounts Receivable payments (650 locations and 7,500 providers), and all activity as it relates to Digital Content Sales related costs associated with publisher billings . Proven track record in enhancing team productivity and implementing process improvements, leading to significant operational efficiencies. Skilled in data analytics and talent development, driving cross-functional collaboration to achieve organizational goals.

Senior management professional, bringing strategic leadership and operational excellence to drive organizational success. Skilled in project management, team collaboration, and process optimization with keen focus on achieving results. Adept at navigating complex challenges, fostering culture of accountability, and adapting to evolving business needs. Known for strong decision-making, effective communication, and building high-performing teams.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.