Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.
Overview
17
17
years of professional experience
Work History
Copy Center Specialist
Exela Technologies
Dallas, TX
01.2022 - 02.2024
Operated copy machines, printers and other office equipment to produce high-quality copies of documents.
Maintained inventory of supplies such as paper, toner, staples. and ordered additional items when necessary.
Performed troubleshooting on copiers in order to resolve issues quickly and efficiently.
Provided customer service to internal customers by responding to inquiries regarding copying services.
Roll Off Driver
Champion Waste Services
Dallas, TX
03.2018 - 09.2020
Inspected and maintained vehicles on a regular basis to ensure safe operation.
Loaded and unloaded containers from trucks, ensuring materials were properly secured.
Verified paperwork for accuracy before loading and unloading of containers.
Operated truck in accordance with Federal Motor Carrier Safety Regulations.
Performed pre-trip inspections of the truck to ensure it was in proper working order prior to departure.
Ensured compliance with all applicable laws, regulations, policies, procedures, and safety standards.
Front Load Driver
Waste Connections Inc.
Mckinney, TX
06.2016 - 01.2018
Completed daily pre-trip and post-trip inspections of vehicle systems, including brakes, gas, oil, and tires.
Operated front load truck to collect garbage or recycling from residential customers in a timely manner.
Maintained records of collection activities such as amount of waste collected and time spent at each stop.
Followed safety protocols while driving the vehicle to prevent accidents and injuries.
Provided customer service by answering questions regarding collection services offered by the company.
Bus/Rail Operator
Dallas Area Rapid Transit, Dart
Dallas, TX
08.2009 - 07.2012
Operated train in accordance with safety regulations and guidelines.
Monitored the speed of trains to ensure compliance with posted speed limits.
Ensured proper coupling and uncoupling of rail cars.
Provided customer service by answering questions about routes and schedules.
Reported any mechanical problems or track defects immediately to appropriate personnel.
Conducted pre-trip inspections of railcars prior to departure from station platform.
Oxygen Sales Representative
Dallas Oxygen Corp
Fort Worth, TX
12.2006 - 07.2009
Developed and maintained relationships with existing clients to ensure customer satisfaction.
Generated new sales leads through cold calling and networking activities.
Conducted market research to identify potential customers and their needs.
Maintained accurate records of all sales and prospecting activities.
Attended industry events such as conferences, seminars.
Performed regular follow-ups with prospects to close deals in a timely manner.
Education
High School Diploma -
Texas Senior High School
Texarkana, TX
06-1989
Some College (No Degree) - Cyber Security
Southern New Hampshire University
Hooksett, NH
Skills
Customer Engagement
Customer Relationship Building
Customer care
Networking
Relationship Building
Affiliations
U.S.Navy, USS SAIPAN (LHA 2), Norfolk, Va !989 - 1996