Dynamic facilities operations leader with a proven track record of excellence at UCF, Mercedes-Benz Stadium, and the University of Georgia. Experienced in executing complex field conversions, leading high-performing housekeeping teams, and optimizing maintenance operations. Recognized as a motivating leader who empowers teams to exceed expectations and consistently deliver their best.
Overview
12
12
years of professional experience
Work History
Senior Facility Manager of the Athletic Village
University of Central Florida, UCF
07.2024 - Current
Supervises, trains, plans, schedules, and coordinates the workload for assigned employees to ensure safety, quality, maintenance, sanitation, and proper functioning of all buildings, systems, equipment, and surrounding environment.
Serve as first point of contact for all athletics teams, working to address and resolve all issues that arise in a timely manner.
Serves as customer contact, representing the organization, and ensuring effective communication and customer satisfaction.
Provide facility support at all home athletic events.
Manage and oversee the maintenance and projects for all athletic stadiums at UCF, as well as the restaurants and stores throughout the athletic village.
Manage a housekeeping team of 10 full-time staff members that tend specifically to Addition Financial Arena.
Manage a full staffed maintenance team that addresses all electrical, plumbing, general trades, roof, and HVAC.
Communicates job expectations, plans, monitors, and appraises job contributions
Adheres to established departmental SOPs, applicable state and federal guidelines, and the unit process guide
Ensures that life safety and urgent work orders are responded to and resolved
Inspects jobs and contractor work for completeness, fulfillment of the identified scope, and general quality
Maintains safe and healthy work environment by following standards and procedures; complying with legal codes and regulations
Develops purchase orders with scope of work to be performed by contractors, complying with UCF's purchasing guidelines
Provides schedules that coordinate between zone supervision, work groups or trades, vendors, customers, UCF and state inspectors, and other stakeholders required to complete a job
STADIUM OPERATIONS COORDINATOR
Mercedes-Benz Stadium
06.2022 - 06.2024
Helped oversee and lead (80) staff members during field flips and stadium conversions from concerts to NFL games and to MLS games.
Responsible for the setup and breakdown of all events throughout the stadium.
Created and delegated work orders to the maintenance team for plumbing, engineering, HVAC, and general trades.
Responsible for managing the housekeeping vendors for pre and post-event cleans.
Managed the schedules of over 30 full-time housekeepers.
Coordinated game-day logistics for all Falcon's home games, College Football Games, Concerts, MLS games and the College Football playoffs.
Responsible for the inventory of all furniture, security equipment, signage, bike rack, pipe and drape, and stage equipment throughout the stadium.
Processed department invoices and helped manage the operating budget.
Created detailed reports on operational performance metrics and presented findings to senior leadership.
Served as a main point of contact on event day for all logistical needs and issues pertaining to the playing field and facility.
Ensured compliance with safety regulations of Mercedes-Benz Stadium, by leading routine maintenance checks.
Conducted walk-throughs with operations leads for opposing NFL/MLS teams to establish team needs.
Create and managed the schedule and operations calendar for game-day staff, part-time staff, interns, and a full-time staff of over (80) individuals.
Hired, trained, and developed the internship program, as well as (40) game day staff associates.
Lead team of 20-30 staff members in the installation of basketball courts.
Responsible for the oversight and setup/breakdown of all signage, chairs, tables, and miscellaneous stadium equipment for home events.
EVENT & FACILITY MANAGER (INTERNSHIP)
The University of Georgia
07.2021 - 06.2022
Managed daily operations of Stegman Coliseum, ensuring compliance with safety regulations and customer service standards.
Responsible for leading stadium changeovers to accommodate all basketball, volleyball, gymnastics, and live events.
Responsible for contacting visiting teams and officials to arrange travel and operations plans.
Prepared the football stadium for game day operations for home and opposing sidelines, locker rooms, and press box.
Helped manage the operating budget and met with coaches to establish team requests.
Supervised 20-25 game-day staff, as well as 10 student workers per event.
Coordinated construction projects and managed vendors within the baseball, basketball, softball, football, and baseball stadiums.
GAME DAY OPERATIONS (INTERNSHIP)
Omaha Storm Chasers
02.2021 - 06.2021
Coordinated game-day operations including security, set-up & breakdown of equipment, game-day staffing needs/duties, and press box duties.
Managed (15) game-day ushers and (20) game-day staff, delegating duties and training them to a quality standard.
Assisted in converting the baseball field to soccer and back.
Coordinated and led community fundraisers like 5ks, charity events, and retirement ceremonies.
Supported Press box operations during each home event.
Conducted walkthroughs with operations leads to ensure the stadium was compliant and game-day ready.
Shadowed the General manager on day-to-day duties.
ATHLETIC DEPARTMENT (INTERNSHIP)
Tempe School District
01.2017 - 03.2020
Coordinated schedule for students in PE related classes.
Taught students' physical education classes.
Coordinate logistics for football practices and got the coaches meeting room prepared.
Shadowed the athletic director on day-to-day duties.
Coordinated signing day with vendors, colleges, and the media.
AVIATION EQUIPMENT OPERATIONS
United States Navy
05.2013 - 05.2016
Performed maintenance on hydraulic steam catapults, barricades,
arresting gear, water brakes, blast deflectors, and cooling panels.
Monitored engine run-up procedures to ensure conformance with
approved safety regulations.
Supervised personnel engaged in launching and recovery operations aboard naval vessels.